Workforce Analytics Manager Jobs in Orem, UT (NOW HIRING)

Essential Duties &Responsibilities:

Amazon Inventory & Replenishment Management

• Own FBA replenishment planning end-to-end, including shipment creation, inbound routing, and fulfilment center placement, whilemonitoringdaily in-stock rates by ASIN and proactively resolving out-of-stock risks before theyimpactsales.

• Manage Amazon storage limits, IPI score health, and stranded inventory tooptimizeFBA capacity and avoid long-term storage fees;determineandmaintainappropriate safetystock levels by SKU based on lead times, sales velocity, and seasonal demand patterns.

• Evaluate FBA vs. FBM/Seller-Fulfilled Prime decisions for oversized and non-standard SKUs (critical for Purple's mattress catalog).

Required Skills, Education, Experience:

Demand Planning & Forecasting

• Build andmaintainASIN-level demand forecasts using Amazon sales data,seasonalitytrends, promotional calendars, and new product launch timelines.

• Translate Amazon demand signals into actionable replenishment and production requests for the internal supply chain andlogisticsteams.

Supply Chain Coordination (Dotted Line to Logistics & Supply Chain)

• Serve as the primary Amazon inventory liaison to Purple's Logistics and Supply Chain team - communicating reorder triggers and urgency levels proactively, escalating supply constraints before they become OOS events, and ensuring inbound lead times are accurately reflected in replenishment planning.
  

• Coordinate inbound shipment timelines from Purple's DCs or 3PLs toAmazon FCs andmaintainand update lead time assumptions by SKU and route as supplier orlogisticsconditions change.
  

Reporting & Analytics

• Build andmaintaindashboards tracking key Amazon inventory KPIs: in-stock rate, weeks of cover, restock lag, OOS frequency, and sell-through rateand provide weekly inventory health reporting.

• ManageFBAreimbursement ofreconciliation for lost, damaged, or miscounted inventory.

• Identifysystemic inventory risks and present data-backed recommendations to improve replenishment processes.

Voice of Customer & NCX Monitoring

• Monitor ASIN-level NCX scores and customer return reason data in Seller Central,identifyingASINs approaching Amazon's defect thresholds and escalating to eCommerce and Product teams before account health action is triggered.

• Distinguish preference/expectation-based return drivers from product defect signals,maintaina running NCX risk tracker, and include findings in weekly inventory health reporting to eCommerce and Supply Chain leadership.

Required Skills, Education, Experience:

• Bachelor's degree in supply chain management, Business, Operations, ora relatedfield; equivalent work experience considered.

• 3-5 years of experience in Amazon Seller Central operations, eCommerce inventory management, or supply chain planning.

• Demonstrated experience managing FBA replenishment, restock limits, and IPI score optimization in a 3P Seller Central environment.

• Experience with oversized or bulky FBA categories (furniture, bedding, or similar) strongly preferred.

• Background working cross-functionally withlogistics, warehousing, or 3PL teams to execute inventory plans.

• Experience building demand forecasts at the SKU or ASIN level using sales data and market signals

Skills & Competencies

• Deep fluency in Amazon Seller Central: shipment workflows, restock recommendations, inventory performance tools, and FBA fee structures

• Strong analytical skills; comfortable building andmaintaininginventory models in Excel or Google Sheets. Experience with BI tools (Tableau, Looker, or similar) is a plus.

• Understandingsafety stock and lead time modeling concepts, including how to account for variability in supplier and carrier performance.

• Ability to translate inventory data into clear, urgent, and actionable communication for cross-functional partners in supplychainandlogistics.

• Familiarity with inventory planning tools (e.g., Inventory Lab, SPS Commerce, Cin7, NetSuite, or similar) is a plus.

• Detail-oriented, organized, and comfortable managing multiple SKUs and fulfillment scenarios simultaneously.

• Self-directed and proactive - this role requires owningproblems and driving solutions without waiting to be asked.