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Workflow Optimization Jobs in Arizona (NOW HIRING)

St Vincent De Paul

Nurse Clinic Administrator

Phoenix, AZ · On-site

$30.75 - $42/hr

This role ensures the delivery of safe, high-quality, patient-centered care while overseeing daily clinic operations, staffing, workflow optimization, and regulatory compliance. The position serves ...

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Workflow Optimization information

What is the difference between Workflow Optimization vs Business Analyst?

AspectWorkflow OptimizationBusiness Analyst
Required CredentialsTypically certifications in process improvement, Lean, Six SigmaOften requires a degree in business, finance, or related fields; certifications like CBAP are common
Work EnvironmentPrimarily in operations, manufacturing, or service industries focusing on process improvementIn office settings across various industries, analyzing business needs and solutions
Employer & Industry UsageUsed by companies aiming to streamline processes and increase efficiencyEmployed by organizations to analyze and improve business systems and workflows

Workflow Optimization specialists focus on analyzing and improving existing processes to enhance efficiency, often using specific methodologies like Lean or Six Sigma. Business Analysts, on the other hand, evaluate business needs, gather requirements, and recommend solutions, which may include process improvements but also encompass broader system and strategy analysis. While both roles aim to improve organizational performance, Workflow Optimization is more specialized in process enhancement, whereas Business Analysts have a wider scope including system and project analysis.

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Workflow Optimization jobs near you
IT Manager Program & Service Delivery

IT Manager Program & Service Delivery

Valleywise Health System

Phoenix, AZ • Remote

$113K - $167K/yr

Other

Posted 13 days ago

Valleywise Health rating

7.5

Company rating: 7.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

231st of 885 rated healthcare providers

Job description

The Manager, Program and Service Delivery is responsible for leading project management functions across Technology and Digital Services (TDS), with primary accountability for managing the department’s programs, strategic roadmaps, and operational delivery priorities. This role drives coordination and execution of cross-functional initiatives, ensures alignment of project portfolios with organizational goals, and provides structure, visibility, and governance across key workstreams. The manager is also responsible for management of the ServiceNow application and related workflows that support operational processes, service management, intake, tracking, and continuous improvement. Working closely with operational, clinical, and technical leaders, this role helps prioritize demand, monitor progress, resolve delivery issues, and strengthen the tools and processes that enable reliable, efficient service delivery. Ideal candidates bring strong experience in project and program management, service operations, workflow optimization, ServiceNow administration, and stakeholder engagement.
Annual Salary Range: $113,734.40 - $167,752.00
Remote position

Qualifications
Education:
  • Bachelor’s Degree in Information Technology, Computer Science, Business, or related field preferred or commensurate work experience.
Experience:
  • 8+ years of experience in enterprise IT or digital services is required.
  • 2+ years of team leadership or supervisory experience preferred.
  • Experience supporting enterprise platforms or healthcare IT environments preferred.
Knowledge, Skills & Abilities:
  • Service Delivery Management
  • Technical Operations
  • Incident & Problem Management
  • Stakeholder Communication
  • Team Leadership
  • Operational Improvement

What Valleywise Health employees say

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