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Workers Compensation Program Manager Jobs in Spokane, WA

Carlisle Byers Casey, PLLC

Be Seen First

Claim Navigator - Workers' Compensation & Civil Claims

Spokane, WA · On-site

$18.50 - $30/hr

This position will manage workers' compensation claims and civil injury cases during investigation, pre-litigation development, and closing. Regardless of the type of case or claim, the purpose of ...

US Department of the Treasury

Program Manager

Spokane, WA · On-site

$125K/yr

Specialized experience would include one year of substantive supervisory or program management ... Experience working in the international tax law domain, such as applying tax principles related to ...

OpenEye

Marketing Program Manager

Liberty Lake, WA · On-site

Experience in working with Salesforce and/Pardot desired though not required. * Detail oriented and ... The base salary offered is part of a total compensation package. Base Salary Range $25-$35 USD

Alarm.com

Marketing Program Manager

Liberty Lake, WA · On-site

Experience in working with Salesforce and/Pardot desired though not required. * Detail oriented and ... The base salary offered is part of a total compensation package. Base Salary Range $25-$35 USD

OpenEye

Marketing Program Manager

Liberty Lake, WA

In addition to managing marketing programs, this role will provide hands-on support for ongoing ... Experience in working with Salesforce and/Pardot desired though not required. * Detail oriented and ...

Alarm.com

Marketing Program Manager

Liberty Lake, WA

In addition to managing marketing programs, this role will provide hands-on support for ongoing ... Experience in working with Salesforce and/Pardot desired though not required. * Detail oriented and ...

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Workers Compensation Program Manager information

See Spokane, WA salary details

$38.9K

$108.7K

$158.7K

How much do workers compensation program manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for workers compensation program manager in Spokane, WA is $108,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $134,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workers compensation program manager?

To thrive as a Workers Compensation Program Manager, you need expertise in insurance claims management, regulatory compliance, and risk assessment, typically supported by a bachelor’s degree in business, human resources, or a related field. Familiarity with claims management software, OSHA reporting systems, and certifications like ARM (Associate in Risk Management) or WCCA (Workers’ Compensation Claims Administration) are commonly required. Strong analytical skills, attention to detail, and effective communication are essential soft skills for coordinating stakeholders and resolving claims efficiently. These competencies are crucial to minimize organizational risk, control costs, and ensure legal compliance in workplace injury cases.

What are some common challenges faced by workers compensation program managers, and how can they be effectively addressed?

Workers Compensation Program Managers often face challenges such as balancing cost control with employee advocacy, staying updated on regulatory changes, and managing complex claims efficiently. Effective communication with stakeholders—including employees, insurance carriers, and healthcare providers—is crucial to resolving claims swiftly and fairly. Leveraging data analytics and maintaining up-to-date knowledge of legal requirements can help anticipate issues and streamline processes. Building strong relationships across departments and fostering a culture of safety also contribute to program success.

What is a workers compensation program manager?

A Workers Compensation Program Manager is a professional responsible for overseeing an organization’s workers compensation program, ensuring compliance with relevant laws and regulations, and managing claims processes. They work to minimize workplace injuries, coordinate employee return-to-work programs, and collaborate with insurance providers, healthcare professionals, and internal teams. Their goal is to protect both the company and its employees by administering claims efficiently, reducing costs, and promoting workplace safety.

What is the difference between Workers Compensation Program Manager vs Claims Adjuster?

AspectWorkers Compensation Program ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), industry experienceAdjuster licenses, insurance certifications
Work EnvironmentOffice-based, management of programs and policiesField or office-based, handling individual claims
Employer & Industry UsageInsurance companies, large corporations, government agenciesInsurance carriers, third-party administrators

The Workers Compensation Program Manager oversees the entire workers' compensation program, focusing on policy development, compliance, and strategic management. In contrast, Claims Adjusters handle individual injury claims, assessing damages and settling cases. Both roles require industry-specific knowledge and certifications but differ in scope and responsibilities.

What are popular job titles related to Workers Compensation Program Manager jobs in Spokane, WA? For Workers Compensation Program Manager jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Workers Compensation Program Manager jobs in Spokane, WA look for? The top searched job categories for Workers Compensation Program Manager jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Workers Compensation Program Manager jobs? Cities near Spokane, WA with the most Workers Compensation Program Manager job openings:
Workers Compensation Program Manager jobs near you
Infographic showing various Workers Compensation Program Manager job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $108,656 per year, or $52.2 per hour.

Associate Claims Adjuster, Workers Compensation

Liberty Mutual

Liberty Lake, WA • On-site, Remote

$50K - $94K/yr

Full-time

Posted 9 days ago

Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

48th of 304 rated insurance

Job description


Description

Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Associate Claims Adjuster within the West Region!

As an Associate Claims Adjuster, you will develop the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.

Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in November 2026.

This position may be filled as a Workers Compensation Associate Claims Adjuster, Workers Compensation Claims Adjuster I or a Workers Compensation Claims Adjuster II. The salary range posted reflects the range for the varying pay scale across various locations.

To be considered for this position, candidates must reside within 50 miles of Lake Oswego, OR; Boise, ID; Chandler, AZ; Las Vegas, NV; or Rocklin, CA, and will be required to work in the office twice a month. Candidates who reside in California are eligible for 100% remote work, as we do not have claims offices in these locations. Please note that this policy may be subject to change. 

Responsibilities

  • Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.
  • Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
  • Manages an inventory of property/casualty and disability claims (e.g. workers` compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
  • Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.
  • Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.
  • Makes effective use of loss management techniques (e.g. Immediate Contact Plan, L9 check, Disability Management, open end release, first call settlements) and other resources.
  • Updates files and provides comprehensive reports as required.
Qualifications
  • Effective interpersonal, analytical and negotiation abilities required
  • Ability to provide information in a clear, concise manner with an appropriate level of detail
  • Demonstrated ability to build and maintain effective relationships
  • Demonstrated success in a professional environment; success in a customer service/retail environment preferred
  • Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
  • Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory
  • Licensing may be required in some states
About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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