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Workers Compensation Assistant Jobs in Alberta (NOW HIRING)

Reporting to the Construction Manager, the Assistant Site Superintendent will assist the Site ... Understanding of the Alberta Building Code, Alberta Lien Act, and Workers' Compensation Board (WCB ...

Reporting to the Construction Manager, the Assistant Site Superintendent will assist the Site ... Understanding of the Alberta Building Code, Alberta Lien Act, and Workers' Compensation Board (WCB ...

Accounting Assistant

Edmonton, AB · On-site

$45K - $55K/yr

M in 3 years of Canadian business experience working in a similar role * S trong knowledge of ... We offer competitive compensation and benefitspackages, as well as professional development ...

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Workers Compensation Assistant information

See Alberta salary details

$13

$20

$29

How much do workers compensation assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for workers compensation assistant in Alberta is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.04 per hour, depending on experience, location, and employer.

What does a workers compensation assistant do?

A Workers Compensation Assistant supports the administration of workers’ compensation claims within an organization. Their duties typically include processing claim forms, maintaining records, communicating with insurance providers, employees, and healthcare professionals, and ensuring compliance with relevant laws and company policies. They play a key role in helping injured employees navigate the claims process and return to work safely. Attention to detail, strong organizational skills, and knowledge of workers’ compensation regulations are important for this role.

What are the key skills and qualifications needed to thrive as a workers compensation assistant, and why are they important?

To excel as a Workers Compensation Assistant, you need a solid understanding of workers compensation laws, claims processing, and administrative procedures, often supported by experience in insurance or human resources. Familiarity with claims management software, MS Office Suite, and sometimes certifications like Associate in Claims (AIC) are typically valuable. Strong attention to detail, organizational skills, and effective communication are essential soft skills for managing sensitive information and coordinating with various stakeholders. These abilities ensure accurate processing of claims, compliance with regulations, and efficient support for injured employees and employers.

What are some typical challenges a workers compensation assistant faces, and how can they be managed effectively?

As a Workers Compensation Assistant, one common challenge is balancing a high volume of case files while ensuring accuracy and compliance with regulatory deadlines. The role often involves coordinating between injured employees, healthcare providers, insurers, and internal HR teams, which can be fast-paced and detail-oriented. Effective time management, strong organizational skills, and clear communication are crucial to managing these challenges. Familiarity with claims management software and ongoing training in workers' compensation laws can also help assistants stay current and efficient in their responsibilities.

What is the difference between Workers Compensation Assistant vs Claims Specialist?

AspectWorkers Compensation AssistantClaims Specialist
Required CredentialsHigh school diploma, certification in workers' compensation or insuranceHigh school diploma, often additional insurance or claims processing certifications
Work EnvironmentOffice setting, supporting claims processing and administrative tasksOffice or remote, handling complex claims and customer interactions
Employer & Industry UsageInsurance companies, employers, third-party administratorsInsurance firms, third-party administrators, legal firms
Search & Comparison IntentUnderstanding administrative roles in workers' compensationHandling complex claims and insurance processes

The main difference is that a Workers Compensation Assistant primarily provides administrative support within workers' compensation claims, while a Claims Specialist handles more complex claims processing and decision-making. Both roles require similar certifications and work in related environments, but Claims Specialists typically have more responsibility for managing claims from start to finish.

What are the most commonly searched types of Workers Compensation jobs in Alberta?

The most popular types of Workers Compensation jobs in Alberta are:

What are popular job titles related to Workers Compensation Assistant jobs in Alberta?

For Workers Compensation Assistant jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Workers Compensation Assistant jobs in Alberta look for?

The top searched job categories for Workers Compensation Assistant jobs in Alberta are:

Infographic showing various Workers Compensation Assistant job openings in Alberta as of August 2026, with employment types broken down into 56% Full Time, 33% Part Time, and 11% Nights. Highlights an 100% In-person job distribution, with an average salary of $42,654 per year, or $20.5 per hour.

HR Generalist - Seaboard West

Seaboard Transport Group

Sherwood Park, AB • On-site

Full-time

Medical, Dental, Life, Retirement

Re-posted 10 days ago


Job description

Description

Position Overview
The HR Generalist plays a critical role in delivering comprehensive human resources services and support to employees and leaders across our fast-paced transportation and logistics organization. This position is responsible for Western Canada. This includes offices in Sherwood Park, Calgary, Regina, mechanic shops in Edmonton and Calgary and Bulk Terminal sites in Grande Prairie and Carseland. Drivers are located across BC, AB and SK. 
This position is responsible for managing a wide range of HR functions including employee relations, performance management, benefits administration, workers’ compensation, policy interpretation, and compliance with federal and provincial employment legislation.
Working closely with operations and corporate teams, the HR Generalist serves as a trusted advisor and resource to managers and employees, ensuring HR best practices are consistently applied to foster a positive, fair, and compliant workplace culture. The ideal candidate is a proactive problem-solver with strong interpersonal skills, sound judgment, and a hands-on approach to resolving HR matters in a dynamic, multi-location environment.

Location: Sherwood Park, AB
Schedule: Monday - Friday | 8:00am - 5:00pm
Type: Maternity Leave Contract | 18 Months
 
Key Responsibilities
Employee Relations & Policy Compliance
  • Serve as the primary point of contact for employee inquiries and concerns, resolving issues in a timely and professional manner.
  • Provide guidance to supervisors and managers on employee relations matters, disciplinary actions, and performance improvement plans.
  • Conduct internal investigations into employee complaints, policy violations, and workplace conflicts; recommend and document appropriate outcomes and actions.
  • Ensure compliance with company policies, the Canada Labour Code, and applicable provincial legislation.
  • Support the development, implementation, and communication of HR policies and procedures across the organization.
Performance Management & Organizational Support
  • Partner with managers to implement performance review processes and assist with employee development plans.
  • Coach managers on effective feedback techniques and progressive discipline strategies.
  • Identify and help resolve organizational issues that affect employee engagement, retention, and productivity.
Benefits Administration
  • Oversee employee benefits programs including health, dental, life insurance, and RRSPs.
  • Act as liaison between employees and benefit providers to resolve issues or answer questions.
  • Complete all manual benefits enrollments, status changes, and annual open enrollment processes.
  • Educate employees on benefit offerings and promote wellness initiatives.
Workers’ Compensation & Leave Management
  • Manage all aspects of workers’ compensation cases: intake, reporting, modified work coordination, follow-ups, and return-to-work plans.
  • Prepare documentation and liaise with WCB and other regulatory bodies to ensure timely and compliant case resolution.
  • Track and manage employee leaves of absence (e.g., medical, maternity, parental, and personal leaves), ensuring alignment with legislation and company policy.
Recruitment & Onboarding
  • Support the Recruitment Team in the candidate screening, selection, and offer process for both union and non-union roles.
  • Facilitate onboarding processes and orientations to ensure smooth integration of new hires.
  • Contribute to continuous improvement of recruitment and retention strategies.
HR Data Management & Reporting
  • Maintain accurate, confidential employee files and HRIS records.
  • Generate HR reports related to turnover, absenteeism, compliance, and workforce analytics.
  • Monitor and maintain compliance with internal audit requirements.
Other Duties
  • Assist with planning and supporting company events, employee engagement initiatives, and recognition programs.
  • Provide support during organizational changes or restructuring
  • Perform additional HR-related duties and special projects as required.
  • Occasional travel to field locations or terminals may be required.

Qualifications & Experience
  • Diploma or Degree in Human Resources, Business Administration, or a related discipline.
  • Minimum 3–5 years of progressive HR Generalist experience, ideally in transportation, logistics, manufacturing, or a similarly fast-paced, operational environment.
  • In-depth knowledge of employment legislation, including the Canada Labour Code and relevant provincial laws for Alberta
  • Strong experience managing workers’ compensation claims and modified work programs.
  • Demonstrated experience conducting workplace investigations and handling complex employee relations issues.
  • Experience administering group benefits and retirement programs (e.g., RRSP, pension).
  • Excellent communication skills (written and verbal), with the ability to adapt messaging to various audiences, from frontline employees to senior leadership.
  • High level of discretion and integrity when handling confidential information.
  • Exceptional organizational and time-management skills with the ability to prioritize tasks and meet tight deadlines.
  • Strong proficiency in Microsoft Office Suite (Excel – including VLOOKUPs and Pivot Tables, Outlook, Teams, SharePoint).
  • Experience working with HRIS platforms (e.g., Dayforce, ADP, BambooHR) is an asset.
  • CHRP or CHRL designation (or in progress) is preferred.

Work Environment & Travel
  • This role may require occasional travel to terminal locations or field offices.
  • On-site work