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Workday Support Remote Jobs in Virginia (NOW HIRING)

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Workday Support Remote information

What are the key skills and qualifications needed to thrive as a Workday Support Remote professional?

To thrive as a Workday Support Remote professional, you need a solid understanding of Workday HCM or Finance modules, problem-solving abilities, and relevant experience in HRIS or ERP systems. Familiarity with Workday tools, ticketing systems like ServiceNow, and certifications such as Workday Pro or Workday Certified are typically expected. Strong communication, attention to detail, and customer service skills help you resolve issues efficiently and collaborate across remote teams. These competencies ensure quick resolution of user challenges, maximize system performance, and enhance overall user satisfaction.

What is a Workday Support Remote?

A Workday Support Remote position involves providing technical assistance and troubleshooting for users of the Workday software platform, all while working from a remote location. These professionals help resolve system issues, answer user questions, and ensure that Workday operates smoothly for clients or employees. They often collaborate with HR, payroll, and IT teams to support system updates, integrations, and day-to-day functionality. This role requires strong problem-solving skills, knowledge of Workday modules, and the ability to communicate effectively with users remotely.

What is the difference between Workday Support Remote vs Workday Analyst?

AspectWorkday Support RemoteWorkday Analyst
Required CredentialsWorkday certifications, basic HR/finance knowledgeWorkday certifications, HR/finance background, analytical skills
Work EnvironmentRemote, support-focused, customer serviceRemote or on-site, analysis and configuration tasks
Employer & Industry UsageHR and payroll service providers, large corporationsConsulting firms, large enterprises, HR departments
Common Search & ComparisonYesYes

Workday Support Remote primarily involves assisting users with Workday system issues and providing support, while Workday Analyst focuses on analyzing, configuring, and optimizing Workday modules. Both roles often require similar certifications and can be remote, but their core responsibilities differ in support versus analysis.

What are some common challenges faced by Workday Support Remote professionals, and how can they overcome them?

Workday Support professionals working remotely often encounter challenges such as troubleshooting complex issues without direct access to end users, maintaining effective communication with cross-functional teams, and staying up-to-date with Workday updates. Overcoming these hurdles typically involves leveraging collaboration tools, establishing clear communication channels, and participating in regular virtual training sessions. Building a strong network within the organization and documenting solutions thoroughly can also help ensure timely and accurate support for users.
What are the most commonly searched types of Workday Support jobs in Virginia? The most popular types of Workday Support jobs in Virginia are:
What cities in Virginia are hiring for Workday Support Remote jobs? Cities in Virginia with the most Workday Support Remote job openings:

Senior Devops Engineer, Alpaca Engineer (US Federal)

Workday

Reston, VA • On-site, Remote

$108K - $149K/yr

Full-time

Re-posted 20 days ago


Workday rating

7.6

Company rating: 7.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

153rd of 242 rated software companies


Job description

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

Are you passionate about keeping millions of customers' data safe? Workday's Platform Reliability Engineering team is dedicated to provide a resilient infrastructure for our Data Security & Privacy and Identity and Access Management (IAM) products for Workday. We are working on one of the top priorities for Workday with a strong customer demand.
In Security Products we're using the latest technologies to build platforms and services to support our growth while also ensuring the protection of Workday data and infrastructure is paramount. As a part of this team, you will help build and support enterprise grade security tools and services for the Security Products initiatives.

About the Role

This role will support one or more direct or indirect contracts with the U.S. Federal Government which, due to federal government security requirements, mandates that all Workday personnel working on the contracts be United States citizens (naturalized or native).

May be required to be on site at client locations in the DC, MD, and VA (DMV) area.

This role's charter is to develop, build, deploy, and support the security specific solutions and infrastructure to help protect Workday customers data. We have a hybrid schedule where you will have the opportunity to collaborate with Workmates at the office but still have the flexibility to work up to 50% remote.

The successful candidate will have a proven potential to work in a production focused diverse organization. You will be working in a rapidly moving microservices environment where resilience and scalability are key non-functional requirements. This will require you to work efficiently within your own team but also to coordinate with others in teams both locally and in other timezones. Also this role will require the operation and maintenance of our critical production system as well as building massively scalable digital security systems as part of that is core to all Workday services.

This position will require regular after-hours production support, in the event of critical service outages.

About You

Basic Qualifications

  • A minimum of 8 years software development or DevOps experience
  • A minimum of 5 years experience with internet protocols TCP/IP, HTTP, SSL/TLS etc
  • A minimum of 3 years experience with Linux and container technologies (K8s, Docker)
  • A minimum of 3 years using, deploying, and applying: AWS, Google Cloud Platform
  • Bachelor's Degree in Computer Science or related field (or equivalent experience)
  • This role may require a security clearance at the TS/SCI w/CI Poly level. Applicants must have the ability to obtain and maintain a U.S. government issued security clearance. An active TS/SCI w/CI Poly is preferred.

Other Qualifications

  • Experience automating infrastructure in at least one modern programming language such as Python, Go, Ruby, Java Experience running databases (SQL and NoSQL)
  • Knowledge and experience working with cryptographic, Public Key Infrastructure (PKI) or key management systems such as Hardware Security Modules (HSMs)
  • Experience of full life-cycle software engineering practices including coding standards, testing, code reviews, source control management, and operations
  • Excellent written and verbal communication skills with the ability to convey technical information to a wide variety of audiences
  • Excellent problem solving skills
  • Experience with orchestration, deployment tools e.g CloudFormation, Terraform, Ansible, Chef
  • Experience with CI tools e.g Jenkins, TeamCity, Bamboo, Artifactory
  • Strong background in Linux and Shell Scripting
  • Expertise in designing, implementing, and analyzing algorithms to solve complex problems, optimize business processes, improve data analysis, and enhance decision-making strategies
  • Skilled in designing efficient software architecture, improving code maintainability, and facilitating effective team collaboration through clear and structured code
  • Proficient in the entire software lifecycle (conception, design, programming, testing, and maintenance), applying knowledge of programming languages, data structures, and system build to deliver custom solutions and ensure software performance and security
  • Experienced in tracking and managing code changes using SCM tools, including version and branch management, and conflict resolution
  • Capable of encouraging a positive and inclusive team environment to improve team efficiency, facilitate effective decision-making, and assist with project management
  • PreferredDoD 8570/8140 compliantwith at leastIAT Level IIcertification, including a currentComputing Environment (CE)credential and one approved specialty certification (e.g., CompTIA CySA+, GICSP, CASP+)

#LI-JH1


Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.

Primary Location: USA.VA.Reston


Primary Location Base Pay Range: $163,800 USD - $245,800 USD


Additional US Location(s) Base Pay Range: $148,200 USD - $264,000 USD


Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.


At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.


What Workday employees say

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Workplace

Get the full story on Breakroom


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About Workday

Sourced by ZipRecruiter

Workday's journey began with a transformative idea generated during a breakfast conversation between its founders in sunny California. What set us apart from the start was our people-centric culture, driven by the core value of prioritizing our employees. At Workday, the happiness, growth, and contributions of every team member are at the heart of who we are. Our collaborative and employee-focused culture is the key ingredient for our business success. We not only care for our people but also for the communities and the environment, all while maintaining profitability. Embrace your uniqueness, as we encourage our Workmates to shine brightly in their authentic selves. Our passion and energy make us distinct, and we are inspired to create a brighter workday for everyone.

Industry

Software development

Company size

10,000+ Employees

Headquarters location

Pleasanton, CA, US

Year founded

2005