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Workato Jobs (NOW HIRING)

Workato

Creative Director, Product

New York, NY · On-site +1

$169K - $208K/yr

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A ...

Workato

Chief Client Architect

Palo Alto, CA · Remote

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A ...

Bayrock Labs

Sr Workato Engineer

Sunnyvale, CA · On-site

$122K - $168K/yr

About the role Workato Sr. Engineer 4-6 years integration experience, 2+ years hands-on with Workato. Strong in building recipes, connectors, error handling, reusable components. Able to review code ...

Workato

Senior Solutions Architect

Palo Alto, CA · On-site

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A ...

Bevi

Integration Engineer - Workato

Boston, MA · Hybrid

$113K - $152K/yr

The Integration Engineer is the technical owner of Workato (Bevi's integration platform), all data flows between Bevi's enterprise systems, EDI connections to retail trading partners, and the master ...

Workato

Senior Infrastructure Engineer

Palo Alto, CA · On-site +1

$127K - $173K/yr

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A ...

Workato

Creative Director, Product

San Francisco, CA · On-site +1

$182K - $224K/yr

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A ...

Workato

Senior Developer Advocate

San Francisco, CA · On-site +1

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A ...

Workato

Creative Director, Product

Boston, MA · On-site +1

$168K - $207K/yr

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A ...

Workato

Forward Deployed Engineer

Palo Alto, CA · On-site +1

Palo Alto, California About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single ...

Workato

Senior Instructional Designer

Palo Alto, CA · On-site

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A ...

Workato

Senior Instructional Designer

Palo Alto, CA · Remote

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A ...

Workato

Staff Domain Expert, AI in GTM

Palo Alto, CA · Remote

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A ...

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How much do workato jobs pay per year?

As of Jun 6, 2026, the average yearly pay for workato in the United States is $119,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What are the typical challenges a Workato Integration Specialist might face in their role?

Workato Integration Specialists often encounter challenges related to understanding complex business workflows, ensuring compatibility between diverse applications, and troubleshooting real-time data integration issues. Adapting to rapidly changing software ecosystems and effectively communicating technical concepts with non-technical stakeholders is also a common part of the role. Success requires a proactive approach to problem-solving, continuous learning about new integration features, and strong collaboration with both IT and business teams. These challenges provide valuable growth opportunities and help specialists develop a versatile skill set highly sought after in the automation field.

What are the key skills and qualifications needed to thrive in the Workato position, and why are they important?

To thrive as a Workato Integration Specialist, you need a strong background in business process automation, data integration, and cloud applications, often supported by a degree in information technology or computer science. Familiarity with the Workato platform, API management, and certifications in integration or automation tools are highly valuable. Strong problem-solving abilities, communication skills, and attention to detail help specialists effectively translate business requirements into automated solutions and collaborate with cross-functional teams. These skills ensure efficient integration projects that drive productivity and align with organizational objectives.

What is a Workato job?

A Workato job refers to an automated workflow or integration process executed on the Workato platform. Workato is a low-code/no-code automation tool that connects applications, databases, and APIs to streamline business processes. A job is triggered based on defined conditions, processes data using recipes (automated workflows), and completes specific tasks, such as data synchronization or approval workflows.

More about Workato jobs
What cities are hiring for Workato jobs? Cities with the most Workato job openings:
What are the most commonly searched types of Workato jobs? The most popular types of Workato jobs are:
What states have the most Workato jobs? States with the most job openings for Workato jobs include:
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Workato jobs near you
Infographic showing various Workato job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 65% Physical, 6% Hybrid, and 29% Remote job distribution, with an average salary of $119,999 per year, or $57.7 per hour.
Staff Domain Expert, Customer Support

Staff Domain Expert, Customer Support

Workato

San Francisco, CA • On-site, Remote

Full-time

Posted 5 days ago

Job description

About Workato

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an "enterprise startup to bet your career on"

  • Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional Staff Domain Expert, Customer Support to join our growing AI Business Solutions team. In this role, you will serve as the domain expertise and product management engine for Workato's Customer Support AI agents and apps — translating deep knowledge of CX, service operations, and support workflows into production-grade AI agents and apps that drive measurable customer outcomes. You will also be responsible for:

  • Leading the discovery and capture of Customer Support-domain AI agent and app concepts through customer engagement, field collaboration, and internal research — building a library of high-value AI use cases across support, service delivery, and CX functions
  • Authoring PRDs for Customer Support AI agents and apps, shepherding concepts from initial capture through design partner validation to production deployment
  • Running targeted AI workshops with top Customer Support accounts — facilitating hands-on sessions that accelerate AI agent adoption and produce referenceable, production-grade customer outcomes
  • Partnering with Workato's internal teams to bring learnings from customer engagements back to the business — ensuring Workato itself is the leading example of what AI transformation looks like in practice
  • Collaborating with Sales and Customer Success to position and land Customer Support AI use cases in the enterprise, supporting pipeline generation and expansion
  • Developing Customer Support-specific AI thought leadership, POVs, and customer stories that demonstrate Workato's impact across service and CX organizations
  • Working with Field Readiness to build messaging and enablement for selling Customer Support AI agents to CX, ITSM, and service operations personas
RequirementsQualifications / Experience / Technical Skills
  • 7+ years in a customer-facing or domain specialist role with a Customer Support or CX focus (e.g., support operations, service delivery, ITSM, or solutions consulting for CX/support technology)
  • Deep understanding of Customer Support technology, workflows, and personas (VP CX, Head of Support, ITSM leads, CS Ops) across multiple industries
  • Experience scoping and delivering automation or AI solutions in support environments; familiarity with tools such as Salesforce Service Cloud, Zendesk, ServiceNow, Intercom, Freshdesk, or similar
  • Experience with AI tools, large language models, or agentic workflow platforms; hands-on experience with Workato (AI agents, automation recipes, integration platforms) is a strong plus
  • Ability to translate business problems into structured product requirements (PRD authorship or equivalent)
  • Proven track record influencing revenue — through quota-carrying roles, pipeline generation, or expansion in a customer-facing capacity
  • Located in North America with flexibility to travel
Soft Skills / Personal Characteristics
  • Ownership mindset — operates end-to-end from concept capture to production deployment with no handoff gaps
  • Velocity over consensus — iterates fast, finds the gaps, and acts on the growth edge rather than waiting for everyone to align
  • Customer-first — every use case starts and ends with a real customer problem; outcomes over optics
  • Comfortable building in ambiguity — creates new playbooks rather than fitting into established ones
  • Communicates credibly with senior buyers — can engage VPs of CX, Heads of Support, and service leaders as a peer and hold the room
  • 10X thinker — identifies bets that 10x customer value, not incremental improvements

Job Req ID: 2669