Work Study Student Jobs in Wisconsin (NOW HIRING)

Description Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow.

Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu

Performs broad administrative and staff support duties of a highly responsible and confidential nature to assist in the administrative operations of the college. Has primary responsibility for coordinating an important department or unit function. Work requires comprehensive knowledge of departmental and college operations, policies and procedures, and the exercise of independent judgment, including discretion in the resolution of minor problems and details.

Handles complex issues and problems, and refers only the most complex issues to higher-level staff. Receives and responds to correspondence. Receives and directs visitors, provides support in a variety of functions to an individual, team, department, or other group.

Collects, reviews and analyzes data, and prepares reports, charts, budgets and other presentation materials. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. Schedules and coordinates meetings, travel, and other group activities.

Additionally, has advanced word processing, spreadsheet and graphics software skills. Attains full proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function.

Under the general supervision of the Director of Admissions and Testing. Characteristic Duties and Responsibilities Processes High School and College Transcripts Inputs ACT Scores Processes Admissions applications Updates students admittance status Process readmission applications and program change forms Organize and coordinate complex admission applications according to established college and departmental policies and procedures; review admission applications for accuracy and completeness and request additional materials, if needed; Research accreditation of United States institutions to determine if the institution is accredited and to determine the transferability of coursework; Enter transfer credits for students from both domestic and international institutions; enter international student data into SEVIS for the purposes of generating I-20's; maintain the integrity of admissions databases by monitoring error reports and making appropriate corrections; enter, update, maintain and purge applicants' credentials Verify student graduation dates; validate college grade point average on transcripts Review domestic and international credentials to determine application readiness; Merge prospect data into application database and verify student record, student identification number and related student information to prevent duplication of application and/or student identification number; May manage and create user accounts, set-up security access and create and reset passwords for the common application, under the guidance and request of the Director; Test new software and business systems, as necessary; may attend meetings and committees both on-campus and external to coordinate information; Communicate with staff within the division of Enrollment Management to verify student history, to coordinate data records and to meet the enrollment goals of the university; Assign and monitor the work performed by work study students assisting in the processing area; may participate in interviews and make recommendations on the hiring of new work study students; Serve as agent on the office email and IM queuing system; provide routine information to callers and when appropriate, field inquiries to appropriate staff person; may provide support for status calls; Provide back-up support and/or coverage for other processors; create training manual for specific duties to ensure proper coverage during absence; assist in providing on-the-job training to new and current staff members; Respond to inquiries on admission status, transcripts programs; refer callers to other resources or offices as appropriate; communicate with advisors and other departments to assist with problems, procedures and general information. Implement the District's matriculation policy by determining which portions of the program each new applicant requires; determine through verbal and written responses if the applicant requires testing, orientation, counseling or all facets of the program.

Prepare letters, student attendance verifications, notices and other correspondence as needed. Operate a variety of standard office equipment including a computer. Troubleshoot the registration system using computer terminals and printers; train students to use the on-line registration terminals.

Provide support for special programs and off-campus registration. Performs other related duties as required for the efficient operations of the division. Qualifications Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

Required Education: High School Diploma and one (1) year (12 credits) additional coursework in a postsecondary school. Preferred Education: Associate degree. Required Experience: Must have a minimum of four (4) year of office experience.

Preferred Experience: Six (6) years office experience. Competencies: Cultivates innovation Optimizes work processes Ensures accountability Collaborates Interpersonal savvy Communicates effectively Instills trust Customer focus Action oriented Values differences Self-development Compassion Knowledge, Skills & Abilities Correct English usage, grammar, spelling, punctuation and vocabulary. Modern office methods, procedures and equipment.

Operation of a computer terminal and data entry techniques. Interpersonal skills using tact, patience and courtesy. Telephone techniques and etiquette.

Record-keeping techniques. Perform clerical duties such as filing, typing, duplicating and maintaining routine records. Work confidentially with discretion.

Establish and maintain cooperative and effective working relationships with others. Learn to apply and explain policies, procedures and regulations regarding college admission, registration and student records. Answer telephones and greet the public courteously.

Assemble, organize and prepare data for records and reports. Operate office machines including a computer and applicable software. Meet schedules and time lines.

Adapt to changing circumstances and deal with stressful situations. Type at a rate of speed necessary for effective job performance. Complete work with many interruptions.

Understand and work within scope of authority. Understand and follow oral and written instructions. Advanced knowledge of software functions including Microsoft Office, COSMO, Wisconsin Instructional Design System (WIDS), Economic Modeling Specialists, Inc.

(EMSI), email, and reporting tools. Advanced knowledge of business English, spelling, punctuation and composition. Advanced knowledge of business office practices, procedures and skill in their applications.

Proven skills managing complex records, assembling and organizing data, and preparing reports from records. Proven ability to compose a wide variety of correspondence without specific instructions. Proven ability to establish and maintain effective working relationships with all levels of staff, employees, students and the public.

Proven ability to maintain confidential information and communicate effectively about sensitive issues through both oral and written means. Proven ability to work under stress and pressure. Ability to create and maintain a positive work environment.

Ability to multi-task and handle change. Exceptional abilities for attention to detail. Supplemental Information Start Date: This position supports the Admissions Department and is available to start immediately.

Hours: This position is a full-time position and works 38.75 hours per week. Work hours are 9:30am - 6pm, Monday - Friday. This is an on-site position

Compensation: Hourly pay rates are listed up to the midpoint of the range and placement is determined based on years of experience, internal salary equity, and a review of the applicant's employment and educational background as listed on the job application. Application Materials & Requirements: To be considered for this position, all applicants (both internal and external) must submit a thoroughly complete application. An incomplete application will not be considered or reviewed.

Please follow these steps. 1. Complete the Employment Application in its Entirety You must provide thorough and detailed information for all sections of the application form.

An incomplete application will not be considered or reviewed. 2. Attach All Required Documents (At Time of Application) Cover Letter (Optional) Resume :3.

Resume (please note, submission of a resume does not the requirement for a thoroughly completed application. Interview: Virtual interviews will be scheduled within 2 weeks for position posting closing date. All communication for scheduling will be sent via email.

EEO: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu.