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Work From Home Virtual Case Manager Jobs in Raleigh, NC

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

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Work From Home Virtual Case Manager information

See Raleigh, NC salary details

$14

$24

$41

How much do work from home virtual case manager jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for work from home virtual case manager in Raleigh, NC is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.15 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Virtual Case Manager vs Work From Home Medical Customer Service Representative?

AspectWork From Home Virtual Case ManagerWork From Home Medical Customer Service Representative
Required CredentialsCase management certification, healthcare knowledgeCustomer service skills, healthcare insurance knowledge
Work EnvironmentHome office, healthcare provider or insurance companyHome office, insurance companies or healthcare providers
Employer & IndustryHealthcare, insurance, social servicesHealthcare insurance, healthcare providers
Common Search IntentCase management, patient advocacy, care coordinationCustomer support, claims assistance, policy inquiries

While both roles are remote and involve healthcare, Work From Home Virtual Case Managers focus on coordinating patient care and managing cases, requiring specific certifications. In contrast, Work From Home Medical Customer Service Representatives primarily handle customer inquiries and support related to healthcare insurance or services, emphasizing customer service skills.

What are popular job titles related to Work From Home Virtual Case Manager jobs in Raleigh, NC? For Work From Home Virtual Case Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Work From Home Virtual Case Manager jobs in Raleigh, NC look for? The top searched job categories for Work From Home Virtual Case Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Work From Home Virtual Case Manager jobs? Cities near Raleigh, NC with the most Work From Home Virtual Case Manager job openings:
Appointment Setter (Work From Home)

Appointment Setter (Work From Home)

American Income Life Insurance Company

Raleigh, NC • On-site, Remote

Full-time

Posted yesterday


Job description

We are currently expanding our remote team and looking for motivated individuals to help connect clients with benefit specialists through scheduled virtual appointments.
This position is ideal for someone who enjoys speaking with people, staying organized, and helping guide interested clients through the first step of the process. You will be contacting individuals who have requested information, confirming their details, answering basic questions, and booking them for a short Zoom appointment.
No previous industry experience is required. Full training and support are provided.
What You'll Be Doing
  • Reach out to clients who have requested benefit information
  • Answer incoming calls and return missed calls
  • Schedule and confirm virtual appointments
  • Help clients understand the next steps in the process
  • Collect and verify basic contact information
  • Send appointment reminders and follow-up messages
  • Keep accurate notes and update client records
  • Work closely with managers and team members
  • Participate in ongoing training to improve communication and booking results
What We Offer
  • 100% remote work-from-home position
  • Full training provided
  • Weekly pay plus bonus opportunities
  • Flexible scheduling
  • Supportive team environment
  • Career growth and advancement opportunities
  • Benefits available after 90 days
  • Long-term opportunity with leadership potential
  • Incentive travel opportunities for qualifying team members
Who We're Looking For
  • Strong communication skills
  • Positive and professional attitude
  • Comfortable making and receiving phone calls
  • Organized and reliable
  • Self-motivated and willing to learn
  • Able to work independently from home
  • Coachable and team-oriented
Position Overview
This role focuses on setting appointments, following up with interested clients, and helping ensure each person is connected with the right team member for their virtual benefit review. Interviews will be held through Zoom.