ZipRecruiter

Log In

2

Work From Home Retail Customer Service Representative Jobs

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training ... We are seeking individuals with experience in retail, customer service, and/or data entry. We are ...

New

next page

Showing results 1-20

All JobsRetail Customer Service Representative JobsWork From Home Retail Customer Service Representative Jobs

Work From Home Retail Customer Service Representative information

See salary details

$9

$17

$24

How much do work from home retail customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for work from home retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

How do work from home retail customer service representatives stay connected and coordinated with their teams while working remotely?

Work From Home Retail Customer Service Representatives typically stay connected with their teams through regular virtual meetings, chat platforms, and email communications. Many companies use collaborative tools like Slack, Microsoft Teams, or Zoom to facilitate real-time communication and support. Team leads often provide updates, share best practices, and offer assistance during scheduled check-ins. While independent work is common, representatives frequently collaborate with supervisors and colleagues to resolve complex customer issues and ensure consistent service quality.

What are the key skills and qualifications needed to thrive as a work from home retail customer service representative?

To thrive as a Work From Home Retail Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and call center software is typically required. Exceptional patience, active listening, and time management help individuals excel in resolving customer issues remotely. These skills ensure efficient, positive customer interactions and contribute to customer satisfaction and loyalty in a virtual environment.

What is a work from home retail customer service representative?

A Work From Home Retail Customer Service Representative is a professional who assists customers of a retail company remotely, often from their own home. Their primary responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products and services via phone, email, or chat. These representatives use computer systems and communication tools to deliver high-quality service, ensuring customer satisfaction. Working from home allows for flexibility, but also requires strong self-motivation, communication skills, and the ability to troubleshoot problems independently.
More about Work From Home Retail Customer Service Representative jobs
What cities are hiring for Work From Home Retail Customer Service Representative jobs? Cities with the most Work From Home Retail Customer Service Representative job openings:
What states have the most Work From Home Retail Customer Service Representative jobs? States with the most job openings for Work From Home Retail Customer Service Representative jobs include:
What job categories do people searching Work From Home Retail Customer Service Representative jobs look for? The top searched job categories for Work From Home Retail Customer Service Representative jobs are:
Work From Home Retail Customer Service Representative jobs near you

Work From Home Customer Service Representative

ACC Premiere

Remote

$16.50 - $22.25/hr

Other

Posted yesterday

New

Job description

Work From Home-Customer Service
***Equipment Provided***
***Paid Training***
SCHEDULE:
  • Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.)
  • Working: Monday-Friday 12:00pm-8:00pm EST
At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry.
We are currently hiring professionals to work in the role of: Remote Customer Service Representative
RESPONSIBILITIES:
  • Handle customer inquiries and complaints
  • Document and update customer records based on interactions
  • Maintain a knowledge base of the evolving products and services
  • Increase customer retention by implementing creative problem-solving skills
  • Handle numerous customer inquiries promptly, accurately, and efficiently
PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Minimum HS diploma, college preferred
  • Experience with diagnosing and troubleshooting
  • Has experience supporting consumer products and/or services.
TRAINING:
  • Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
  • Systems training (How to use CRM and ACD Tools)
  • Remote training (via the video conference platform Zoom)
  • 100% Attendance
WHY US?
  • We inspire and develop employees to be able to effectively empathize with consumers.
  • We create experiences that provide promotion opportunities from within.
  • We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!
Home Environment and Work Space:
  • Dedicated home office workspace, preferably a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (plug directly into your router)
  • Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
  • Agents are responsible for maintaining the workspace in a safe condition
  • Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:
  • Loud music
  • Non-work-related phone calls
  • Other household members
  • You are scheduled on the phone throughout the entirety of your shift. It's essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.

EEO Statement:
ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

Apply