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Work From Home Pbx Operator Jobs in Indiana (NOW HIRING)

State Farm

Telemarketer-Remote Work From Home

Greenfield, IN · On-site +1

$80K - $100K/yr

Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. * A Customer-Centric Closer: While sales is in your title ...

Symmetry

Sales Representative Work From Home

Warsaw, IN · On-site +1

Sales Representative Work From Home Must be authorized to work in the US, no work visas offered at this time Organization Description: ABOUT THE COMPANY: Listed by Inc. Magazine as one of the 5000 ...

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Work From Home Pbx Operator information

See Indiana salary details

$10

$19

$26

How much do work from home pbx operator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for work from home pbx operator in Indiana is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.82 per hour, depending on experience, location, and employer.

What is a work from home PBX operator?

Work from home PBX operators are professionals who manage and direct incoming and outgoing calls through a Private Branch Exchange (PBX) system remotely. They handle tasks such as answering calls, transferring callers to the appropriate departments or personnel, taking messages, and providing basic information to callers. By working from home, these operators use internet-based PBX systems and communicate with team members and callers via computer or phone. This role requires strong communication skills, reliability, and the ability to multitask efficiently in a remote environment.

What are the key skills and qualifications needed to thrive as a work from home PBX operator?

To thrive as a Work From Home PBX Operator, you need strong communication skills, attention to detail, and experience in telephone or customer service operations, often supported by a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and digital communication tools is typically required. Excellent time management, problem-solving abilities, and professionalism help operators handle high call volumes and diverse inquiries remotely. These skills ensure efficient call management, positive caller experiences, and reliable remote support for organizations.

How does a work from home PBX operator effectively collaborate with remote team members and supervisors?

As a Work From Home PBX Operator, effective communication with remote colleagues is essential. Operators typically use chat platforms, email, and virtual meetings to stay connected with supervisors and other team members. Regular check-ins, clear documentation of calls, and proactive status updates help ensure smooth coordination and maintain service quality. Collaboration tools and scheduled team meetings also foster a supportive environment, even when working from different locations.

What is the difference between Work From Home Pbx Operator vs Customer Service Representative?

AspectWork From Home Pbx OperatorCustomer Service Representative
Primary RoleManage internal and external calls, direct calls, and handle switchboard functions remotelyAssist customers with inquiries, troubleshoot issues, and provide product or service information
Required SkillsCommunication skills, call handling, basic technical knowledgeCommunication skills, problem-solving, product knowledge
Work EnvironmentHome-based, call center or corporate settingHome-based or office, customer service centers
Common CertificationsNone typically required, but call center training beneficialCustomer service or related certifications optional

The main difference between a Work From Home Pbx Operator and a Customer Service Representative lies in their primary functions. Pbx Operators focus on managing call routing and switchboard operations, while Customer Service Representatives handle customer inquiries and support. Both roles often require strong communication skills and can be performed remotely, but their core responsibilities differ significantly.

What are popular job titles related to Work From Home Pbx Operator jobs in Indiana?

For Work From Home Pbx Operator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Work From Home Pbx Operator jobs in Indiana look for?

The top searched job categories for Work From Home Pbx Operator jobs in Indiana are:

Work From Home Pbx Operator jobs near you
Infographic showing various Work From Home Pbx Operator job openings in Indiana as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,578 per year, or $19 per hour.

Telemarketer-Remote Work From Home

State Farm

Greenfield, IN • On-site, Remote

$80K - $100K/yr

Full-time, Part-time, Contractor

Medical, Life, Retirement, PTO

Re-posted 8 days ago

Key responsibilities

  • Contact and educate leads to assist them in applying for appropriate insurance coverages.

  • Represent the brand and connect customers to suitable products based on their needs.

  • Adapt to different work environments and schedules while maintaining customer service and sales responsibilities.

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,564 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

Career Details:
?Are you ready for freedom and time flexibility? *This role can be part-time or full-time and hours can even be evenings and weekends!* ?Need to support your family and generate income for the things you want to do in life??Do you want to work with a tight-knit team where you're part of the family, not just a cog in a machine?
?Note-you must have at least 1 year of insurance experience and a property/casualty license to be considered for this role!
We pride ourselves on embracing cutting edge technology driven solutions to assist our sales teams in providing a best-in-class customer experience.
You'd Be a Great Fit If You Are:
  • A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident State Farm policyholders.
  • A Front Lines Liaison: You rise to the role of representing our brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
  • A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
  • A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Pay/Benefit Details:
  • You will be able to contact EXCLUSIVE new client leads who have expressed interest in our products and services, educate them on their options and assist them in applying for appropriate coverages for them, their businesses, employees and/or families.
    • There is absolutely no cold calling, no hunting down your friends and family to sell products to. This role is not like the others. You will learn from one of the top Agents in the Country and will be given all of the tools needed to be successful. Your compensation will be based on your performance. Leads will be given, as well as we will teach you how to prospect appropriately, with no gimmicks or 'buy your own leads'!
      1st year: $50,000 - $70,000
      3rd year: $80,000 - $100,000
      5th year: $100+
      *These are averages, and if Property and Casualty licensed and LIfe/Health license and you can anticipate 3rd year earnings much sooner as there are unlimited opportunities to offer auto, home, business insurance to!
  • Simple IRA 401K Salary plus commission/bonus
  • Health benefits Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency

Position Details :
From day one you will begin paid training in a remote work environment.
  • All equipment will be given to you.
  • Must be living in the US
  • Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and reliable internet.

Requirements
Qualifications:
  • Strong, engaging interpersonal and persuasion skills needed to close sales/appointments
  • Ability to communicate well to both prospects and customers
  • Excellent analytical, decision-making and organizational skills
  • Strong typing capabilities and PC proficiency
  • Property and Casualty License

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

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