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Work From Home Pbx Operator Jobs (NOW HIRING)

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process. Sales * Call on our lead ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Richmond, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Providence, RI · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Cedar Rapids, IA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

High Point, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Anaheim, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Sioux Falls, SD · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Bend, OR · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

IQVIA

Work from Home

Littleton, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

New

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

New

IQVIA

Work from Home

Cleveland, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

New

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

New

IQVIA

Work from Home

Cincinnati, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

New

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Work From Home Pbx Operator information

See salary details

$10

$19

$27

How much do work from home pbx operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for work from home pbx operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a work from home PBX operator?

To thrive as a Work From Home PBX Operator, you need strong communication skills, attention to detail, and experience in telephone or customer service operations, often supported by a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and digital communication tools is typically required. Excellent time management, problem-solving abilities, and professionalism help operators handle high call volumes and diverse inquiries remotely. These skills ensure efficient call management, positive caller experiences, and reliable remote support for organizations.

What is a work from home PBX operator?

Work from home PBX operators are professionals who manage and direct incoming and outgoing calls through a Private Branch Exchange (PBX) system remotely. They handle tasks such as answering calls, transferring callers to the appropriate departments or personnel, taking messages, and providing basic information to callers. By working from home, these operators use internet-based PBX systems and communicate with team members and callers via computer or phone. This role requires strong communication skills, reliability, and the ability to multitask efficiently in a remote environment.

What is the difference between Work From Home Pbx Operator vs Customer Service Representative?

AspectWork From Home Pbx OperatorCustomer Service Representative
Primary RoleManage internal and external calls, direct calls, and handle switchboard functions remotelyAssist customers with inquiries, troubleshoot issues, and provide product or service information
Required SkillsCommunication skills, call handling, basic technical knowledgeCommunication skills, problem-solving, product knowledge
Work EnvironmentHome-based, call center or corporate settingHome-based or office, customer service centers
Common CertificationsNone typically required, but call center training beneficialCustomer service or related certifications optional

The main difference between a Work From Home Pbx Operator and a Customer Service Representative lies in their primary functions. Pbx Operators focus on managing call routing and switchboard operations, while Customer Service Representatives handle customer inquiries and support. Both roles often require strong communication skills and can be performed remotely, but their core responsibilities differ significantly.

How does a work from home PBX operator effectively collaborate with remote team members and supervisors?

As a Work From Home PBX Operator, effective communication with remote colleagues is essential. Operators typically use chat platforms, email, and virtual meetings to stay connected with supervisors and other team members. Regular check-ins, clear documentation of calls, and proactive status updates help ensure smooth coordination and maintain service quality. Collaboration tools and scheduled team meetings also foster a supportive environment, even when working from different locations.
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Work From Home Pbx Operator jobs near you
Infographic showing various Work From Home Pbx Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.

Service Express Agent/ PBX Operator

Westin New Orleans

New Orleans, LA • On-site, Remote

Full-time

Posted 23 days ago

Job description

Compensation Type
Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly® bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend.
Overview
The Communications Operator is responsible for ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service.
Responsibilities
  • Promptly answers telephone calls in a positive and clear voice with standard greeting.
  • Is familiar with the operation and function of PBX counsel.
  • Listens to ascertain the correct extension and accurately transfers the call.
  • Records accurate messages and recalls for guests as requested by reading and verbally reciting messages to the guests.
  • Receives wake up call information, inputs cautiously into the automated wake-up system and verbally confirms time to guest.
  • Is familiar with the operation of the resort two way radio communication system.
  • Acts as a dispatcher for security, guest services and property operations employees.
  • Provides timely information via paging system and two way radios to employees in response to emergencies and guest requests such as plumbing problems, shuttle service, etc.
  • Briefly answers basic inquiries e.g. time, extension numbers, outlet hours, etc.
  • Operates facsimile to send, receive. Operates photo copier.
  • Shops competition for rates and availability.
  • Remains calm and polite especially during emergency situations and / or heavy resort activity.
  • Knowledgeable of resort emergency procedures and part played in them.
  • Completes guest callback and ensures that all quests questions are answered correctly and ensures that concerns are followed up and have been resolved.
  • Assists front desk associates as needed.
  • Performs other duties as requested by supervisor.
  • Maintains clean and safe work environment.
  • Clocks out at end of shift and departs property until next scheduled shift.

Qualifications
  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Flexible and long hours sometimes required.
  • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

Apply