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How much do work from home non voice customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for work from home non voice customer service in the United States is $28.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $40.38 per hour, depending on experience, location, and employer.

What is a work from home non voice customer service?

A Work From Home Non Voice Customer Service job involves assisting customers through text-based communication channels such as email, chat, or support tickets instead of phone calls. Responsibilities typically include answering inquiries, resolving issues, and providing product or service information efficiently. Strong written communication skills, attention to detail, and problem-solving abilities are essential for this role. Many companies offer flexible schedules, making it an attractive option for remote work.

What are the typical daily responsibilities in a work from home non voice customer service role?

As a Work From Home Non Voice Customer Service representative, your day typically involves responding to customer inquiries via email, chat, or online tickets, resolving issues related to products or services, and updating customer records accurately in the company’s database. You may also handle tasks such as processing orders, troubleshooting common problems, and escalating complex concerns to specialized teams when necessary. Interaction is primarily text-based, so strong attention to written communication and response time is important. Regular check-ins with your supervisor or virtual meetings with the team help ensure alignment on goals and consistent service quality.

What are the key skills and qualifications needed to thrive in a work from home non voice customer service position?

To excel as a Work From Home Non Voice Customer Service representative, strong written communication, problem-solving skills, and proficiency in typing are essential, often complemented by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and helpdesk ticketing systems is typically required. Attention to detail, patience, and the ability to work independently are key soft skills for success in this remote environment. These competencies ensure efficient, clear, and professional assistance to customers while maintaining high satisfaction in a virtual setting.

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Work From Home Non Voice Customer Service jobs near you
Infographic showing various Work From Home Non Voice Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,161 per year, or $28.4 per hour.

CSR | Work From Home | Flexible Schedule

Globe Life American Income Division

Charlotte, NC • On-site, Remote

$15 - $20.50/hr

Full-time

Medical, Life

Posted 26 days ago

Job description

Remote Customer Service Representative | Work From Home | Flexible Schedule | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States & Canada)
Build a Career That Fits Your Life
Imagine a career where professional success doesn't come at the expense of your personal life. At AO, you'll enjoy the flexibility of working from home, the support of an experienced leadership team, and the opportunity to build a meaningful career helping working families.
We're seeking motivated, service-oriented individuals to join our growing team as Remote Customer Service Representatives / Client Support Representatives. In this role, you'll meet with clients virtually, answer questions, explain benefit options, and provide exceptional service while building lasting relationships.
No previous insurance experience is required-we provide comprehensive training and ongoing mentorship to help you succeed.
What You'll Do
  • Meet virtually with clients using Zoom.
  • Provide outstanding customer service and client support.
  • Explain available life and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Maintain accurate client information and follow-up documentation.
  • Participate in ongoing coaching and leadership development.
  • Build long-term relationships through exceptional service.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Customer-focused mindset with a passion for helping others.
  • Positive attitude and willingness to learn.
  • Self-motivated and dependable.
  • Comfortable working independently in a remote environment.
  • Basic computer skills and reliable internet connection.
  • Strong organization and time-management skills.
What We Offer
100% Remote Work
Work from anywhere in the United States or Canada.
Flexible Schedule
Build a schedule that works around your life and personal priorities.
Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance incentives.
Ongoing Training & Mentorship
Receive comprehensive virtual training and support from experienced leaders.
Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement
  • Incentive Trips & Recognition Programs
Technology & Support
Access industry-leading technology, digital resources, and a collaborative remote team dedicated to your success.
Why AO?
For more than 70 years, AO has helped protect working families across North America by providing life and supplemental health benefits through virtual client consultations.
Our mission is simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient, efficient, and accessible from wherever you are.
Ready to Build Your Future?
If you're looking for a flexible remote career with professional growth, weekly pay, outstanding training, and the opportunity to make a real difference, we'd love to hear from you.
Apply today and begin building a rewarding career from the comfort of home.
AO | Globe Life
Work From Home. Help Families. Grow Your Career.

Apply