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Work From Home Medical Answering Service Jobs (NOW HIRING)

Apello

Answering Service Agent

$15.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ... Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages ...

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ... Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages ...

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ... Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages ...

Imh

Physicians Answering Service Specialist

Valley Center, CA · On-site +1

$18.82 - $28.66/hr

... from patients and using critical thinking skills to determine a call's disposition. We follow ... Familiarity with basic medical terminology or the ability to learn and understand basic medical ...

New

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ... Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ...

Apello

Answering Service Agent (Bilingual)

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ... Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ... Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ...

HCA Florida Lake Monroe Hospital

Coder WFH

$19.25 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coder WFH Experience the HCA Healthcare difference where colleagues are trusted, valued members of ... for medical, prescription drug, dental, vision, behavioral health and telemedicine services

New

HCA Florida Blake Hospital

Coder WFH

$19.25 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coder WFH Experience the HCA Healthcare difference where colleagues are trusted, valued members of ... for medical, prescription drug, dental, vision, behavioral health and telemedicine services

New

IQVIA

Work from Home

Boise, ID · Remote

$18/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Grand Junction, CO · Remote

$18/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Tucson, AZ · Remote

$18/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Littleton, CO · Remote

$18/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Cincinnati, OH · Remote

$18/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Cleveland, OH · Remote

$18/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Colorado Springs, CO · Remote

$18/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Little Rock, AR · Remote

$18/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

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Work From Home Medical Answering Service information

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$13

$16

$18

How much do work from home medical answering service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for work from home medical answering service in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $16.83 per hour, depending on experience, location, and employer.

What is a work from home medical answering service?

A work from home medical answering service is a remote job where individuals handle phone calls, messages, and sometimes appointment scheduling for medical offices, clinics, or hospitals. These professionals act as the first point of contact for patients, providing information, taking detailed messages, and ensuring urgent calls are directed appropriately. Working from home, they use specialized software and follow strict protocols to maintain patient privacy and confidentiality. This role is essential in helping healthcare providers manage communication efficiently outside of normal office hours or when staff are unavailable.

What are the key skills and qualifications needed to thrive as a work from home medical answering service representative?

To thrive as a Work From Home Medical Answering Service representative, you need strong verbal communication skills, medical terminology knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, secure messaging systems, and HIPAA compliance protocols is essential. Outstanding empathy, attention to detail, and professionalism help build trust and effectively address patient concerns remotely. These skills ensure accurate message relay, patient confidentiality, and reliable service for medical practices and their patients.

What are some common challenges faced by remote medical answering service representatives, and how can they be managed effectively?

One of the main challenges in a work-from-home medical answering service role is maintaining clear and accurate communication with patients while adhering to privacy regulations like HIPAA. Representatives may also encounter high call volumes and must remain calm and professional under pressure. Effective time management, using secure communication tools, and staying updated with company protocols help address these challenges. Regular virtual team meetings and ongoing training can also provide support and keep you connected with your team.

What is the difference between Work From Home Medical Answering Service vs Medical Receptionist?

AspectWork From Home Medical Answering ServiceMedical Receptionist
CredentialsBasic medical office training, communication skillsHigh school diploma, medical office certification often preferred
Work EnvironmentRemote, home-basedIn-office or hybrid setting
Employer & Industry UsageMedical answering services, call centersHospitals, clinics, private practices
Job FocusHandling calls, scheduling, patient inquiries remotelyFront desk duties, patient check-in, administrative tasks

Work From Home Medical Answering Service roles primarily involve remote call handling and patient communication, while Medical Receptionists work onsite managing front desk operations. Both roles require strong communication skills, but the work environment and daily tasks differ significantly.

More about Work From Home Medical Answering Service jobs

What cities are hiring for Work From Home Medical Answering Service jobs?

Cities with the most Work From Home Medical Answering Service job openings:

What states have the most Work From Home Medical Answering Service jobs?

States with the most job openings for Work From Home Medical Answering Service jobs include:

What job categories do people searching Work From Home Medical Answering Service jobs look for?

The top searched job categories for Work From Home Medical Answering Service jobs are:

Work From Home Medical Answering Service jobs near you
Infographic showing various Work From Home Medical Answering Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $34,103 per year, or $16.4 per hour.

Answering Service Agent

Apello

Remote

$15.50 - $19/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Job description

Job Type
Part-time
Description
Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.
The businesses we serve cover many industries including:

  • Health Care,
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers,
  • Property Management,
  • Government Agencies,
  • and many others.
All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!
Our company is small and flexible. Every employee is important and valued. Benefits include:
  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities
ANSWERING SERVICE AGENT RESPONSIBILITIES
  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner
Work Schedule:
Part Time 15 hours - 25 hours per week
Days
Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM
Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM
Requirements
SCHEDULE REQUIREMENTS:
Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:
Weekends:
One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.
Holidays:
Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.
SKILLS/QUALIFICATIONS:
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions
EDUCATION/EXPERIENCE:
  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students
REMOTE WORK REQUIREMENTS:
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem

Salary Description
$15.50 - $19
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About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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