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Work From Home It Help Desk Jobs in Raleigh, NC (NOW HIRING)

The Jernigan Agency

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help.

TEKsystems

Help Desk Technician

Raleigh, NC · Remote

$20 - $30/hr

... Full-Stack Technology Services, Talent Services, and real-world application, we work with ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Ability to work from home with a hard-wired Ethernet connection (cable not provided). * PC, two ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Ability to work from home with a hard-wired Ethernet connection (cable not provided). * PC, two ...

HMG Careers

Work From Home Sales Specialist

Clayton, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Work From Home Sales Specialist

Micro, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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All JobsIt Help Desk JobsWork From Home It Help Desk JobsWork From Home It Help Desk Jobs in Raleigh, NC

Work From Home It Help Desk information

See Raleigh, NC salary details

$12

$22

$32

How much do work from home it help desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for work from home it help desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What does a work from home IT help desk professional do?

A Work From Home IT Help Desk professional provides technical support and troubleshooting assistance to users remotely. They help resolve issues related to computer hardware, software, networks, and other technology systems, usually over phone, email, or chat. Their responsibilities often include answering user queries, diagnosing problems, guiding users through solutions, and escalating complex issues to higher-level support teams. Working from home allows these professionals to handle support tickets and customer concerns without being physically present in an office environment.

What are the key skills and qualifications needed to thrive as a work from home IT help desk professional?

To thrive as a Work From Home IT Help Desk professional, you need strong technical troubleshooting skills, knowledge of operating systems, basic networking, and typically at least a CompTIA A+ certification or equivalent experience. Familiarity with remote support tools, ticketing systems like ServiceNow or Zendesk, and communication platforms is essential. Excellent problem-solving abilities, patience, and effective written and verbal communication help professionals excel in assisting users remotely. These skills ensure quick issue resolution, high customer satisfaction, and efficient IT service delivery in a remote environment.

How does working remotely as an IT help desk professional affect communication and collaboration with other team members?

As a remote IT Help Desk professional, clear and proactive communication is crucial since you won't have in-person interactions with colleagues or end users. Most teams rely on messaging platforms, email, and video calls to collaborate, troubleshoot issues, and share updates. You'll often participate in virtual meetings and use remote desktop tools to assist users. Building strong relationships with your team and maintaining clear documentation are key to ensuring smooth workflows and effective problem-solving in a remote environment.

What is the difference between Work From Home It Help Desk vs Remote Technical Support Specialist?

AspectWork From Home It Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredCompTIA A+, Network+ or similar certifications often required
Work EnvironmentHome office, client sites, or remote call centersPrimarily remote, may include on-site visits occasionally
Employer & Industry UsageIT service providers, corporate IT departments, MSPsIT service providers, tech companies, customer support firms

Both roles involve remote technical support, troubleshooting hardware/software issues, and assisting users. The main difference lies in the job focus: Help Desk roles often handle general user issues, while Technical Support Specialists may deal with more complex technical problems. Both require similar certifications and work environments, making them closely related but distinct in scope.

What are popular job titles related to Work From Home It Help Desk jobs in Raleigh, NC?

For Work From Home It Help Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home It Help Desk jobs in Raleigh, NC look for?

The top searched job categories for Work From Home It Help Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home It Help Desk jobs?

Cities near Raleigh, NC with the most Work From Home It Help Desk job openings:

Work From Home It Help Desk jobs near you
Infographic showing various Work From Home It Help Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

WORK FROM HOME

The Jernigan Agency

Cary, NC • On-site, Remote

$300 - $500/wk

Part-time

Posted 27 days ago

Job description

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help. You must be a US citizen to qualify for this position. SCHEDULE AN INTERVIEW TODAY!
As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
  • Call on our lead prospects to set up appointments.
  • Help each client to review their options and apply for that coverage.
  • See the application through the underwriting process and get our clients covered.

Requirements for Sales Position:
  • Must be licensed in life products or willing to get licensed.
  • Must have a computer and phone to service the clients.
  • This is all online so internet connection is a must.
  • We provide all of the training.
  • We have warm leads available who have contacted us first. No COLD calling.
  • Must be a US citizen.

We provide:
  • Training
  • Mentorship
  • Lead system for getting in front of clients

If you are interested in learning more about working with us, please SCHEDULE AN INTERVIEW TODAY!

Apply