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Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Job Description:

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job Description:

We're seeking experienced, licensed insurance professionals to join our leadership team as Licensed Healthcare Leaders. In this role, you will support the success of our sales organization through coaching, training, quality assurance, subject-matter expertise, and team leadership.

Leadership Positions Available

• Sales Coach
• Supervisor
• Subject Matter Expert (SME)
• Quality Analyst
• Trainer
• And more!

Compensation Highlights

• Pay Rate: $17.00/hour-$25.00/hour, depending on role and experience. Your recruiter will review the details based on qualifications.

• Training completion bonus for those who have a 95% or higher attendance during training, and 100% attendance in the first week of production

• End-of-season bonus based on performance, attendance, and client metrics

• Project-specific incentives (details provided during your interview)

• Bonus details will be provided during training

• Pay frequency: Weekly pay

Schedule Highlights

• Schedules can fall between the hours of Monday-Friday, 8:00 AM - 10:00 PM Eastern Time, and will be assigned based on business needs

Responsibilities

• Coach and develop licensed telesales agents to improve sales performance, customer experience, and professional growth
• Provide day-to-day leadership, guidance, and support to sales teams
• Serve as a subject matter expert on products, processes, systems, and compliance requirements
• Monitor and evaluate sales interactions to ensure quality, regulatory compliance, and adherence to company standards
• Deliver onboarding and ongoing training programs that enhance agent effectiveness and product knowledge
• Analyze performance metrics and identify opportunities for continuous improvement
• Partner with leadership teams to drive sales results, operational excellence, and employee engagement
• Assist with escalated customer concerns and complex sales scenarios
• Work from the comfort of your own home with the support of a virtual team

Qualifications

• Active resident Health Insurance Producer License

• Ability to obtain reciprocal state health insurance licenses if required (fees covered by Sagility)

• High School Diploma or equivalent

• 1+ successful season(s) as a Licensed Healthcare Advocate in a telesales environment

• Ability to sit for extended periods of time while maintaining focus and productivity in a remote work environment

• Ability to multitask across multiple software platforms while maintaining accuracy and efficiency

• Ability to confidently assume the sale and guide the conversation toward a successful close

At BroadPath, a Sagility Company, we believe that transparency, authenticity, and collaboration are the keys to building strong, connected remote teams. Being on camera is an integral part of our culture. It is how we build relationships, share ideas, and stay engaged. If you are someone who values open communication, connection, and teamwork, you will thrive in our environment where showing up authentically matters.

What to Expect:

• On-camera participation during interviews, training, team meetings, and regular check-ins.
• Face-to-face discussions sparking collaboration and engagement
• A supportive atmosphere where you can express yourself openly and be part of a team that values your contributions.

BroadPath, a Sagility Company, may conduct background checks, previous employment verifications, and education verifications, based on position requirements

Diversity Statement

At BroadPath, a Sagility Company, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!

Equal Employment Opportunity/Disability/Veterans

If you need accommodation due to a disability, please email us at HR@Broad-path.com. This information will be held in confidence and used only to determine appropriate accommodation for the application process

BroadPath, a Sagility Company, is an Equal Opportunity Employer. We do not discriminate against our applicants on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Compensation: BroadPath, a Sagility Company, has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and the market data of the position. The actual salary for this role may vary by location.

Location: