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$34K

$70.3K

$114.5K

How much do work from home dispute resolution specialist jobs pay per year?

As of Aug 22, 2026, the average yearly pay for work from home dispute resolution specialist in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does a work from home dispute resolution specialist do?

A Work From Home Dispute Resolution Specialist is responsible for handling and resolving conflicts or complaints between parties, such as customers and businesses, while working remotely. They investigate issues, gather relevant information, communicate with all involved parties, and propose fair solutions. Their goal is to resolve disputes efficiently and professionally, often through phone, email, or online platforms, ensuring customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as a work from home dispute resolution specialist?

To thrive as a Work From Home Dispute Resolution Specialist, you typically need a background in conflict resolution, customer service, and knowledge of relevant industry regulations, often supported by a degree in law, business, or a related field. Familiarity with case management systems, online communication platforms, and sometimes certification in mediation or arbitration is valuable. Exceptional communication, active listening, and problem-solving skills are crucial soft skills that differentiate top performers. These competencies ensure fair, efficient resolutions, maintain client trust, and uphold company reputation in a remote work environment.

How does a work from home dispute resolution specialist typically collaborate with team members and stakeholders remotely?

As a Work From Home Dispute Resolution Specialist, you will often collaborate with colleagues, clients, and other stakeholders through digital communication tools such as email, video conferencing, and specialized case management platforms. Regular virtual meetings and chat channels help ensure clear communication and seamless case handoffs. You may also participate in team briefings to discuss complex cases or share best practices. Being proactive in communication and documentation is key to maintaining efficiency and building strong professional relationships in a remote setting.

What is the difference between Work From Home Dispute Resolution Specialist vs Customer Service Representative?

AspectWork From Home Dispute Resolution SpecialistCustomer Service Representative
CredentialsTypically requires conflict resolution or mediation certifications, relevant experienceHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, often handling complex disputes via phone or chatRemote or on-site, handling general customer inquiries
Industry UsageUsed in industries like insurance, finance, tech supportCommon across retail, telecom, e-commerce sectors
Search & Comparison IntentFocuses on dispute resolution skills and certificationsCenters on customer service and communication skills

The Work From Home Dispute Resolution Specialist specializes in resolving conflicts remotely, often requiring specific certifications and experience. In contrast, Customer Service Representatives handle general customer inquiries, with less emphasis on dispute resolution. Both roles are remote-friendly and vital in customer support industries, but they differ mainly in scope and skill requirements.

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What cities are hiring for Work From Home Dispute Resolution Specialist jobs?

Cities with the most Work From Home Dispute Resolution Specialist job openings:

What states have the most Work From Home Dispute Resolution Specialist jobs?

States with the most job openings for Work From Home Dispute Resolution Specialist jobs include:

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The top searched job categories for Work From Home Dispute Resolution Specialist jobs are:

Work From Home Dispute Resolution Specialist jobs near you
Infographic showing various Work From Home Dispute Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.

Lien Resolution Specialist Workers Compensation

Gallagher

Oklahoma City, OK • Remote

Full-time

Re-posted 8 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

212th of 311 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

We are seeking a Lien Resolution Specialist focused on resolving medical and nonmedical liens within the California workers’ compensation system. Prior California WC experience is not required. This role works as part of a lien resolution team, evaluating, negotiating, and resolving liens in partnership with branch claim teams, supporting timely, compliant, and costeffective outcomes.


How you'll make an impact
  • Review, analyze, and resolve California workers’ compensation liens in coordination with, and under the direction of, our Lien Resolution Specialist Lead.
  • Determine lien validity, jurisdiction, statute of limitations, and appropriate dispute resolution process (SBR, IBR, WCAB, or settlement).
  • Prepare and issue compliant payment determinations and supporting documentation.
  • Negotiate lien reductions and settlements consistent with California fee schedules, regulations, and claim strategy.
  • Ensure compliance with statutory timelines and maintain auditready file documentation.
  • Coordinate with defense counsel and other external business partners when lien disputes require litigation or WCAB filing.

About You

Required: 

  • Two or more years of WC claim handling experience.
  • Ability to quickly gain knowledge of California lien laws, fee schedules, and dispute resolution processes.
  • Strong negotiation, analytical, and written communication skills.
  • Ability to independently manage a highvolume, deadlinedriven workload.
  • Experience collaborating with claims professionals and legal partners.

Preferred:

  • Dedicated lien unit or litigation support experience.
  • Familiarity with WCAB procedures.
  • SIP, WCCP, or similar professional designation.

#LI-HS1

#LI-Remote

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required: 

  • Two or more years of WC claim handling experience.
  • Ability to quickly gain knowledge of California lien laws, fee schedules, and dispute resolution processes.
  • Strong negotiation, analytical, and written communication skills.
  • Ability to independently manage a highvolume, deadlinedriven workload.
  • Experience collaborating with claims professionals and legal partners.

Preferred:

  • Dedicated lien unit or litigation support experience.
  • Familiarity with WCAB procedures.
  • SIP, WCCP, or similar professional designation.

#LI-HS1

#LI-Remote

#WorkersComp

Education:UNAVAILABLEEmployment Type: FULL_TIME

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