ZipRecruiter

Log In

2

Work From Home Customer Success Jobs in Raleigh, NC

HMG Careers

Work From Home Sales Specialist

Wendell, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Garner, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Benson, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Oxford, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Cary, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsCustomer Success JobsWork From Home Customer Success JobsWork From Home Customer Success Jobs in Raleigh, NC

Work From Home Customer Success information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do work from home customer success jobs pay per year?

As of Sep 12, 2026, the average yearly pay for work from home customer success in Raleigh, NC is $80,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

What is a work from home customer success?

A Work From Home Customer Success job involves supporting and guiding customers remotely to ensure they have a positive experience with a company's products or services. Customer Success professionals work to understand customer needs, help resolve issues, provide product training, and encourage product adoption and satisfaction. The goal is to build long-term relationships with customers, reduce churn, and promote loyalty, all while working from a home office setting.

How does a work from home customer success role typically collaborate with other teams to resolve client issues?

In a work from home customer success role, collaboration with other teams—such as support, product, and sales—is primarily conducted through digital communication tools like email, chat, and video conferencing. When a client issue arises that requires input beyond the customer success team, you’ll often coordinate with technical support to troubleshoot, or with product managers to relay feedback and request feature enhancements. Regular virtual meetings and shared documentation help ensure alignment and transparency. This environment requires strong communication skills and proactive follow-ups to maintain seamless teamwork despite the remote setup.

What are the key skills and qualifications needed to thrive as a work from home customer success professional, and why are they important?

To thrive as a Work From Home Customer Success professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by experience in customer service or account management roles. Familiarity with CRM systems like Salesforce, helpdesk platforms such as Zendesk, and remote collaboration tools is typically required. Proactive listening, empathy, and self-motivation are key soft skills for building trust and managing client relationships remotely. These skills ensure you can provide responsive support, retain customers, and drive satisfaction while working independently from a remote environment.

What is the difference between Work From Home Customer Success vs Work From Home Customer Support?

AspectWork From Home Customer SuccessWork From Home Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionTroubleshooting, resolving immediate issues, and technical support
Required SkillsCommunication, relationship management, product knowledgeTechnical skills, problem-solving, quick response
Work EnvironmentCollaborative, strategic, proactiveReactive, task-oriented, reactive
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Work From Home Customer Success focuses on fostering long-term client relationships and ensuring customer satisfaction over time, while Work From Home Customer Support emphasizes resolving immediate technical issues. Both roles require strong communication skills, but Customer Success leans more toward strategic engagement, whereas Customer Support is more technical and reactive.

What are popular job titles related to Work From Home Customer Success jobs in Raleigh, NC?

For Work From Home Customer Success jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Success jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Customer Success jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Customer Success jobs?

Cities near Raleigh, NC with the most Work From Home Customer Success job openings:

Work From Home Customer Success jobs near you
Infographic showing various Work From Home Customer Success job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $80,745 per year, or $38.8 per hour.

Client Success WFH Representative

Raleigh, NC • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

Full-time

Medical, Life

Re-posted 5 days ago

Key responsibilities

  • Meet with clients through Zoom and phone appointments

  • Build strong, long-term client relationships

  • Assist clients with applications, enrollment, and policy updates

Job description

Remote Client Success Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Remote High-Performer Opportunity
100% Remote | Flexible Schedule | Career Growth
Are you a motivated professional who enjoys building relationships, delivering exceptional customer service, and continuously improving your skills?
AO is seeking ambitious, service-oriented individuals to join our team as Remote Client Success Representatives. This opportunity is ideal for professionals who are self-motivated, goal-oriented, and ready to grow within a supportive, performance-driven organization.
Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional growth and leadership development of our team members.
What You'll Do
As a Remote Client Success Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Build strong, long-term client relationships
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
Professional Development
  • Participate in structured virtual training and mentorship
  • Develop communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue growing through ongoing coaching and leadership development
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
Weekly Pay & Performance Bonuses
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership incentives
  • Recognition programs
Career Advancement
  • Performance-based promotions
  • Leadership development pathways
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong listening and problem-solving abilities
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Adaptability in a fast-paced, collaborative setting
  • Professionalism and integrity
  • Results-oriented mindset with a commitment to continuous improvement
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Administrative Support
  • Team Leadership
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom to provide a convenient and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a remote career where your professionalism is valued, your growth is supported, and your success is recognized, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Deliver Excellence. Grow with AO. 🚀

Apply