ZipRecruiter

Log In

2

Work From Home Customer Service Insurance Jobs in Rochester, NY

HMG Careers

Remote Insurance Agent

Rochester, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Hemlock, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Rochester, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Piffard, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Retsof, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Insurance JobsWork From Home Customer Service Insurance JobsWork From Home Customer Service Insurance Jobs in Rochester, NY

Work From Home Customer Service Insurance information

See Rochester, NY salary details

$9

$18

$26

How much do work from home customer service insurance jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for work from home customer service insurance in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a work from home customer service insurance?

A Work From Home Customer Service Insurance job involves assisting customers with insurance-related inquiries, policy information, claims processing, and general support, all from a remote location. Representatives communicate with clients via phone, email, or chat to address concerns, provide guidance, and ensure customer satisfaction. This role typically requires strong communication skills, basic insurance knowledge, and proficiency in using computer systems to manage customer accounts. Some positions may require licensing, depending on the company and type of insurance.

What are the key skills and qualifications needed to thrive in the work from home customer service insurance position?

To thrive as a Work From Home Customer Service Insurance representative, you need strong communication skills, insurance industry knowledge, and a high school diploma or equivalent. Familiarity with CRM software, insurance management systems, and basic computer troubleshooting is often required, with some employers preferring candidates with relevant insurance certifications. Outstanding problem-solving abilities, patience, and organizational skills help you stand out in handling a high volume of client inquiries. These skills and qualities ensure you can deliver accurate, efficient, and empathetic service to clients while working independently from a remote location.

What are the most common challenges faced by work from home customer service insurance representatives, and how do companies help overcome them?

One of the most common challenges for Work From Home Customer Service Insurance representatives is managing complex customer inquiries or claims without in-person collaboration. Additionally, maintaining motivation and clear communication in a remote environment can be difficult. Many companies address these challenges by providing thorough training programs, regular virtual team meetings, and ongoing support from supervisors and technical staff. Access to detailed knowledge bases and digital communication tools also helps representatives resolve issues efficiently while feeling connected to their teams.

What are popular job titles related to Work From Home Customer Service Insurance jobs in Rochester, NY?

For Work From Home Customer Service Insurance jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Insurance jobs in Rochester, NY look for?

The top searched job categories for Work From Home Customer Service Insurance jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Work From Home Customer Service Insurance jobs?

Cities near Rochester, NY with the most Work From Home Customer Service Insurance job openings:

Work From Home Customer Service Insurance jobs near you
Infographic showing various Work From Home Customer Service Insurance job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Sales Representative

Zuzick & Associates

Geneseo, NY • Remote

Full-time

Re-posted 12 days ago

Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k

Apply