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Work From Home Progressive Insurance Customer Service Jobs in Rochester, NY

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Progressive Insurance Customer Service information

See Rochester, NY salary details

$25.7K

$47.8K

$72K

How much do work from home progressive insurance customer service jobs pay per year?

As of Jul 27, 2026, the average yearly pay for work from home progressive insurance customer service in Rochester, NY is $47,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $54,300.00 per year, depending on experience, location, and employer.

Does Progressive offer work from home jobs?

Progressive Insurance offers work-from-home customer service positions, including roles like Work From Home Progressive Insurance Customer Service. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a remote environment. Availability may vary based on company needs and location, but remote customer service roles are commonly offered.

What does a typical workday look like for a Work From Home Progressive Insurance Customer Service representative?

A typical day involves handling inbound calls, emails, or chats from customers with questions about policies, claims, billing, and coverage. You’ll use Progressive’s proprietary systems to access information and assist with inquiries, while maintaining accurate records of each interaction. Collaboration is often virtual, with team meetings and ongoing support from supervisors and peers, so being comfortable with remote communication tools is important. The role may require adherence to a set schedule, including possible evening or weekend shifts, depending on business needs, but offers flexibility and the comfort of working from home.

How can I make 2000 a week working from home?

Work From Home Progressive Insurance Customer Service roles typically pay hourly wages, and earning $2000 weekly would require working approximately 40 hours at a competitive rate, or taking on multiple shifts or higher-paying roles within customer service. Increasing income may involve gaining advanced skills, certifications, or handling more complex customer issues to qualify for higher pay rates or bonuses.

What is a Work From Home Progressive Insurance Customer Service job?

A Work From Home Progressive Insurance Customer Service job involves assisting customers with policy inquiries, billing questions, claims support, and general service needs from a remote location. Employees use company-provided equipment and training to handle customer interactions via phone, chat, or email. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential. This role typically includes competitive pay, benefits, and opportunities for career growth within Progressive Insurance.

What are the key skills and qualifications needed to thrive in the Work From Home Progressive Insurance Customer Service position, and why are they important?

To thrive as a Work From Home Progressive Insurance Customer Service representative, you need strong communication skills, problem-solving abilities, computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and secure remote access tools is often required. Excellent listening skills, patience, and the ability to remain calm under pressure are crucial soft skills that distinguish top performers. These competencies are vital for delivering fast, effective support and building positive customer relationships in a remote environment.

How much does Progressive WFH pay?

Progressive's work-from-home customer service representatives typically earn an hourly wage ranging from $14 to $20, depending on experience and location. The role often includes benefits such as health insurance and paid time off, with schedules usually requiring evening and weekend availability. Compensation may also include performance bonuses and incentives based on customer satisfaction metrics.

What is the best insurance company to work from home?

For work-from-home customer service roles in insurance, companies like Progressive Insurance are known for offering remote positions with flexible schedules and training. The best company depends on factors such as compensation, work environment, and opportunities for advancement, so researching company reviews and job requirements is recommended.
What are popular job titles related to Work From Home Progressive Insurance Customer Service jobs in Rochester, NY? For Work From Home Progressive Insurance Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Work From Home Progressive Insurance Customer Service jobs in Rochester, NY look for? The top searched job categories for Work From Home Progressive Insurance Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Work From Home Progressive Insurance Customer Service jobs? Cities near Rochester, NY with the most Work From Home Progressive Insurance Customer Service job openings:
Infographic showing various Work From Home Progressive Insurance Customer Service job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,764 per year, or $23 per hour.
CSR WFH Entry Level

CSR WFH Entry Level

Globe Life American Income Division

Rochester, NY • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Life, Retirement

Posted 19 days ago


Job description

Be Part of Record-Breaking Growth
Location: 100% Remote - Work From Home
In 2025, our company achieved the largest weekly, monthly, and quarterly results in its history-a reflection of strong leadership, proven systems, and a people-first culture.
Now, we're expanding.
We're seeking motivated, growth-oriented individuals ready to step into a remote opportunity with real momentum, long-term stability, and clear pathways for advancement.
This is more than a position-it's your opportunity to join a company where growth is proven, leadership is invested, and success is shared.Why Join Our Team
(Requirements • Responsibilities • Rewards)
We provide the structure, tools, and support you need to succeed-while giving you the flexibility to build a career on your terms.Work-From-Home Stability
Enjoy the security of a fully remote role with the flexibility to create a schedule that fits your lifestyle.Ongoing Training & Development
Participate in virtual workshops, mentorship programs, and skill-building sessions led by experienced leaders.Weekly Pay + Performance Bonuses
Earn consistent income with additional incentives tied directly to your results.Union-Supported Security
Work with confidence under a union-supported structure that provides stability and protection.Comprehensive Benefits
  • Life insurance coverage, including Accidental Death Benefits (ADB)
  • Health insurance reimbursement programs
  • Retirement planning support for long-term financial security
Tools, Recognition & Growth
Industry-Leading Technology
Leverage modern systems and tools that streamline your workflow and enhance productivity.
Leadership Events & Development
Attend conventions and professional conferences designed to inspire growth and connect you with top performers.
Incentive Travel & Team Experiences
Earn trips, retreats, and team-building experiences that reward performance and celebrate success.Who Thrives Here
  • Motivated, dependable individuals ready to grow
  • Coachable professionals open to learning and development
  • Self-starters who work well independently and within a team
  • Individuals seeking long-term career growth and advancement

No matter your background, we provide the mentorship and support to help you succeed.How to Apply
Submit your updated resume along with your compensation requirements for consideration.Interview Process
All interviews are conducted via Zoom video conferencing for a convenient and streamlined experience.Ready to Take the Next Step?
If you're ready to join a company where growth is real, opportunity is constant, and success is recognized, we want to hear from you.
👉 Apply today and start building your future from home.
Work remotely. Grow consistently. Succeed with purpose.