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Work From Home Progressive Insurance Customer Service Jobs

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Having a comprehensive understanding of insurance coverage and being able to interpret and ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Having a comprehensive understanding of insurance coverage and being able to interpret and ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Having a comprehensive understanding of insurance coverage and being able to interpret and ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Having a comprehensive understanding of insurance coverage and being able to interpret and ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

Sutherland

Associate - Customer Service - Work At Home

$14.75 - $20.50/hr

Associate - Customer Service - Work At Home Sutherland is seeking enthusiastic and people-oriented professionals to join our dynamic team as Customer Support Consultants. We are a group of driven and ...

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All JobsWork From Home Progressive Insurance Customer Service Jobs

Work From Home Progressive Insurance Customer Service information

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$26K

$48.4K

$73K

How much do work from home progressive insurance customer service jobs pay per year?

As of Jul 4, 2026, the average yearly pay for work from home progressive insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

Does Progressive offer work from home jobs?

Progressive Insurance offers work-from-home customer service positions, including roles like Work From Home Progressive Insurance Customer Service. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a remote environment. Availability may vary based on company needs and location, but remote customer service roles are commonly offered.

What does a typical workday look like for a Work From Home Progressive Insurance Customer Service representative?

A typical day involves handling inbound calls, emails, or chats from customers with questions about policies, claims, billing, and coverage. You’ll use Progressive’s proprietary systems to access information and assist with inquiries, while maintaining accurate records of each interaction. Collaboration is often virtual, with team meetings and ongoing support from supervisors and peers, so being comfortable with remote communication tools is important. The role may require adherence to a set schedule, including possible evening or weekend shifts, depending on business needs, but offers flexibility and the comfort of working from home.

How can I make 2000 a week working from home?

Work From Home Progressive Insurance Customer Service roles typically pay hourly wages, and earning $2000 weekly would require working approximately 40 hours at a competitive rate, or taking on multiple shifts or higher-paying roles within customer service. Increasing income may involve gaining advanced skills, certifications, or handling more complex customer issues to qualify for higher pay rates or bonuses.

What is a Work From Home Progressive Insurance Customer Service job?

A Work From Home Progressive Insurance Customer Service job involves assisting customers with policy inquiries, billing questions, claims support, and general service needs from a remote location. Employees use company-provided equipment and training to handle customer interactions via phone, chat, or email. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential. This role typically includes competitive pay, benefits, and opportunities for career growth within Progressive Insurance.

What are the key skills and qualifications needed to thrive in the Work From Home Progressive Insurance Customer Service position, and why are they important?

To thrive as a Work From Home Progressive Insurance Customer Service representative, you need strong communication skills, problem-solving abilities, computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and secure remote access tools is often required. Excellent listening skills, patience, and the ability to remain calm under pressure are crucial soft skills that distinguish top performers. These competencies are vital for delivering fast, effective support and building positive customer relationships in a remote environment.

How much does Progressive WFH pay?

Progressive's work-from-home customer service representatives typically earn an hourly wage ranging from $14 to $20, depending on experience and location. The role often includes benefits such as health insurance and paid time off, with schedules usually requiring evening and weekend availability. Compensation may also include performance bonuses and incentives based on customer satisfaction metrics.

What is the best insurance company to work from home?

For work-from-home customer service roles in insurance, companies like Progressive Insurance are known for offering remote positions with flexible schedules and training. The best company depends on factors such as compensation, work environment, and opportunities for advancement, so researching company reviews and job requirements is recommended.
More about Work From Home Progressive Insurance Customer Service jobs
What cities are hiring for Work From Home Progressive Insurance Customer Service jobs? Cities with the most Work From Home Progressive Insurance Customer Service job openings:
What states have the most Work From Home Progressive Insurance Customer Service jobs? States with the most job openings for Work From Home Progressive Insurance Customer Service jobs include:
What job categories do people searching Work From Home Progressive Insurance Customer Service jobs look for? The top searched job categories for Work From Home Progressive Insurance Customer Service jobs are:
Work From Home Progressive Insurance Customer Service jobs near you
Infographic showing various Work From Home Progressive Insurance Customer Service job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 82% Full Time, and 15% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.
Work at Home Customer Service Representative

Work at Home Customer Service Representative

IntouchCX

Orlando, FL • Remote

$15/hr

Full-time

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.

IntouchCX rating

5.6

Company rating: 5.6 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

42nd of 72 rated call and contact centers

Job description

About IntouchCX


IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.


About the Job


We are currently hiring Inbound Work from Home Customer Service Representatives!

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home? 


Our Work from Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.


We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!


Note: All applications, interviews, orientation, and training will be done virtually. IntouchCX will also provide all hardware and equipment necessary.


Benefits of Working as a Work from Home Customer Service Representative:


  • Work from home!
  • Flexible schedules
  • Competitive salary - $15 / hr
  • Industry-leading benefits - Health, Dental, Vision, 401(k)
  • Amazing career growth opportunities

Working as a Work from Home Customer Service Representative, You Will:


  • Assist all customers through inbound calls, emails, and/or chats.
  • Communicate a variety of information to the customer.
  • Be an active listener and help resolve customer inquiries.
  • Provide a meaningful and positive experience with every customer interaction.
  • Learn and retain a thorough working knowledge of all existing and new products and services.


Working as a Work from Home Customer Service Representative, You Have:


  • A high school diploma (or equivalent).
  • 6 months – 1 year of customer service experience.
  • Great communication skills, both verbal and written.
  • The ability to be consistently ready to work and on time as scheduled.
  • Reliable internet speed and broadband connection.
  • A secure area in the home to work from.
  • The ability to work effectively in a work-at-home setting.
  • The understanding that although this is a Work from Home position, you must be located in Altamonte Springs, FL


Availability: Full-time contract (some shifts may depend on availability).

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!


IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law. 


By signing this application, the applicant consents to IntouchCX collecting, using and retaining their personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.


Company Description

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.

What IntouchCX employees say

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