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Work From Home Claims Adjuster Jobs in Decatur, GA

Reserv, Inc.

Trucking Total Loss Adjuster

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Generous family leave policy after 8 months of continuous work * Work from anywhere to facilitate ... claims role * Work toward reducing and eliminating all the administrative work from an adjuster ...

Reserv, Inc.

Claims Team Lead, General Liability

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This while developing the adjusters around you and owning how the pod performs. If you've wanted ... Generous family leave policy after 8 months of continuous work * Work from anywhere to facilitate ...

Reserv, Inc.

APD Claims Team Lead

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We have ambitious (but attainable!) goals and need adjusters who can work in an evolving ... Generous family leave policy after 8 months of continuous work * Work from anywhere to facilitate ...

Reserv, Inc.

Claims Director, Rideshare

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an ... Generous family leave policy after 8 months of continuous work * Work from anywhere to facilitate ...

AXIS Capital

Senior Claims Specialist, Cyber

Alpharetta, GA · On-site +1

$120K - $150K/yr

  • Medical

  • Retirement

  • PTO

JD a plus. Claims adjuster license required; valid adjusting licenses in required states and ... Attain expert comfort level in remote and work from home virtual working practices and platforms ...

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All JobsClaims Adjuster JobsWork From Home Claims Adjuster JobsWork From Home Claims Adjuster Jobs in Decatur, GA

Work From Home Claims Adjuster information

See Decatur, GA salary details

$29.8K

$63.1K

$87.9K

How much do work from home claims adjuster jobs pay per year?

As of Aug 16, 2026, the average yearly pay for work from home claims adjuster in Decatur, GA is $63,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $73,700.00 per year, depending on experience, location, and employer.

What does a work from home claims adjuster do?

A Work From Home Claims Adjuster investigates insurance claims, reviews policy details, gathers information, and determines the appropriate settlement amount for each claim, all while working remotely. They communicate with policyholders, witnesses, and sometimes legal professionals via phone or video calls. Their goal is to fairly and efficiently resolve claims while adhering to company and legal guidelines. This role requires strong analytical, communication, and organizational skills, as well as the ability to work independently.

What does a work from home claims adjuster do?

Work from home claims adjusters have the same job duties as in-house adjusters; the primary difference is they work remotely. They review and analyze insurance claims to ensure they are accurate and authentic. As a work from home claims adjuster, your responsibilities include using specialized software to process claims related to medical, auto, or property insurance. You must understand the details of each kind of policy and review client coverage thoroughly. Other job duties may include examining and researching claims, interviewing policyholders, assessing liability, and preparing financial estimates. You may also assist with determining settlements, process claim payments, manage relevant documents, and file materials accordingly.

What are the key skills and qualifications needed to thrive as a work from home claims adjuster?

To thrive as a Work From Home Claims Adjuster, you need strong analytical skills, attention to detail, and a background in insurance or claims, often supported by relevant certifications such as AIC or state adjuster licenses. Familiarity with claims management software, online communication platforms, and digital documentation tools is essential for remote efficiency. Excellent written communication, time management, and problem-solving abilities set top performers apart in handling complex claims independently. These skills ensure accurate claim processing, timely resolution, and customer satisfaction in a remote work environment.

How does a work from home claims adjuster typically collaborate with team members and supervisors?

As a work from home claims adjuster, collaboration is primarily conducted through digital channels such as email, video calls, and specialized claims management platforms. Regular virtual meetings with supervisors and team members help ensure alignment on claim statuses, workload distribution, and company policies. Adjusters often participate in online training sessions and peer reviews to stay updated on best practices and regulatory changes. Effective communication and responsiveness are key, as remote work requires proactive engagement to maintain team cohesion and support.

What is the difference between Work From Home Claims Adjuster vs Property Claims Adjuster?

AspectWork From Home Claims AdjusterProperty Claims Adjuster
Work EnvironmentPrimarily remote, working from homeTypically on-site or field-based, visiting properties
Required CertificationsAdjuster license, possibly state-specificAdjuster license, often same as Work From Home Claims Adjuster
Industry UsageUsed across insurance companies for remote claims handlingUsed in insurance industry, often for on-site property assessments
Job FocusHandling claims remotely, reviewing documents, and communicating with clientsInspecting properties, assessing damages, and estimating repairs

Both roles require similar licensing and industry knowledge, but the main difference lies in the work environment and daily tasks. Work From Home Claims Adjusters handle claims remotely, while Property Claims Adjusters often visit sites to assess damages.

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Work From Home Claims Adjuster jobs near you
Infographic showing various Work From Home Claims Adjuster job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,080 per year, or $30.3 per hour.

Trucking Total Loss Adjuster

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
We are seeking a highly organized and detail-oriented Trucking Total Loss Adjuster to join our Transportation Claims team. In this role, you'll specialize in managing total loss claims for heavy-duty and commercial vehicles, working directly with fleet managers, repair shops, salvage yards, independent adjusters, and valuation vendors to expedite accurate and fair settlements. You'll be responsible for reviewing damage appraisals and determining when units are economically impractical to repair, coordinating salvage disposition, and verifying total loss valuations based on vehicle specs, condition, mileage, and configuration.
Your day-to-day will involve overseeing an active inventory of trucking claims, prioritizing critical cases, and ensuring timely communication with insureds, claimants, and partners across the logistics and transportation space. You'll also be expected to analyze downtime and loss-of-use exposures and manage rental and replacement vehicle considerations when applicable.
What you'll do
  • Provide prompt, courteous, and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests
  • Gather necessary information from customers, fleet contacts, and third-party operators to successfully adjudicate the claim and explain policy, coverage, and appropriate course of action
  • Manage an inventory of commercial auto and trucking claims, establish initial reserves for all potential exposures (including physical damage, loss-of-use, and cargo when applicable), and adjust as appropriate throughout the claim
  • Coordinate with salvage vendors and transportation providers for the timely pickup and movement of damaged units, and assist with downtime or rental reimbursement as applicable
  • Recognize recovery opportunities related to subrogation, salvage, and total loss situations, particularly in multi-vehicle commercial incidents
  • Ensure compliance with specific state regulations, motor carrier filings, policy provisions, and internal standard operating procedures
  • Negotiate and communicate all total loss settlements per company and state guidelines within approved payment authority, with special attention to commercial vehicle specs, equipment add-ons, and lienholder requirements
  • Provide input for continuous development of claims guidelines, best practices, and process improvements specific to the trucking and logistics sector
  • Oversee and direct outside investigative service providers (e.g., independent adjusters, appraisers, and engineers), and work closely with the client, client counsel, and investigative services to resolve the claim
  • Engage in learning opportunities to build knowledge of commercial auto claims, fleet risk exposures, regulatory trends, legal precedents impacting transportation claims, and policy updates

Qualifications
  • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
  • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:
    • Total Loss adjusting experience
    • Large commercial vehicles (Trucks, busses, fleet vehicles)
    • Third-party Property Damage Liability
  • Have an active adjuster license in your home state or designated home state (if your state does not offer one) and be willing to obtain all required licenses within 60 days
  • Knowledge of state regulations, policy provisions, and standard operating procedures
  • Commercial experience preferred
  • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
  • Curious and motivated by problem solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development
  • Willingness to travel for client and claims needs

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply