If you will be working at home occasionally or permanently, the internet connection must be ... At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your ...
If you will be working at home occasionally or permanently, the internet connection must be ... At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your ...
... working at home occasionally or permanently, the internet connection must be obtained through a ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
... working at home occasionally or permanently, the internet connection must be obtained through a ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Instills Trust If you will be working at home occasionally or permanently, the internet connection ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Instills Trust If you will be working at home occasionally or permanently, the internet connection ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ... About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates ...
... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ... About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates ...
Middle Market Client Experience Consultant; Denver, CO - Hybrid - Cigna Healthcare
Denver, CO · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Middle Market Client Experience Consultant; Denver, CO - Hybrid - Cigna Healthcare
Denver, CO · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Health and Life Insurance License or ability to obtain required If you will be working at home ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Health and Life Insurance License or ability to obtain required If you will be working at home ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Health and Life Insurance License or ability to obtain required If you will be working at home ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Health and Life Insurance License or ability to obtain required If you will be working at home ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Middle Market Client Experience Consultant; Glendale, CA - Hybrid - Cigna Healthcare (Open)
Glendale, CA · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Middle Market Client Experience Consultant; Glendale, CA - Hybrid - Cigna Healthcare (Open)
Glendale, CA · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
... working at home occasionally or permanently, the internet connection must be obtained through a ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
... working at home occasionally or permanently, the internet connection must be obtained through a ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
... behavioral health, care management, case management, social work, managed care, health home, or ... Master's Degree in Social Work (MSW) from an accredited institution required. Licensing * Current ...
... behavioral health, care management, case management, social work, managed care, health home, or ... Master's Degree in Social Work (MSW) from an accredited institution required. Licensing * Current ...
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Global Clinical Program Strategy Senior Advisor - Cigna Healthcare - Hybrid
Bloomfield, CT · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Global Clinical Program Strategy Senior Advisor - Cigna Healthcare - Hybrid
Bloomfield, CT · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Global Clinical Program Strategy Senior Advisor - Cigna Healthcare - Hybrid
Saint Louis, MO · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Global Clinical Program Strategy Senior Advisor - Cigna Healthcare - Hybrid
Saint Louis, MO · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
... working at home occasionally or permanently, the internet connection must be obtained through a ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
New
... working at home occasionally or permanently, the internet connection must be obtained through a ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
New
Accounts Receivable Analyst - Cigna Healthcare - Remote
$24.50 - $31.25/hr
... working at home occasionally or permanently, the internet connection must be obtained through a ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Accounts Receivable Analyst - Cigna Healthcare - Remote
$24.50 - $31.25/hr
... working at home occasionally or permanently, the internet connection must be obtained through a ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Global Clinical Program Strategy Senior Advisor - Cigna Healthcare - Hybrid
Philadelphia, PA · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Global Clinical Program Strategy Senior Advisor - Cigna Healthcare - Hybrid
Philadelphia, PA · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
... working at home occasionally or permanently, the internet connection must be obtained through a ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
... working at home occasionally or permanently, the internet connection must be obtained through a ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Ability to meet timeline, productivity, and accuracy standards If you will be working at home ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
Ability to meet timeline, productivity, and accuracy standards If you will be working at home ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...
LCSW LPC LMFT Behavioral Health Counselor Bilingual Spanish - Evernorth - Conklin NY
Endicott, NY · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your ...
LCSW LPC LMFT Behavioral Health Counselor Bilingual Spanish - Evernorth - Conklin NY
Endicott, NY · On-site +1
If you will be working at home occasionally or permanently, the internet connection must be ... At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your ...
Work From Home Cigna Behavioral Health information
See salary details
$13.46 - $15.87
6% of jobs
$18 is the 25th percentile. Wages below this are outliers.
$15.87 - $18.27
21% of jobs
$18.27 - $20.67
19% of jobs
The median wage is $21.07 / hr.
$20.67 - $23.08
22% of jobs
$23.08 - $25.48
3% of jobs
$27.43 is the 75th percentile. Wages above this are outliers.
$25.48 - $27.88
4% of jobs
$27.88 - $30.29
4% of jobs
$30.29 - $32.69
6% of jobs
$32.69 - $35.10
5% of jobs
$35.10 - $37.50
5% of jobs
$37.50 - $39.90
3% of jobs
$13
$24
$39
How much do work from home cigna behavioral health jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for work from home cigna behavioral health in the United States is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.53 per hour, depending on experience, location, and employer.
What is a work from home Cigna Behavioral Health job?
A Work From Home Cigna Behavioral Health job typically involves providing mental health support, counseling, or case management services remotely for Cigna’s clients. Employees in these roles may work as behavioral health specialists, counselors, care managers, or customer service representatives, assisting members with mental health needs via phone, video, or online platforms. These positions require strong communication skills, clinical expertise (for licensed roles), and the ability to work independently from a home office. The flexibility of remote work allows employees to support members’ mental health and well-being while maintaining work-life balance.
What are the key skills and qualifications needed to thrive as a work from home Cigna Behavioral Health professional?
To thrive as a Work From Home Cigna Behavioral Health professional, you generally need a degree in psychology, social work, counseling, or a related field, along with appropriate state licensure or certification. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Outstanding active listening, empathy, and self-motivation are crucial soft skills for effectively engaging with clients remotely and collaborating with interdisciplinary teams. These competencies ensure the delivery of quality mental health support, maintain regulatory compliance, and foster positive outcomes in a virtual environment.
How does collaboration work in a remote Cigna Behavioral Health role, and what tools or processes are typically used to stay connected with the team?
In a Work From Home Cigna Behavioral Health position, collaboration is primarily facilitated through digital communication platforms such as secure messaging, video conferencing, and shared electronic health records. Team members frequently participate in virtual meetings to discuss patient cases, coordinate care plans, and share best practices. Despite working remotely, you’ll have structured opportunities to connect with supervisors and colleagues, ensuring you remain engaged and supported. Cigna also provides regular training and access to mental health resources to foster both professional growth and a positive team environment.
More about Work From Home Cigna Behavioral Health jobs
What cities are hiring for Work From Home Cigna Behavioral Health jobs?
Cities with the most Work From Home Cigna Behavioral Health job openings:
What states have the most Work From Home Cigna Behavioral Health jobs?
States with the most job openings for Work From Home Cigna Behavioral Health jobs include:
What job categories do people searching Work From Home Cigna Behavioral Health jobs look for?
The top searched job categories for Work From Home Cigna Behavioral Health jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Cigna Healthcare rating
8.3
Based on 239 frontline employees who took The Breakroom Quiz
41st of 893 rated healthcare providers
Job description
Do you have a bachelor's degree and are ready for a meaningful career where you can make an impact and improve lives? Join us as a Behavioral Health Customer Service Advocate- an inbound call center role focused on helping people access needed care. You'll support members and providers seeking services for mental health and/or substance use disorders. This position features a structured work schedule with a designated queue time.
Using empathy, active listening, multitasking, and problem-solving skills, you'll help ensure every caller's experience with Evernorth is both efficient and compassionate.
Key Responsibilities:
Requirements:
Training schedule: Monday-Friday, 8:30 AM-5:00 PM CST
Work schedule: a permanent 8-hour shift between the hours of 7am-7pm CST will be offered based on business need.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 19 - 29 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Using empathy, active listening, multitasking, and problem-solving skills, you'll help ensure every caller's experience with Evernorth is both efficient and compassionate.
Key Responsibilities:
- Take back-to-back phone calls from members and providers (calls last about 8-10 minutes).
- Triage and conduct intake for risk of harm and substance use concerns
- Communicate eligibility, assist with scheduling appointments and providing referrals, quote benefits, and advise on authorization requirements
- Utilize resources and independent judgment to deliver accurate information, exceptional service, and resolution on the first call
- Collaborate with matrix partners and coordinate seamless handoffs to clinical teams for timely support
- Navigate multiple systems and applications across multiple screens while on calls (sometimes up to 9 programs at once)
Requirements:
- Bachelor's degree in psychology, social work, or a related field, or bachelor's degree in another field plus 2+ years of behavioral health experience.
- Customer service experience
- Strong time management and multitasking abilities
- Proficiency with typing and PC usage
- Must remain at your workstation while handling calls from a phone queue
Training schedule: Monday-Friday, 8:30 AM-5:00 PM CST
Work schedule: a permanent 8-hour shift between the hours of 7am-7pm CST will be offered based on business need.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 19 - 29 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
What Cigna Healthcare employees say
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Benefits
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Get the full story on Breakroom
About Cigna
Sourced by ZipRecruiter
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Bloomfield, CT, US