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Work From Home Child Support Agent Jobs in Springfield, MA

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process. Sales * Call on our lead ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Semler Agency

Work From Home Sales

Hartford, CT · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support ... No agent's success, earnings, or production results should be viewed as typical, average or ...

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Work From Home Child Support Agent information

See Springfield, MA salary details

$17.2K

$54.2K

$117.5K

How much do work from home child support agent jobs pay per year?

As of Aug 11, 2026, the average yearly pay for work from home child support agent in Springfield, MA is $54,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,405.00 and $65,343.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a work from home child support agent?

To thrive as a Work From Home Child Support Agent, you need a solid understanding of child support laws and procedures, strong organizational skills, and previous experience in customer service or case management. Familiarity with case management software, secure communication platforms, and office productivity tools (like Microsoft Office or Google Workspace) is often required. Exceptional interpersonal skills, patience, and the ability to handle sensitive information with discretion set top candidates apart. Mastering these skills ensures efficient case handling, maintains client confidentiality, and delivers vital support to families in need.

What are the typical daily responsibilities of a work from home child support agent?

As a Work From Home Child Support Agent, your daily tasks often include responding to inquiries from custodial or non-custodial parents, processing applications or updates for child support cases, and ensuring all actions comply with governing laws and policies. You may also be responsible for reviewing documentation, updating case records, collaborating with court officials or legal staff, and helping clients understand payment processes. Most communication is handled via phone, secure online platforms, or email, requiring excellent communication and documentation skills. This role offers the flexibility of remote work but also demands a high degree of self-motivation and organizational ability to manage your caseload effectively.

What is a work from home child support agent?

A Work From Home Child Support Agent helps parents manage child support cases remotely. They assist with processing payments, setting up accounts, and answering questions about child support laws and procedures. Agents typically communicate with clients via phone, email, or chat while ensuring confidentiality and compliance with legal guidelines. This role may require customer service experience and knowledge of state-specific child support regulations.

What are popular job titles related to Work From Home Child Support Agent jobs in Springfield, MA? For Work From Home Child Support Agent jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Work From Home Child Support Agent jobs in Springfield, MA look for? The top searched job categories for Work From Home Child Support Agent jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Work From Home Child Support Agent jobs? Cities near Springfield, MA with the most Work From Home Child Support Agent job openings:
Work From Home Child Support Agent jobs near you
Infographic showing various Work From Home Child Support Agent job openings in Springfield, MA as of August 2026, with employment types broken down into 73% Full Time, 12% Part Time, 2% Temporary, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,196 per year, or $26.1 per hour.

WFH Client Support Agent

American Income Life Insurance Company

Hartford, CT • On-site, Remote

$80K - $110K/yr

Full-time

Posted 11 days ago

Job description

AO Globe Life is seeking experienced professionals who are ready to bring their leadership mindset and client-focused experience into a flexible, fully remote environment.
This opportunity is ideal for individuals currently working in management, operations, customer success, or client-facing leadership roles who want to apply their professional experience in a purpose-driven organization while continuing to grow their careers.
In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, help clients understand available coverage options, and guide them through the enrollment process while contributing to a collaborative, service-oriented team environment.
Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Assess client needs and provide guidance on life, accident, and supplemental benefit options
  • Support clients through the enrollment process and provide follow-up assistance
  • Maintain accurate digital records of client interactions and documentation
  • Participate in ongoing training, professional development, and leadership sessions
  • Contribute insights and best practices to help strengthen overall team performance
Why Professionals Choose This Opportunity
  • Fully remote role - work from anywhere in the United States
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Clear advancement pathways into leadership roles
  • Collaborative team environment focused on professional growth
Ideal Candidate Profile
This opportunity is well suited for professionals who:
  • Have experience in leadership, client service, management, consulting, or operations roles
  • Communicate clearly and confidently in virtual environments
  • Are organized, self-motivated, and comfortable working remotely
  • Enjoy helping others while contributing to team success
  • Are comfortable using Zoom, CRM systems, and other digital tools
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.
Our remote-first organization focuses on service, leadership development, and creating meaningful career opportunities for professionals nationwide.
Ready to Apply?
If you are an experienced professional looking for a flexible remote opportunity where you can apply your leadership experience while helping families access important benefits, we encourage you to apply today and learn more about joining our team.

Apply