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Work From Home Call Center Back Office information

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How much do work from home call center back office jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for work from home call center back office in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Call Center Back Office vs Work From Home Customer Service Representative?

AspectWork From Home Call Center Back OfficeWork From Home Customer Service Representative
Primary RoleHandling administrative and support tasks for call center operationsAssisting customers directly with inquiries and support
Required SkillsData entry, CRM software, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentHome office, often with team collaboration toolsHome office, direct customer interaction
Common CertificationsNone typically required, but CRM or admin courses helpfulCustomer service certifications optional but beneficial

Work From Home Call Center Back Office roles focus on administrative support within call centers, while Work From Home Customer Service Representatives interact directly with customers. Both roles require strong communication skills and can be performed remotely, but their daily tasks and focus differ significantly.

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What cities are hiring for Work From Home Call Center Back Office jobs?

Cities with the most Work From Home Call Center Back Office job openings:

What states have the most Work From Home Call Center Back Office jobs?

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Work From Home Call Center Back Office jobs near you
Infographic showing various Work From Home Call Center Back Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

$23/Hr. Remote Call Center Supervisor (FLORIDA RESIDENTS)

RemX

Phoenix, AZ • On-site, Remote

$23/hr

Full-time

Posted 4 days ago

Job description

Are you a leader who can motivate, mentor, and deliver results?
Join our team as a Seasonal Call Center Supervisor and play a key role in elevating customer satisfaction, employee performance, and operational success.
Position: Work From Home Call Center Supervisor
  • Start Date: September 2026
  • Equipment Provided and Shipped directly to your home
  • Paid Training Included
  • Weekly pay/Full time hours
  • Benefits offered DAY ONE
  • Schedule: Must be able to work any 8-hour shift assigned to you Monday-Friday between 8 AM-9PM EST.

Key Responsibilities
  • Lead, coach, and support remote call center agents to ensure high-quality service delivery.
  • Act as the liaison between clients, leadership teams, and call center staff.
  • Monitor daily call flow, performance metrics, and service levels.
  • Conduct virtual team meetings, training sessions, and performance reviews.
  • Resolve escalated issues and ensure timely follow-up with customers and partners.
  • Maintain accurate documentation, reporting, and communication logs.
  • Collaborate with leadership to improve processes, workflows, and customer satisfaction.

Requirements: MUST HAVE 1 year or more of RECENT call center Leadership experience
(NO EXCEPTIONS)
  • Recent experience in leadership with awesome communication, and conflict-resolution skills.
  • Ability to work any shift within 8 AM-9 PM EST/CST, Monday-Friday.
  • Tech-savvy and comfortable navigating multiple systems.
  • Reliable high-speed internet and quiet workspace. (NO MOBILE HOTSPOTS ALLOWED)

***Must be located in a one of the following approved US states- OHIO, ARKANSAS, FLORIDA, NEVADA , KANSAS, WEST VIRGINIA,TENNESSEE, GEORGIA, MISSOURI, LOUISIANA, OKLAHOMA, MISSISSIPPI, ALABAMA and TEXAS***
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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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