Summary
This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.
Pay starts at 20.00 p/h
Responsibilities
- Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases.
- Submit check requests for records including medical documentation, accident reports, driving history, and vehicle
- Support demand preparation by gathering and organizing case documents electronically.
- Handle certified mail processing and support digital document
- Perform general administrative tasks including typing, operating office equipment, and sorting
- Support electronic file management while building knowledge of case phases and documentation best practices.
- Prepare and send standard letters including turndowns, new representations, contracts, and multi-party combo letters.
- Assist in drafting and sending demand letters to build knowledge of negotiation and settlement
- Work closely with an experienced Case Manager to build core case management skills and support long-term professional development.
- Assist with other related duties to gain broader experience and contribute to case progress and team efficiency.
Requirements
- Associate degree, certificate, or equivalent work experience (preferred)
- Bilingual English and Spanish (preferred)
- 1 year of experience in the legal field a plus!
- Knowledge of administrative and clerical procedures and systems such as word processing, managing of files and records, and other office procedures
- Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
- Great written and communication skills
- Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
- Strong writing and communication skills along with attention to detail
- Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.
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