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Wireless Retail Manager Jobs (NOW HIRING)

Crown Wireless

Wireless Retail Store Manager

Denton, TX · On-site

$17 - $21/hr

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on ...

Crown Wireless

Wireless Retail Store Manager

Forest, MS · On-site

$17 - $21/hr

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on ...

Crown Wireless

Wireless Retail Store Manager

Laurel, MS · On-site

$17 - $21/hr

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on ...

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Wireless Retail Manager information

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$55.4K

$69.5K

How much do wireless retail manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for wireless retail manager in the United States is $55,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are Wireless Retail Managers?

Wireless Retail Managers are professionals responsible for overseeing the daily operations of retail stores that sell wireless devices and services, such as smartphones and mobile plans. They manage sales teams, ensure high levels of customer service, and develop strategies to meet sales targets. Wireless Retail Managers also handle inventory, coordinate marketing efforts, and may resolve customer issues or complaints. Their role is crucial in maintaining store profitability and ensuring that staff are knowledgeable about the latest wireless products and services.

What is the difference between Wireless Retail Manager vs Wireless Sales Associate?

AspectWireless Retail ManagerWireless Sales Associate
Required CredentialsHigh school diploma; sales experience; leadership skillsHigh school diploma or equivalent; sales skills
Work EnvironmentRetail store management, supervising staffAssisting customers on sales floor
Employer & Industry UsageWireless retail stores, telecom providersWireless retail stores, telecom providers
Common Search & ComparisonManagement responsibilities, leadership rolesCustomer service, sales performance

The Wireless Retail Manager oversees store operations and staff, focusing on sales targets and team management. In contrast, the Wireless Sales Associate primarily assists customers, promotes products, and handles sales transactions. Both roles are essential in wireless retail environments but differ in responsibilities and level of leadership.

What are the key skills and qualifications needed to thrive as a Wireless Retail Manager, and why are they important?

To thrive as a Wireless Retail Manager, you need strong sales expertise, leadership abilities, and a solid understanding of wireless products and services, often backed by prior retail management experience. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile carrier platforms is typically required. Exceptional customer service, team motivation, and problem-solving skills help you stand out in this role. These competencies ensure effective store operations, high sales performance, and superior customer satisfaction in a competitive retail environment.

What are some common challenges Wireless Retail Managers face when leading a sales team, and how can they overcome them?

Wireless Retail Managers often face challenges like maintaining high team motivation, meeting aggressive sales targets, and keeping up with frequent product updates. To overcome these, successful managers foster open communication, provide regular training on new devices and services, and set achievable goals with clear incentives. Additionally, they lead by example on the sales floor and support team members in addressing customer concerns or upselling opportunities, creating a positive and high-performing work environment.
More about Wireless Retail Manager jobs
What cities are hiring for Wireless Retail Manager jobs? Cities with the most Wireless Retail Manager job openings:
What are the most commonly searched types of Wireless Retail jobs? The most popular types of Wireless Retail jobs are:
Who are the top companies hiring for Wireless Retail Manager jobs? The top employers for Wireless Retail Manager jobs are:
What states have the most Wireless Retail Manager jobs? States with the most job openings for Wireless Retail Manager jobs include:
What job categories do people searching Wireless Retail Manager jobs look for? The top searched job categories for Wireless Retail Manager jobs are:
Wireless Retail Manager jobs near you
Infographic showing various Wireless Retail Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $55,407 per year, or $26.6 per hour.

Wireless Retail Store Manager

Crown Wireless

Denton, TX • On-site

$17 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Cricket Wireless Retail Store Manager
Cricket by Crown Wireless
Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on promoting from within. We are looking for highly motivated, competitive, customer-focused individuals to join our team. Hourly pay plus commissions that are paid out bi-weekly, in addition to monthly bonuses and contests.
In this role, you will earn between $17.00 and $21.00 an hour when you combine your hourly rate and commission.
Launch your sales career in wireless; no prior sales experience required! If you love your phone, enjoy talking to people and want a job where your energy and effort translate directly to extra money, this role is for you.
Join a fast-growing team where you can build skills, have fun and grow your career.
The Role:
As a Cricket Wireless Retail Store Manager, your goal is to ensure the success of the store. Your mission is to:
  • Deliver an unforgettable customer experience each day.
  • Drive your store to achieve sales metrics and goals.
  • Protect company assets and ensure operational compliance.
  • Develop your team into confident, high-impact sales professionals.

We Offer:
  • Uncapped commissions and bonuses, the more you sell, the more you earn.
  • Tenure increase program
  • Growth opportunities
  • A complete wellness package including medical, dental, vision coverage and more.
  • 401(k) plan with company contribution
  • Paid time off
  • Employee discounts on accessories and Cricket monthly service plan.
  • Cricket team color apparel provided.

Responsibilities:
  • Keep yourself up to date on new promos, price changes and policy updates.
  • Sell Cricket Wireless plans, devices, accessories and high speed internet.
  • Achieve and beat sales goals for phones, accessories, plans, add-ons, retention and autopay.
  • Deliver outstanding customer service from greeting to goodbye.
  • Maintain store cleanliness, keep displays current and merchandise to ensure the store is well stocked and organized.
  • Help customers understand Cricket products, features, and services.
  • Enjoy developing and maintaining relationships with co-workers and consumers.
  • Complete operational duties accurately and within required timeframes.
  • Work flexible hours, weekend and holidays at various locations.
  • Join in local marketing and community events to promote the brand.
  • Bring the energy: Motivate your team, create a fun, engaging sales floor.
  • Run a tight ship: Own opening/closing, cash handling, daily operations and store standards.
  • Lead and develop: Coach and mentor sales associates: give feedback that drives results.
  • Coach Up Your Team in all aspects of wireless sales and service.
  • Provide positive reinforcement and training to promote the learning and growth of sales associates.
  • Train for excellence: Ensure 100% completion of all required Company & Cricket training monthly and annually.
  • Control Inventory: Manage receiving PO's and returns. Communicates and process any discrepancies.
  • Own the customer experience: Resolve escalations and build lasting customer relationships.
  • Build the brand: Keep merchandising on point and aligned with Cricket brand standards.
  • Recruit and onboard: Help hire, interview and bring new talent onto the team.
  • Communicate and connect: Conduct regular staff meetings to communicate promos, goals, trends, and store performance.
  • Protect the business: Uphold store safety and asset security procedures.
  • Grow your market: Lead local grassroots marketing and prospecting initiatives. Solicit, coordinate, and participate in community events.

Requirements:
  • Previous retail or customer service management required.
  • Proven leadership and employee development skills.
  • Attendance at off-site events during and after business hours.
  • Ability to use reliable personal transportation to make daily bank runs to submit deposits.
  • Ability to stand for extended periods and work flexible hours, weekends, and during peak retail selling periods. Work at various locations may also be required.
  • Tech-savvy and enjoy working with interactive technology devices.
  • Collaborative, energetic and driven to close sales and hit goals.
  • Independent and self-motivated team player.
  • Regular physical activity will be required, e.g., setting up promotional material, changing displays, etc.
  • Must have a valid driver's license, insurance and be able to pass background.
  • Must be at least 18 years of age.
  • Must be able to pass background check.
  • Must have a fully functioning smartphone on your first day of work.

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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