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Wireless Retail Manager Jobs in Springfield, MA (NOW HIRING)

russcellinc

Sales - Wireless Specialist Vernon CT

CT · On-site

$21.94/hr

As a Retail Sales Representative, you will practice Russell Cellular's core values of Integrity ... Handle daily store operations such as opening/closing, inventory control, cash management, and ...

Lycatel LLC

Outside Sales Account Executive

Hartford, CT · On-site

$41K - $45K/yr

The individual will report to the Team Lead, Area Sales Manager or Regional Sales Manager. This ... wireless retail sales or training experience (strongly preferred) · High school diploma or ...

AT&T

Assistant Retail Store Manager

Hartford, CT

$53K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage ... Familiarity with wireless terminology, industry trends, and AT&T mobility systems * The ability to ...

AT and T

Assistant Retail Store Manager

Manchester, CT · On-site

$53K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage ... Familiarity with wireless terminology, industry trends, and AT&T mobility systems * The ability to ...

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All JobsWireless Retail JobsWireless Retail Manager JobsWireless Retail Manager Jobs in Springfield, MA

Wireless Retail Manager information

See Springfield, MA salary details

$19.9K

$55.2K

$69.3K

How much do wireless retail manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for wireless retail manager in Springfield, MA is $55,213.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $65,300.00 per year, depending on experience, location, and employer.

What is a wireless retail manager?

Wireless Retail Managers are professionals responsible for overseeing the daily operations of retail stores that sell wireless devices and services, such as smartphones and mobile plans. They manage sales teams, ensure high levels of customer service, and develop strategies to meet sales targets. Wireless Retail Managers also handle inventory, coordinate marketing efforts, and may resolve customer issues or complaints. Their role is crucial in maintaining store profitability and ensuring that staff are knowledgeable about the latest wireless products and services.

What are the key skills and qualifications needed to thrive as a wireless retail manager?

To thrive as a Wireless Retail Manager, you need strong sales expertise, leadership abilities, and a solid understanding of wireless products and services, often backed by prior retail management experience. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile carrier platforms is typically required. Exceptional customer service, team motivation, and problem-solving skills help you stand out in this role. These competencies ensure effective store operations, high sales performance, and superior customer satisfaction in a competitive retail environment.

What are some common challenges wireless retail managers face when leading a sales team, and how can they overcome them?

Wireless Retail Managers often face challenges like maintaining high team motivation, meeting aggressive sales targets, and keeping up with frequent product updates. To overcome these, successful managers foster open communication, provide regular training on new devices and services, and set achievable goals with clear incentives. Additionally, they lead by example on the sales floor and support team members in addressing customer concerns or upselling opportunities, creating a positive and high-performing work environment.

What is the difference between Wireless Retail Manager vs Wireless Sales Associate?

AspectWireless Retail ManagerWireless Sales Associate
Required CredentialsHigh school diploma; sales experience; leadership skillsHigh school diploma or equivalent; sales skills
Work EnvironmentRetail store management, supervising staffAssisting customers on sales floor
Employer & Industry UsageWireless retail stores, telecom providersWireless retail stores, telecom providers
Common Search & ComparisonManagement responsibilities, leadership rolesCustomer service, sales performance

The Wireless Retail Manager oversees store operations and staff, focusing on sales targets and team management. In contrast, the Wireless Sales Associate primarily assists customers, promotes products, and handles sales transactions. Both roles are essential in wireless retail environments but differ in responsibilities and level of leadership.

What are the most commonly searched types of Wireless Retail jobs in Springfield, MA?

The most popular types of Wireless Retail jobs in Springfield, MA are:

What are popular job titles related to Wireless Retail Manager jobs in Springfield, MA?

For Wireless Retail Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Wireless Retail Manager jobs in Springfield, MA look for?

The top searched job categories for Wireless Retail Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Wireless Retail Manager jobs?

Cities near Springfield, MA with the most Wireless Retail Manager job openings:

Wireless Retail Manager jobs near you

JM Wireless - MA Providence & Union- PT - RSR -Metro by T-Mobile

TCC Wireless LLC

East Hartford, CT • On-site

$15 - $17.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

TCC Wireless rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Join Our Team as a Retail Sales Representative!

Are you ready to dive into the fast-paced world of wireless technology and make a real impact? Join us as a Retail Sales Representative and become the energetic, friendly face that helps customers stay connected!

In this exciting role, you'll showcase the latest devices and plans, guide customers to the perfect solutions, and be part of a vibrant team that loves technology and helping people. Your enthusiasm and expertise will inspire customers and drive the store’s success. If you’re passionate about connecting people through innovative tech and thrive in a lively environment, this is your chance to shine!

And here’s the best part: individual commissions are paid twice a month—yes, twice! And no one else in the industry is doing that. That means you can see your hard work pay off more often and keep your earnings growing faster!

Average Hourly + Commission Total Compensation: $15 - $30 an hour with limitless growth potential—your success is in your hands!

Key Responsibilities

  • Greet customers with energy and enthusiasm, discovering their wireless needs
  • Demonstrate the coolest devices, plans, and accessories to excite and inform
  • Drive sales by promoting upgrades, activations, and accessories to hit targets
  • Help customers set up their devices, troubleshoot issues, and enjoy a smooth experience
  • Stay ahead of industry trends, current promos, and new products
  • Deliver top-tier customer service, solving questions and building loyalty
  • Keep the store vibrant, organized, and visually appealing
  • Support inventory management and stock displays
  • Follow company policies to ensure secure and private transactions
  • Join ongoing training sessions to stay fresh on the latest tech and sales techniques
  • Collaborate with your team to create a fun, positive shopping environment

Qualifications & Skills

  • Previous wireless or retail experience is a bonus, but a passion to learn counts even more!
  • Excellent communicator with a friendly, positive attitude
  • Goal-oriented and driven to surpass sales goals
  • Knowledge of wireless devices, plans, and accessories is a plus
  • Organized, detail-focused, and a team player
  • Flexible with hours, including weekends and holidays
  • Eager to grow your skills and stay on top of the latest tech trends

Benefits

  • Competitive base salary with uncapped commission potential
  • Medical, dental, Vision, Life Insurance and 401K with match for FT employees
  • Supplemental insurance available
  • Career advancement opportunities within a growing company
  • Ongoing training and professional development

Work Environment:

  • Ability to stand for long periods of time
  • Ability to lift objects weighing up to 40lbs

Ready to connect with people through the power of wireless technology? Join us and turn your passion into a rewarding career—where every day is an opportunity to innovate, inspire, and succeed! Plus, with our twice-a-month commission payments, you’ll see your efforts rewarded more often than anywhere else. Don’t miss out—be part of something truly exciting!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic in accordance with EEOC guidelines.


What TCC Wireless employees say

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