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Wireless Retail Manager Jobs in Springfield, MA (NOW HIRING)

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Wireless Retail Manager information

See Springfield, MA salary details

$19.9K

$55.2K

$69.3K

How much do wireless retail manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for wireless retail manager in Springfield, MA is $55,213.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $65,300.00 per year, depending on experience, location, and employer.

What are Wireless Retail Managers?

Wireless Retail Managers are professionals responsible for overseeing the daily operations of retail stores that sell wireless devices and services, such as smartphones and mobile plans. They manage sales teams, ensure high levels of customer service, and develop strategies to meet sales targets. Wireless Retail Managers also handle inventory, coordinate marketing efforts, and may resolve customer issues or complaints. Their role is crucial in maintaining store profitability and ensuring that staff are knowledgeable about the latest wireless products and services.

What is the difference between Wireless Retail Manager vs Wireless Sales Associate?

AspectWireless Retail ManagerWireless Sales Associate
Required CredentialsHigh school diploma; sales experience; leadership skillsHigh school diploma or equivalent; sales skills
Work EnvironmentRetail store management, supervising staffAssisting customers on sales floor
Employer & Industry UsageWireless retail stores, telecom providersWireless retail stores, telecom providers
Common Search & ComparisonManagement responsibilities, leadership rolesCustomer service, sales performance

The Wireless Retail Manager oversees store operations and staff, focusing on sales targets and team management. In contrast, the Wireless Sales Associate primarily assists customers, promotes products, and handles sales transactions. Both roles are essential in wireless retail environments but differ in responsibilities and level of leadership.

What are the key skills and qualifications needed to thrive as a Wireless Retail Manager, and why are they important?

To thrive as a Wireless Retail Manager, you need strong sales expertise, leadership abilities, and a solid understanding of wireless products and services, often backed by prior retail management experience. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile carrier platforms is typically required. Exceptional customer service, team motivation, and problem-solving skills help you stand out in this role. These competencies ensure effective store operations, high sales performance, and superior customer satisfaction in a competitive retail environment.

What are some common challenges Wireless Retail Managers face when leading a sales team, and how can they overcome them?

Wireless Retail Managers often face challenges like maintaining high team motivation, meeting aggressive sales targets, and keeping up with frequent product updates. To overcome these, successful managers foster open communication, provide regular training on new devices and services, and set achievable goals with clear incentives. Additionally, they lead by example on the sales floor and support team members in addressing customer concerns or upselling opportunities, creating a positive and high-performing work environment.
What are the most commonly searched types of Wireless Retail jobs in Springfield, MA? The most popular types of Wireless Retail jobs in Springfield, MA are:
What are popular job titles related to Wireless Retail Manager jobs in Springfield, MA? For Wireless Retail Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Wireless Retail Manager jobs in Springfield, MA look for? The top searched job categories for Wireless Retail Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Wireless Retail Manager jobs? Cities near Springfield, MA with the most Wireless Retail Manager job openings:
Wireless Retail Manager jobs near you
Wireless Retail Sales Associate - W1891

Wireless Retail Sales Associate - W1891

OSL Retail Services Inc

Manchester, CT

$30/hr

Full-time

Retirement

Posted 4 days ago

OSL Retail Services rating

4.4

Company rating: 4.4 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

27th of 30 rated technology retailers

Job description

Ready to unlock unlimited earning potential? You will have unlimited earning potential with $16.94/hour base pay and uncapped commission! Employees earn $19.94/hour just hitting minimum expectations and top performers earn $30+/hour!

As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology.

  • Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan.
  • Benefit from sales incentives, career development opportunities, and an employee referral program.
  • Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change.

We’re innovating retail sales— join us and experience the OSL difference!

Our Commitment to You

We’re a dynamic, people-centric company excelling in outsourced sales for North America’s top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive.

What You Can Expect Day-to-Day

  • Deliver a five-star customer service, finding the perfect solutions for every customer
  • Process new activations, upgrades, and sales of wireless devices and accessories
  • Merchandise and handle inventory, opening and closing the store
  • Strive to hit sales goals operating as both an individual contributor and team member

What it Takes

  • 18+ years of age
  • Exceptional customer service and communication skills with a high-energy, positive attitude
  • Fundamental working knowledge of wireless technology and trends
  • Full-time flexible availability
  • Solid sales or retail experience preferred

What You Bring to The Team

  • You naturally build relationships and connect with people in every interaction.
  • Your passion for sales, pursuit of excellence and strategic insight set you apart.
  • You’re adept at establishing sales targets and knocking them out of the park.
  • Your can-do attitude and growth mindset ensures you’re ready for success every time.

This position is for an existing vacancy within our sales team.

Let's start a conversation - apply today at careers@oslrs.com. 


We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression.


As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at info@oslrs.com.

What OSL Retail Services employees say

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