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Wireless Operations Manager Jobs in Ohio (NOW HIRING)

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Wireless Operations Manager information

What does a wireless operations manager do?

A Wireless Operations Manager oversees the daily operations of wireless communication networks and infrastructure. Their responsibilities include managing network performance, ensuring reliable service, coordinating maintenance and upgrades, and supervising technical staff. They also handle troubleshooting, compliance with industry regulations, and customer service issues. This role is key to maintaining seamless wireless connectivity for customers and supporting business objectives.

What are the key skills and qualifications needed to thrive as a wireless operations manager, and why are they important?

To thrive as a Wireless Operations Manager, you need a solid background in wireless network management, telecommunications systems, and a bachelor's degree in engineering or a related field. Experience with network monitoring tools, wireless infrastructure platforms, and certifications like CWNA or Cisco are typically expected. Strong leadership, problem-solving, and communication skills set outstanding candidates apart in this role. These competencies ensure efficient network performance, effective team management, and high-quality service delivery in a dynamic wireless environment.

What are some common challenges faced by wireless operations managers, and how can they be addressed?

Wireless Operations Managers often encounter challenges such as managing network outages, coordinating with cross-functional teams, and ensuring service quality in dynamic environments. Addressing these requires effective communication, proactive maintenance planning, and quick decision-making when issues arise. Building strong relationships with engineering, support, and vendor teams is key to resolving problems efficiently and maintaining seamless network operations.

What is the difference between Wireless Operations Manager vs Network Technician?

AspectWireless Operations ManagerNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like CWNA or Cisco CCNA are commonUsually holds an associate's degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are common
Work EnvironmentOversees wireless network operations, manages teams, and plans network deployment in enterprise or service provider settingsPerforms installation, troubleshooting, and maintenance of network hardware and software, often in technical support or field roles
Employer & IndustryEmployers include telecom companies, ISPs, and large enterprises; industry focus on wireless communication and network management

The Wireless Operations Manager focuses on overseeing wireless network operations, strategic planning, and team management, while the Network Technician handles hands-on installation, troubleshooting, and maintenance tasks. Both roles require technical certifications but differ in scope and responsibilities.

What are popular job titles related to Wireless Operations Manager jobs in Ohio?

For Wireless Operations Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Wireless Operations Manager jobs in Ohio look for?

The top searched job categories for Wireless Operations Manager jobs in Ohio are:

What cities in Ohio are hiring for Wireless Operations Manager jobs?

Cities in Ohio with the most Wireless Operations Manager job openings:

Wireless Operations Manager jobs near you
Infographic showing various Wireless Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Wireless Sales Manager - W1264/W3641/W2429/W5355

OSL Retail Services Inc

Bellefontaine, OH • On-site

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

OSL Retail Services rating

4.4

Company rating: 4.4 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

27th of 30 rated technology retailers

Job description

OverviewAre you a dynamic leader with a passion for technology and a track record of driving sales excellence? Welcome to OSL, a vibrant leader in outsourced sales services, proudly partnering with Walmart Canada to manage over 350 wireless kiosk locations across the nation-and we're looking for an exceptional Wireless Manager like you! As a crucial part of our team, you will spearhead operations at your location, ensuring the seamless delivery of top-notch customer experiences and robust sales performance. If you're driven by challenges and motivated by the potential to lead a talented team within a high-energy retail environment, your journey with us begins now! Become an impactful change agent as our next Wireless Manager. You will leverage your extensive retail management skills in wireless or electronics to build and guide a skilled sales team, optimize operations, and significantly boost profitability. Under your leadership, your team will not only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager, you ensure your kiosk operates with the utmost efficiency and effectiveness. As a mentor, strategist, and sales champion, you embody the innovative spirit and performance that define OSL. We offer exceptional benefits with YOU in mind. We champion your professional and personal advancement with a competitive base salary, commissions, and quarterly performance bonuses, complemented by extensive employee discounts, including up to 50% off wireless services and RRSP matching. Earn 50-65k annually (and potential to make more!) Enjoy paid vacation, comprehensive training, and career development opportunities designed to foster your growth. Additionally, through our Employee Assistance Program and participation in OSL's People and Culture Programs, such as OSL Cares and the Women's Empowerment Mission, we provide a supportive and empowering environment. This position is for an existing vacancy within our sales team. Ready to propel your team toward unparalleled sales and service success? Discover how you can make a positive impact as a Wireless Manager at OSL - check out all the job details below. Seize the opportunity to redefine customer service and operational excellence in the wireless retail sector - let's talk. CORE ATTRIBUTESWhat You Bring to The TeamFollowing are just some of the professional attributes that will contribute to your success:
  • Leadership Skills - Ability to inspire and guide a team towards achieving sales targets and delivering exceptional customer service
  • Technical Acumen - Strong understanding of wireless technology, products, and industry trends to effectively manage and promote sales
  • Sales Proficiency - Skilled in implementing sales strategies, setting performance goals, and driving revenue growth
  • Customer Focus - Dedicated to enhancing customer satisfaction through attentive service and resolving issues promptly
  • Communication Skills - Excellent verbal and written communication abilities to clearly convey information and engage effectively
  • Problem-Solving Skills - Capable of identifying issues quickly and developing practical solutions in a fast-paced environment
  • Adaptability - Flexibility to adapt strategies in response to market changes or operational challenges
  • Organizational Skills - Strong ability to manage multiple tasks, prioritize responsibilities, and maintain efficient operations
RESPONSIBILITIESWhat You Can Expect Day-to-Day As a Wireless Manager, your daily responsibilities include:
  • Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery
  • Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
  • Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
  • Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
  • Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
  • Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
  • Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
  • Analyze sales figures, forecast future sales, and adapt strategies to market trends
  • Coordinate with the marketing department to implement promotional campaigns and sales initiatives
  • Ensure compliance with all company policies and procedures as well as legal regulations
  • Manage the department budget, including labor costs, supplies, and other expenses
  • Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
  • Report to upper management on sales results, potential customer issues, and the overall performance of the department
  • Various other duties, as needed
REQUIREMENTSWhat it Takes The most successful Wireless Managers are dynamic leaders who bolster store performance through strategic sales initiatives and exceptional leadership.Minimum Required:This is a full-time role that requires flexibility to work various schedules, including days, evenings, and weekends.
  • Retail management experience in wireless or electronics
  • Demonstrated ability to drive team performance, sales results, and service quality
  • Strong communication and presentation skills, essential for effective leadership and customer interactions
  • Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
  • Physical ability to lift 30-50 pounds
  • Capability to stand or walk for extended periods during shifts
Preferred:
  • Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
  • Experience with recruitment, coaching, HR, and Canadian employment standards
OUR COMPANYOur Commitment to YouYour success is our success. For us, business is personal. OSL is a dynamic and people-centric company excelling in outsourced sales services for North America's leading Fortune 500 firms. We've built our legacy on passionate employees, exceptional customer service, and enduring relationships.We offer an exceptional benefits package, a dynamic environment prioritizing people, and the unsurpassed opportunity to learn, grow, and thrive. Our commitment to our team is evident in our personalized in-store and online LMS training and partnerships with educational institutions like Franklin University, offering opportunities to further your true potential. We understand the importance of financial flexibility, which is why we provide daily access to earnings through Dailypay & Wisely cards, along with various discount programs. At OSL, we are committed to each employee's success and well-being - both personally and professionally. If you're a strategic, results-driven leader with a knack for driving sales in the technology sector, we'd welcome the chance to start a conversation.Let's connect - apply today at careers@oslrs.com.  We are committed to employing a diverse workforce and are an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at info@oslrs.com.Employment Type: OTHER

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