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Will Call Representative Jobs in Indiana (NOW HIRING)

G.W. Berkheimer Co., Inc.

Inside Sales Representative

Fishers, IN · On-site

$16 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Inside Sales Representative will assist walk-in and phone customers with their orders and ... will call orders. * Perform AHIR and model number lookups. * Keep customers current on sales ...

Zurich NA

Claims Call Centre Representative

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Claims Call Centre Representative 135927 Zurich is a leading multi-line insurer that serves its ... You will work 100% remotely from your home office. This role offers in-depth training that covers ...

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Will Call Representative information

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What are popular job titles related to Will Call Representative jobs in Indiana?

For Will Call Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Will Call Representative jobs in Indiana look for?

The top searched job categories for Will Call Representative jobs in Indiana are:

What cities in Indiana are hiring for Will Call Representative jobs?

Cities in Indiana with the most Will Call Representative job openings:

Will Call Representative jobs near you
Infographic showing various Will Call Representative job openings in Indiana as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Subway Catering Call Center: Part-time Customer Service Representative

Subway

Columbus, IN • On-site

$14.50 - $18.50/hr

Part-time

Re-posted 3 days ago

Subway rating

4.4

Company rating: 4.4 out of 10

Based on 2,054 frontline employees who took The Breakroom Quiz

98th of 106 rated fast food restaurants

Job description

JOB TITLE: Customer Service Representative
REPORTS TO: Subway Catering Director of Operations
Job Summary
This position is responsible for interacting with customers and franchisee's to provide information in response to inquiries about Subway products and services
Duties & Essential Job Functions
- Phone Sales: The Customer Service Representative will answer phones and respond to customer's requests. He/She will sell Subway products and place customer's orders with the appropriate Subway store. They will up-sell products and recommend the appropriate products based on fact finding.
- Payment Processing: The Customer Service Representative will be responsible for processing the customer's credit cards. They will input the date with Bank of America and provide proper reporting to IPC.
- Administration: CSRs will be asked to field all phone calls coming into the call center and transfer them to the appropriate staff member. They will place follow-up calls as time allows and document customer complaints
Qualifications
The Customer Service Representative must possess professional verbal and written communication skills. He/She needs to be computer literate with the ability to learn new software applications quickly. He/She will have good communication skills and enjoy working on a team
Required
The Catering Coordinator must be working towards a High School Diploma or GED. They must have reliable transportation to our home office in Columbus, IN. They must present themselves in a professional appearance, must be honest in their dealings with any agent within Estep and Company Inc. DBA Subway Restaurants
Schedule
The schedule for this position will be based on the needs of the Catering Call Center
Subway Catering Call Center
Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY® Catering's Call Center helps make events a delicious success. We help callers explore our menu to see all of the delicious catering options, including hunger-busting Giant Subs, piled-high sandwich platters, quick and easy SUBWAY to GO!™ meals and much more....
Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than 42,000 restaurants in almost 100 countries, we continue to add talent to our team. Apply today!
Company Website:

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