ZipRecruiter

Log In

1

Will Call Representative Jobs in Indiana (NOW HIRING)

Grote Automotive

Call Center Representative

Fort Wayne, IN · On-site

$14.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Grote Automotive, Inc., we're looking for a Call Center Representative who's excited to be the ... Your role will be crucial in upholding our promise of a stress-free car-buying experience. We ...

Hickory Treatment Center

Call Center

Indianapolis, IN · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Under the immediate supervision of the Director of Admissions, the Call Center Representative will work to ensure the appropriate and timely conversion of direct inbound calls, emails, and other ...

MCI Military Recruitment

Remote Call Center Representative

Crane, IN · On-site

$15.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a dedicated and customer-focused Call Center Representative to join our team ... In this role, you will be responsible for handling customer inquiries, providing accurate ...

MCI Military Recruitment

Remote Call Center Representative

Crane, IN · On-site

$15.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a dedicated and customer-focused Call Center Representative to join our team ... In this role, you will be responsible for handling customer inquiries, providing accurate ...

The Macomb Group

Counter Sales

Indianapolis, IN · On-site

$16.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Representative to serve customers at our will call counter. We specialize in commercial and industrial PVF solutions, including valves, boilers, pipe fittings, grooved fittings, PVC, plumbing, and ...

The Macomb Group

Counter Sales

Jeffersonville, IN · On-site

$16.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Representative to serve customers at our will call counter. We specialize in commercial and industrial PVF solutions, including valves, boilers, pipe fittings, grooved fittings, PVC, plumbing, and ...

previous pagenext page

Showing results 21-40

All JobsWill Call Representative JobsWill Call Representative Jobs in Indiana

Will Call Representative information

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What are popular job titles related to Will Call Representative jobs in Indiana?

For Will Call Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Will Call Representative jobs in Indiana look for?

The top searched job categories for Will Call Representative jobs in Indiana are:

What cities in Indiana are hiring for Will Call Representative jobs?

Cities in Indiana with the most Will Call Representative job openings:

Will Call Representative jobs near you
Infographic showing various Will Call Representative job openings in Indiana as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Call Center Representative (Bilingual)

Priority Ondemand

Indianapolis, IN • On-site

Other

Re-posted 18 days ago

Job description

Call Center Representative (Bilingual)

Indianapolis, IN 46227

Overview

Position Type Priority Ambulance Category Billing / Finance

Description

Shifts: 11:00-7:00 pm (In Office Position Only)

Priority Ambulance is a premier national medical transportation provider, operating in 13 states. Recognized for five consecutive years on Inc. Magazine's list of the 5000 Fastest-Growing Private Companies in America, Priority Ambulance delivers exceptional patient care and customer service to approximately 600,000 patients annually. Our fleet of more than 850 state-of-the-art ambulances and support vehicles is staffed by 4,000 highly trained paramedics and EMTs across the country. As a division of Priority OnDemand, a leading national EMS and medical transportation company, we leverage expert healthcare services and technology solutions to address challenges and enhance efficiency throughout the continuum of care.

Definition:

Call Center Representative for our Revenue Cycle team at a call center specializing in Healthcare Accounts Receivable (AR) follow-up. The representative will be a vital member of our revenue cycle team and will be responsible for assisting customers navigate and manage outstanding accounts receivables to enhance timely reimbursement for our EMS operations.

Specific Duties:

  • Handle a portfolio of self-pay AR accounts.
  • Initiate outbound calls to customers to request payment and or insurance information.
  • Investigate claim discrepancies and resolve billing issues.
  • Receive inbound calls from customers.
  • Assist customers in understanding their medical bills and insurance coverage.
  • Address patient inquiries, provide payment options, and set up payment plans if necessary.
  • Verify insurance eligibility and coverage.
  • Track and document all communications and actions taken for each account.
  • Ensure compliance with HIPAA regulations and healthcare industry standards.
  • Maintain detailed and accurate records of all interactions and transactions.
  • Collaborate with colleagues, including AR specialists and billing professionals, to resolve complex issues.
  • Perform any other related duties as assigned.
Qualifications

Capabilities:

  • Bi-lingual skills & abilities are a plus *
  • Detail-oriented and organized.
  • Empathetic and patient focused.
  • Ability to multitask and manage time effectively.
  • Adaptable and a quick learner.
  • Strong work ethic and commitment to meeting targets.

Minimum Requirements:

  • High school diploma or equivalent.
  • Prior experience in a healthcare AR follow-up role or call center environment.
  • Proficiency in using call center software, medical billing software, and Microsoft Office Suite.
  • Strong communication and negotiation skills.
  • Knowledge of medical terminology and insurance billing.
  • Exceptional problem-solving and customer service skills.
  • Ability to work in a fast-paced and goal-oriented environment.

Apply