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Wfm Manager Jobs in Ohio (NOW HIRING)

Lead Baker - Full Time

Columbus, OH · On-site

$16.50 - $30.20/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Ability to follow directions and procedures; effective time management and organization skills.

Butcher

Cincinnati, OH

$16.50 - $30.20/hr

Checks product to make sure it meets WFM quality standards. * Maintains sampling program ... Ability to follow directions and procedures; effective time management and organization skills.

Prep Cook

Mason, OH · On-site

$16.50 - $30.20/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Ability to follow directions and procedures; effective time management and organization skills.

Prep Cook

Columbus, OH · On-site

$16 - $25.40/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Ability to follow directions and procedures; effective time management and organization skills.

Showing results 21-40

Wfm Manager information

See Ohio salary details

$21.9K

$58.3K

$97.4K

How much do wfm manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for wfm manager in Ohio is $58,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $65,600.00 per year, depending on experience, location, and employer.

What is a WFM manager?

Workforce Management (WFM) Managers are professionals responsible for overseeing staff scheduling, forecasting workload, and optimizing resource allocation within an organization. They use data analysis and specialized software to ensure that the right number of employees are available to meet business needs, particularly in customer service environments like call centers. WFM Managers play a key role in improving efficiency, reducing costs, and maintaining high service levels by balancing staffing with demand. Their responsibilities often include real-time monitoring, capacity planning, and reporting on workforce metrics.

What skills and qualifications are needed to thrive as a WFM manager?

To thrive as a WFM Manager, you need strong analytical skills, expertise in forecasting, scheduling, and capacity planning, typically supported by a degree in business, statistics, or a related field. Proficiency with WFM software like NICE, Verint, or Genesys, and certifications in workforce management tools or methodologies, are highly valued. Exceptional communication, leadership, and problem-solving abilities help you effectively lead teams and collaborate across departments. These skills and qualities are crucial to ensure optimal staffing, efficient operations, and high customer satisfaction in dynamic environments.

What are common challenges faced by a WFM manager and how can they be addressed?

One of the most common challenges for a WFM (Workforce Management) Manager is accurately forecasting staffing needs to balance operational efficiency with service quality. Fluctuating call volumes, unexpected absences, and changing business priorities can complicate scheduling. Successful WFM Managers proactively use historical data, real-time analytics, and close collaboration with operations teams to adjust plans quickly. Regular communication with both agents and leadership helps identify pain points early and implement effective solutions.

What is the difference between Wfm Manager vs Workforce Analyst?

AspectWfm ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Certified Workforce Planning Professional (CWPP) are commonUsually holds a bachelor’s degree in analytics, business, or related field; may also pursue certifications in data analysis or workforce planning
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service operationsAnalyzes data, develops reports, and provides insights to optimize workforce performance
Employer & Industry UsageFound in call centers, retail, healthcare, and other industries with large workforce management needsCommon in similar industries, focusing on data analysis to support workforce decisions

The Wfm Manager oversees the entire workforce management process, including team leadership and strategic planning, while the Workforce Analyst focuses on data analysis and reporting to inform staffing decisions. Both roles are essential in optimizing workforce efficiency but differ in scope and responsibilities.

Is a Wfm Manager a good career?

A WFM (Workforce Management) Manager is a valuable role responsible for optimizing staffing, scheduling, and resource allocation within organizations. It often requires skills in data analysis, forecasting, and use of workforce management tools, and can offer opportunities for advancement in operations and leadership. The career can be stable and rewarding for those interested in operational efficiency and team management.

Is a Wfm Manager a stressful job?

A Wfm (Workforce Management) Manager often faces stress due to managing staffing levels, meeting performance targets, and handling operational challenges. The role requires strong organizational skills and the ability to adapt to changing business needs, which can contribute to a high-pressure environment.

What are the most commonly searched types of Wfm jobs in Ohio?

The most popular types of Wfm jobs in Ohio are:

What are popular job titles related to Wfm Manager jobs in Ohio?

For Wfm Manager jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Wfm Manager jobs?

Cities in Ohio with the most Wfm Manager job openings:

Infographic showing various Wfm Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,326 per year, or $28 per hour.

Prepared Foods Production Team Member (Deli / Culinary Prep) - Part Time

Whole Foods Market

Columbus, OH • On-site

Part-time

Medical, PTO

Re-posted 2 days ago


Whole Foods Market rating

7.6

Company rating: 7.6 out of 10

Whole Foods Market

Based on 1,479 frontline employees who took The Breakroom Quiz

6.1

Company rating compared to similar companies: 6.1 out of 10

Grocery stores average

Based on 50,651 frontline employees who took The Breakroom Quiz

The best things about working at Whole Foods Market

  • 98%

    98% say they get paid time off

    say they get paid time off

  • 88%

    88% say their health insurance is affordable

    say their health insurance is affordable

  • 88%

    88% say they have respectful managers

    say they have respectful managers

Featured by Whole Foods Market, based on 1479 Breakroom Quiz responses from their frontline employees


Job description

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

Performs all functions related to preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Responsibilities
  • Assists with production for all Prepared Foods venues.
  • Ensures all prepared foods are properly labeled, dates, initialed, covered, and rotated.
  • Ensures product meets WFM guidelines for quality and preparation.
  • Documents waste and spoilage using appropriate forms.
  • Ensures product production is performed using correct measuring devices and all recipes are followed.
  • Helps customers understand the difference between WFM products and products at conventional stores.
  • Ensures that walk-ins and freezers are kept clean and well-organized.
  • Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
  • Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.
Knowledge, Skills, & Abilities
  • Thorough product knowledge.
  • Ability to make an adequate number of recipes per shift based on batch size.
  • Capable of accessing information about market conditions and communicating it to customers.
  • Understands spoilage and supply waste and how it affects department profits.
  • Working knowledge and application of all merchandising expectations within the department.
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with WFM quality goals.
Desired Work Experiences
  • No prior retail experience required.
Physical Requirements / Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

The wage range for this position is $16.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.
New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Working at Whole Foods Market

Perks for frontline workers

From Whole Foods Market, via Breakroom

  • 20% employee discount

  • Paid time off

  • Flexible scheduling

  • Health insurance with dental & vision

  • Growth opportunities

What to expect from working at Whole Foods Market

From Whole Foods Market

About Whole Foods Market, in their own words

From Whole Foods Market

At Whole Foods Market, we understand that the heart and soul of our organization lies in the remarkable people who make up our team. We're more than a grocer; we're a community of diverse, talented individuals coming together to make a positive impact on the world through food.

Company values

From Whole Foods Market

Our purpose is to nourish people and the planet. We’re a purpose-driven company that aims to set the standards of excellence for food retailers. Quality is a state of mind at Whole Foods Market.

Core Values: (1) We sell the highest quality natural and organic foods (2) We satisfy and delight our customers (3) We promote team member growth and happiness (4) We practice win-win partnerships with our suppliers (5) We create profits and prosperity (6) We care about our community and the environment


What Whole Foods Market employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Whole Foods Market logo

About Whole Foods Market

Sourced by ZipRecruiter

Whole Foods Market, Inc., a subsidiary of Amazon, is an American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.A USDA Certified Organic grocer in the United States, the chain is popularly known for its organic selections. Whole Foods has 500 stores in North America and seven in the United Kingdom As of March 4, 2019.

Industry

Food and beverage stores and retail

Company size

10,000+ Employees

Headquarters location

Austin, TX, US