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Wfm Manager Jobs in Ohio (NOW HIRING)

Whole Foods Market

Butcher - Full Time

Dayton, OH · On-site

Checks product to make sure it meets WFM quality standards. * Maintains sampling program ... Ability to follow directions and procedures; effective time management and organization skills.

New

Whole Foods Market

Butcher - Full Time

Dayton, OH

$16.50 - $30.20/hr

Checks product to make sure it meets WFM quality standards. * Maintains sampling program ... Ability to follow directions and procedures; effective time management and organization skills.

New

Whole Foods Market

Butcher - Full Time

Cincinnati, OH · On-site

$16.50 - $30.20/hr

Checks product to make sure it meets WFM quality standards. * Maintains sampling program ... Ability to follow directions and procedures; effective time management and organization skills.

New

Whole Foods Market

Department Manager

Columbus, OH · On-site

$23.60 - $42.50/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Manages ordering and inventory to achieve targeted contribution to profit margin. * Establishes and ...

Whole Foods Market

Department Manager

Columbus, OH · On-site

$16.50 - $30.20/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Strong demonstrated organizational and time management skills. * Excellent interpersonal ...

Whole Foods Market

Department Manager

Columbus, OH · On-site

$20.05 - $35/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Assists team leader with ordering and inventory management. * Works with Team Leader to resolve ...

Whole Foods Market

Lead Baker - Full Time

Columbus, OH · On-site

$12.25 - $16/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Ability to follow directions and procedures; effective time management and organization skills.

Whole Foods Market

Lead Baker - Full Time

Columbus, OH · On-site

$16.50 - $30.20/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Ability to follow directions and procedures; effective time management and organization skills.

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All JobsWfm JobsWfm Manager JobsWfm Manager Jobs in Ohio

Wfm Manager information

See Ohio salary details

$21.9K

$58.3K

$97.4K

How much do wfm manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for wfm manager in Ohio is $58,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $65,600.00 per year, depending on experience, location, and employer.

What is a WFM manager?

Workforce Management (WFM) Managers are professionals responsible for overseeing staff scheduling, forecasting workload, and optimizing resource allocation within an organization. They use data analysis and specialized software to ensure that the right number of employees are available to meet business needs, particularly in customer service environments like call centers. WFM Managers play a key role in improving efficiency, reducing costs, and maintaining high service levels by balancing staffing with demand. Their responsibilities often include real-time monitoring, capacity planning, and reporting on workforce metrics.

What skills and qualifications are needed to thrive as a WFM manager?

To thrive as a WFM Manager, you need strong analytical skills, expertise in forecasting, scheduling, and capacity planning, typically supported by a degree in business, statistics, or a related field. Proficiency with WFM software like NICE, Verint, or Genesys, and certifications in workforce management tools or methodologies, are highly valued. Exceptional communication, leadership, and problem-solving abilities help you effectively lead teams and collaborate across departments. These skills and qualities are crucial to ensure optimal staffing, efficient operations, and high customer satisfaction in dynamic environments.

What are common challenges faced by a WFM manager and how can they be addressed?

One of the most common challenges for a WFM (Workforce Management) Manager is accurately forecasting staffing needs to balance operational efficiency with service quality. Fluctuating call volumes, unexpected absences, and changing business priorities can complicate scheduling. Successful WFM Managers proactively use historical data, real-time analytics, and close collaboration with operations teams to adjust plans quickly. Regular communication with both agents and leadership helps identify pain points early and implement effective solutions.

What is the difference between Wfm Manager vs Workforce Analyst?

AspectWfm ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Certified Workforce Planning Professional (CWPP) are commonUsually holds a bachelor’s degree in analytics, business, or related field; may also pursue certifications in data analysis or workforce planning
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service operationsAnalyzes data, develops reports, and provides insights to optimize workforce performance
Employer & Industry UsageFound in call centers, retail, healthcare, and other industries with large workforce management needsCommon in similar industries, focusing on data analysis to support workforce decisions

The Wfm Manager oversees the entire workforce management process, including team leadership and strategic planning, while the Workforce Analyst focuses on data analysis and reporting to inform staffing decisions. Both roles are essential in optimizing workforce efficiency but differ in scope and responsibilities.

Is a Wfm Manager a good career?

A WFM (Workforce Management) Manager is a valuable role responsible for optimizing staffing, scheduling, and resource allocation within organizations. It often requires skills in data analysis, forecasting, and use of workforce management tools, and can offer opportunities for advancement in operations and leadership. The career can be stable and rewarding for those interested in operational efficiency and team management.

Is a Wfm Manager a stressful job?

A Wfm (Workforce Management) Manager often faces stress due to managing staffing levels, meeting performance targets, and handling operational challenges. The role requires strong organizational skills and the ability to adapt to changing business needs, which can contribute to a high-pressure environment.

What are the most commonly searched types of Wfm jobs in Ohio?

The most popular types of Wfm jobs in Ohio are:

What are popular job titles related to Wfm Manager jobs in Ohio?

For Wfm Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Wfm Manager jobs in Ohio look for?

The top searched job categories for Wfm Manager jobs in Ohio are:

What cities in Ohio are hiring for Wfm Manager jobs?

Cities in Ohio with the most Wfm Manager job openings:

Wfm Manager jobs near you
Infographic showing various Wfm Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,326 per year, or $28 per hour.

UKG Pro WFM Techno-Functional Consultant

3B Staffing LLC

Bay Village, OH • On-site

Full-time

Posted 24 days ago

Job description

Hello

Greetings!!!

This is Sakshi from Jconnect INC. Below is the requirement with my client. Please let me know if you are available for this role.

Title: UKG Pro WFM Techno-Functional Consultant

Location: Cleveland, OH

Duration: Fulltime

JOB DESCRIPTION:

Must Have Technical/Functional Skills:

  • 3-10 years of hands-on experience as a Kronos Consultant with a strong focus on UKG Pro Workforce Management (Kronos Dimensions).
  • Experience in configuring Kronos for Timekeeping, Scheduling, Accruals, Attendance, Activities, and Attestation.
  • Experience in setting up Kronos Clock Terminals and troubleshooting.
  • Excellent written and verbal communication skills and can handle client interaction.
  • Demonstrated ability to diagnose, troubleshoot, and resolve technical issues related to Kronos and integration components.
  • Maintain Business Structure setup and troubleshoot Intouch Devices.
  • Proficient in setting up Manager Access requests.
  • Knowledgeable in reviewing, creating, and modifying Employee Groups, Labor Category Profiles, Labor Category Entry lists, and Organizational Sets.
  • Knowledgeable in configuring new person records and understanding the concept of Function Access Profiles.
  • Monitor daily, weekly, and biweekly interface jobs to ensure timely imports and accuracy of data inputs.
  • Perform troubleshooting activities using hyper-find queries, genies, and reports. Monitor the Transaction Assistant daily and resolve any issues.
  • Provide training and documentation to end-users as needed.

Good to have skills:

  • Boomi certification or UKG-specific certifications.
  • Experience in SQL Programming Knowledge
  • Experience in Agile Methodology

Roles & Responsibilities

  • Perform hands-on technical design, IRD/IDD preparation, prototyping, proof-of-concepts, and development tasks for Kronos/UKG implementation projects.
  • Ensure solutions are scalable and meet overall business requirements; identify and document technical gaps.
  • Conduct code reviews with Technical Leads to ensure developed code meets customer business requirements.
  • Coordinate with onshore/offshore teams, manage personal task assignments, and take ownership of assigned deliverables. Track tasks, deliverables, risks, and issues, and report to management as needed.
  • Monitor and drive issues to resolution.
  • Participate in validation/testing and release activities as needed.
  • Document design and code consistently throughout the design/development process. Prepare and deliver demonstrations/presentations to client audiences and professional peers.

Looking forward for your response..

Thanks and Regards,

Sakshi Tripathi

Jconnect Infotech Inc.

168 Barclay Center Ste. 347,

Cherry Hill, NJ 08034

Email: sakshi@jconnectinc.com

LinkedIn ID: https://www.linkedin.com/in/sakshitripathi292000/

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