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Western Mutual Insurance Jobs (NOW HIRING)

Western Mutual Insurance Group

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Homeowners Insurance Underwriter

Scottsdale, AZ · On-site

$70K - $90K/yr

Company Description The Western Mutual Insurance Group has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. We are rated A ...

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How much do western mutual insurance jobs pay per hour?

As of May 29, 2026, the average hourly pay for western mutual insurance in the United States is $27.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Agent at Western Mutual Insurance, and why are they important?

To thrive as an Insurance Agent at Western Mutual Insurance, you need a solid understanding of insurance products, sales principles, and state licensing requirements. Familiarity with customer relationship management (CRM) software, quoting systems, and underwriting tools is typically expected. Excellent interpersonal skills, active listening, and problem-solving abilities help build trust and rapport with clients. These skills and qualifications are crucial for effectively meeting client needs, ensuring regulatory compliance, and achieving sales goals in a competitive industry.

What are some common challenges faced by claims adjusters at Western Mutual Insurance, and how can new hires prepare for them?

Claims adjusters at Western Mutual Insurance often navigate complex cases that require balancing customer satisfaction with company policies. A common challenge is efficiently managing a high volume of claims while maintaining accuracy and empathy. New hires can prepare by familiarizing themselves with the company's claim processes, developing strong organizational skills, and staying up to date on state insurance regulations. Building effective communication skills is also essential, as adjusters frequently collaborate with policyholders, agents, and legal teams.

What is Western Mutual Insurance and what services do they provide?

Western Mutual Insurance is a company that specializes in providing homeowners insurance, along with other property and casualty coverage, primarily in the Western United States. They are known for offering policies that protect homes, condos, and rental properties against risks such as fire, theft, and liability. The company emphasizes personalized customer service and competitive rates, often serving low-risk customers. In addition to homeowners insurance, Western Mutual Insurance may also offer earthquake and flood coverage as optional add-ons. Their focus is on providing comprehensive protection and peace of mind to property owners.

What is the difference between Western Mutual Insurance vs Insurance Agent?

AspectWestern Mutual InsuranceInsurance Agent
CredentialsLicensing required in specific statesLicensing required in specific states
Work EnvironmentOffice-based, regional officesOffice, remote, or client visits
Industry UsageInsurance provider offering policiesSales and service of insurance policies
Job FocusPolicy underwriting, claims, customer serviceSales, client consultation, policy explanation

Western Mutual Insurance and Insurance Agent roles share licensing requirements and industry context. Western Mutual Insurance primarily focuses on policy underwriting and claims within its organization, while Insurance Agents concentrate on sales and client interactions. Both roles are essential in the insurance industry but differ in daily responsibilities and focus areas.

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Western Mutual Insurance jobs near you
Account Manager - Affinity Partnerships

Account Manager - Affinity Partnerships

Western Mutual Insurance Group

Scottsdale, AZ • On-site

$60K - $90K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago

Job description

Western Mutual Insurance Group is seeking an Account Manager to support and grow our Affinity distribution channel through the EZAffinity platform. This role will focus on building relationships with mortgage and real estate professionals, improving partner engagement and production, and helping establish scalable workflows and operational processes to support long-term channel growth.

This is a hybrid role that combines account management, business development, CRM coordination, and operational support. The ideal candidate is comfortable managing relationships while also helping improve the systems and processes that support partner onboarding, communication, engagement, and production.

The position will initially focus heavily on strengthening the operational foundation of the Affinity program, including CRM workflow management, partner engagement processes, follow-up structure, and coordination between internal systems. As the channel continues to grow, the role is expected to expand further into partner development, production growth initiatives, process leadership, and broader operational responsibility within the Affinity channel. This position offers long-term growth potential for candidates interested in helping build and scale a developing distribution channel.

Responsibilities include:

  • Identifying, procuring and managing relationships with mortgage professionals, real estate professionals, and other affinity partners using the company CRM (Freshworks)
  • Monitoring partner activity, engagement, and production trends to help identify growth opportunities and retention risks
  • Assisting with onboarding, activation, and ongoing engagement of new and existing partners
  • Helping build and maintain workflows within Freshworks CRM to improve follow-up, communication, and partner lifecycle management
  • Supporting CRM and reporting initiatives, including manual or interim processes needed to bridge gaps between systems
  • Participating in networking events, partner meetings, and in-market visits throughout Arizona and periodically in Nevada, Utah, Texas and California
  • Assisting with policies and transactions requiring underwriting review and communicating updates to partners throughout the process
  • selling homeowners insurance policies to homeowners through relationships with our lending partners. This person will also respond to customers contacting us for quotes both by phone and on line and explaining and reviewing coverages
  • Coordinating with internal departments including Direct Sales, Underwriting, and IT/Development to improve partner experience and operational efficiency
  • Helping establish scalable processes and structure to support future growth of the Affinity channel

The ideal candidate is organized, process-oriented, comfortable working with technology and CRM systems, and capable of balancing relationship procurement and management with operational responsibilities in a fast-moving environment.

 

Qualifications:

  • 3+ years of experience in account & relationship management and B2B sales
  • Experience working with CRM platforms such as Freshworks, Salesforce, HubSpot, or similar systems
  • Experience in insurance, mortgage, real estate, affinity marketing, or partner-based sales environments is preferred
  • Strong communication, organization, and follow-up skills
  • Ability to manage multiple priorities and adapt in an evolving environment
  • Comfortable working with operational processes, reporting, and workflow coordination
  • Property & Casualty license is preferred but not required
  • Clean driving record required
  • Bilingual is a plus

This position is based in Arizona with a hybrid work environment and some travel required for partner meetings, training, and networking events.

Compensation & Benefits

  • Base salary range of $60,000 – $90,000, depending on experience
  • Eligibility for a performance-based bonus program tied to business objectives, partner growth, engagement, and production metrics
  • Performance goals and bonus structure may evolve over time based on business priorities and the growth stage of the Affinity channel

Western Mutual offers a competitive benefits package including medical, dental, life insurance, paid sick and vacation, holiday pay, 401(k), and profit sharing.

Please submit your resume and salary requirements for consideration.

Please see our Privacy Notice For Job Applicants here:https://www.westernmutual.com/careers/privacynoticeforjobapplicants

Company Description

The Western Mutual Insurance Group has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. We are rated A (Excellent) ) by A.M. Best Company and have been named among the Top 50 Property Casualty Insurers in the country by Ward’s.
Our constant endeavor in employee relations is to maintain a well-trained, enthusiastic and efficient group of employees who work together to make our business successful, thus enhancing the career goals of every employee.
Please see our Privacy Notice For Job Applicants here:
https://www.westernmutual.com/careers/privacynoticeforjobapplicants