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Western Mutual Insurance Jobs (NOW HIRING)

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Property Claim Supervisor

San Antonio, TX · On-site

$100K - $130K/yr

The Western Mutual Insurance Group has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. We are rated A (Excellent) by A.M. Best ...

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Company Description The Western Mutual Insurance Group has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. We are rated A ...

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About Us Since 1942, Western Mutual Insurance has been a trusted provider of homeowners insurance across the western United States. We have earned a strong reputation for long-term stability ...

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Western Mutual Insurance information

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How much do western mutual insurance jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for western mutual insurance in the United States is $27.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.33 per hour, depending on experience, location, and employer.

What are some common challenges faced by claims adjusters at Western Mutual Insurance, and how can new hires prepare for them?

Claims adjusters at Western Mutual Insurance often navigate complex cases that require balancing customer satisfaction with company policies. A common challenge is efficiently managing a high volume of claims while maintaining accuracy and empathy. New hires can prepare by familiarizing themselves with the company's claim processes, developing strong organizational skills, and staying up to date on state insurance regulations. Building effective communication skills is also essential, as adjusters frequently collaborate with policyholders, agents, and legal teams.

What are the key skills and qualifications needed to thrive as an insurance agent at Western Mutual Insurance?

To thrive as an Insurance Agent at Western Mutual Insurance, you need a solid understanding of insurance products, sales principles, and state licensing requirements. Familiarity with customer relationship management (CRM) software, quoting systems, and underwriting tools is typically expected. Excellent interpersonal skills, active listening, and problem-solving abilities help build trust and rapport with clients. These skills and qualifications are crucial for effectively meeting client needs, ensuring regulatory compliance, and achieving sales goals in a competitive industry.

What is the difference between Western Mutual Insurance vs Insurance Agent?

AspectWestern Mutual InsuranceInsurance Agent
CredentialsLicensing required in specific statesLicensing required in specific states
Work EnvironmentOffice-based, regional officesOffice, remote, or client visits
Industry UsageInsurance provider offering policiesSales and service of insurance policies
Job FocusPolicy underwriting, claims, customer serviceSales, client consultation, policy explanation

Western Mutual Insurance and Insurance Agent roles share licensing requirements and industry context. Western Mutual Insurance primarily focuses on policy underwriting and claims within its organization, while Insurance Agents concentrate on sales and client interactions. Both roles are essential in the insurance industry but differ in daily responsibilities and focus areas.

What is Western Mutual Insurance?

Western Mutual Insurance is a company that specializes in providing homeowners insurance, along with other property and casualty coverage, primarily in the Western United States. They are known for offering policies that protect homes, condos, and rental properties against risks such as fire, theft, and liability. The company emphasizes personalized customer service and competitive rates, often serving low-risk customers. In addition to homeowners insurance, Western Mutual Insurance may also offer earthquake and flood coverage as optional add-ons. Their focus is on providing comprehensive protection and peace of mind to property owners.
More about Western Mutual Insurance jobs
What cities are hiring for Western Mutual Insurance jobs? Cities with the most Western Mutual Insurance job openings:
What are the most commonly searched types of Western Mutual Insurance jobs? The most popular types of Western Mutual Insurance jobs are:
What states have the most Western Mutual Insurance jobs? States with the most job openings for Western Mutual Insurance jobs include:
Infographic showing various Western Mutual Insurance job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $57,583 per year, or $27.7 per hour.

Property Claim Supervisor

Western Mutual Insurance Group

San Antonio, TX • On-site

$100K - $130K/yr

Full-time

Medical, Dental, Life, PTO

Re-posted 4 days ago

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Job description

The Western Mutual Insurance Group has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. We are rated A (Excellent) by A.M. Best Company and have been named among the Top 50 Property Casualty Insurers in the country by Ward’s.

Our constant endeavor in employee relations is to maintain a well-trained, enthusiastic, and efficient group of employees who work together to make our business successful, thus enhancing the career goals of every employee.

We have an immediate opening for an experienced Property Claim Supervisor.

Candidate must have excellent leadership and supervisorial skills with the ability to guide and develop a team of adjusters. The candidate must possess excellent writing skills. Must understand and comply with company claim handling procedures as well as applicable department of insurance regulations; and must ensure that direct reports do the same. Will be responsible for effectively handling escalated problem files. The candidate should be able to oversee the triage of all water damage claims to determine which claims need an immediate response to mitigate the company’s exposure. Candidate should be able to review adjuster and vendor estimates and make corrections where appropriate.

Candidate must have a minimum of 5 years’ experience adjusting property insurance claims and experience with automated claim systems and a minimum of 3 years of supervisorial experience.

Experience with the Xactimate estimating program is preferred.

Experience handling first party litigated claims.

A bachelor’s degree is preferred.

They will be required to work in the San Antonio office.

Bilingual - English/Spanish speaking is preferred but not required.

We offer a competitive salary and a full benefits package including, 401k Plan, Profit Sharing Plan and Bonus Plan.

Please see our Privacy Notice For Job Applicants here:https://www.westernmutual.com/careers/privacynoticeforjobapplicants

Company Description

The Western Mutual Insurance Group has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. We are rated A (Excellent) ) by A.M. Best Company and have been named among the Top 50 Property Casualty Insurers in the country by Ward’s.
Our constant endeavor in employee relations is to maintain a well-trained, enthusiastic and efficient group of employees who work together to make our business successful, thus enhancing the career goals of every employee.

Please see our Privacy Notice For Job Applicants here:
https://www.westernmutual.com/careers/privacynoticeforjobapplicants