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Weekend Technical Support Engineer Jobs in Pennsylvania

Ceeva

Technical Support Specialist

Pittsburgh, PA · On-site

$45K - $55K/yr

Provide technical support for customers - phone, remote and on-site * Troubleshoot & resolve ... parties, co-engineers, and management to consistently ensure projects & service requests are ...

CEEVA

Technical Support Specialist

Pittsburgh, PA · On-site

Technical Support Specialist Duties & Responsibilities: Provide technical support for customers ... parties, co-engineers, and management to consistently ensure projects & service requests are ...

Ceeva

Technical Support Specialist

Pittsburgh, PA · On-site

$45K - $55K/yr

Provide technical support for customers - phone, remote and on-site * Troubleshoot & resolve ... parties, co-engineers, and management to consistently ensure projects & service requests are ...

NEP Group

IP Support Engineer

Pittsburgh, PA · On-site

Essential Duties/Responsibilities: • Provide 24/7 technical support for NEP mobile units, studios ... shift work, including weekends, as required within the team to ensure operational support ...

Ceeva

Technical Support Specialist

Pittsburgh, PA · Hybrid

$45K - $55K/yr

Provide technical support for customers - phone, remote and on-site * Troubleshoot & resolve ... parties, co-engineers, and management to consistently ensure projects & service requests are ...

ibex

Technical Support Representative

Pittsburgh, PA · Remote

Grow your career with ibex as a Remote Technical Support Specialist! Internet, WiFi, TV & Phone Connectivity (Work From Home) ibex is seeking experienced, technically skilled professionals who can ...

NEP Group Inc.

IP Support Engineer

Pittsburgh, PA

Essential Duties/Responsibilities: • Provide 24/7 technical support for NEP mobile units, studios ... shift work, including weekends, as required within the team to ensure operational support ...

ibex

Technical Support Representative

Pittsburgh, PA · Remote

Overview Grow your career with ibex as a Remote Technical Support Specialist! Internet, WiFi, TV & Phone Connectivity (Work From Home) ibex is seeking experienced, technically skilled professionals ...

NEP GROUP

IP Support Engineer

Pittsburgh, PA

Provide 24/7 technical support for NEP mobile units, studios, fly packs and other broadcast systems ... weekends, as required within the team to ensure operational support requirements are covered.

IBEX

Technical Support Representative

Penn Hills, PA · Remote

Overview Grow your career with ibex as a Remote Technical Support Specialist! Internet, WiFi, TV & Phone Connectivity (Work From Home) ibex is seeking experienced, technically skilled professionals ...

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Weekend Technical Support Engineer information

What are the key skills and qualifications needed to thrive as a Weekend Technical Support Engineer, and why are they important?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.

What are some common challenges faced by Weekend Technical Support Engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What are Weekend Technical Support Engineers?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

What are the most commonly searched types of Technical Support Engineer jobs in Pennsylvania? The most popular types of Technical Support Engineer jobs in Pennsylvania are:
What are popular job titles related to Weekend Technical Support Engineer jobs in Pennsylvania? For Weekend Technical Support Engineer jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Weekend Technical Support Engineer jobs in Pennsylvania look for? The top searched job categories for Weekend Technical Support Engineer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Weekend Technical Support Engineer jobs? Cities in Pennsylvania with the most Weekend Technical Support Engineer job openings:
Weekend Technical Support Engineer jobs near you
Technical Support Analyst

Technical Support Analyst

Spang & Company

Pittsburgh, PA • On-site

Full-time

Retirement

Posted 6 days ago

Job description

Spang & Company has an opening for a Technical Support Analyst at its corporate office in Pittsburgh, PA. This position will act as the primary point of contact for end-user IT support, delivering crucial hardware and software assistance to PC users. Responsibilities include managing administrative tasks related to PC and network support, as well as collaborating closely with other IT team members. Problem-solving may require using diagnostic and help request tracking tools, along with providing in-person, hands-on assistance directly at the user's workstation.
Spang & Company is a diversified manufacturing company. Through the work of three unique product lines, we design, produce, and supply precision soft magnetic components and materials to the electronics industry and custom-engineered solutions to the power industry.
Major responsibilities will include assisting PC users with everyday technical issues, investigating and reporting hardware and software problems, and tracking support requests through a help desk ticketing system. This role supports various client platforms, including Windows workstations, voice and data networks, and mobile or remote access solutions. Additional responsibilities include installing and upgrading PC software, configuring and deploying new hardware and software, developing and maintaining procedures for consistent end-user support, and participating in an after-hours on-call rotation. The position requires travel to domestic locations up to 10%.
An associate's degree in Technology, Business, or Computer Science, or equivalent experience, is required. Experience in a technical position with responsibilities for the support of Windows workstations, basic office software applications, and voice and data networks is preferred. Experience gained through internships is acceptable.
Spang provides a full benefits package with one of the best 401(k) matching plans in the business, competitive salaries, and much more. To learn more about growing your career at Spang & Company, please visit our website at www.spang.com.
Apply with your resume in the following application.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About Spang & Company

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

201 - 500 Employees

Headquarters location

Pittsburgh, PA, US

Year founded

1894

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