ZipRecruiter

Log In

1

Weekend Technical Support Engineer Jobs in Pennsylvania

FreedomPay

Manager, Technical Support

Philadelphia, PA · On-site

The Manager, Technical Support is responsible for leading and developing FreedomPay's Technical ... Partner with Product, Engineering, Operations, and Customer Success teams to address recurring ...

NEP Group

IP Support Engineer

Pittsburgh, PA · On-site

Essential Duties/Responsibilities: • Provide 24/7 technical support for NEP mobile units, studios ... shift work, including weekends, as required within the team to ensure operational support ...

NEP GROUP

IP Support Engineer

Pittsburgh, PA · On-site

Provide 24/7 technical support for NEP mobile units, studios, fly packs and other broadcast systems ... weekends, as required within the team to ensure operational support requirements are covered.

NEP Group Inc.

IP Support Engineer

Pittsburgh, PA · On-site

Provide 24/7 technical support for NEP mobile units, studios, fly packs and other broadcast systems ... Ability to work shift work, including weekends, as required within the team to ensure operational ...

Brooksource

Technical Support Technician

Morrisville, PA · On-site

$20 - $27/hr

Technical Support Technician Fairless Hills, PA On-Site Role $20-$25/hr (DOE) ABOUT THE ROLE Our ... The schedule consists of four 10-hour shifts (4x10), 7:00 AM - 5:30 PM, with weekend coverage ...

Alstom

APM Fleet Support Engineer

Pittsburgh, PA · On-site

Providing technical support for troubleshooting and upgrades of designated subsystems * Collaborating with wayside and infrastructure engineers to ensure integrated solutions * Supporting site teams ...

Alstom

APM Fleet Support Engineer

Pittsburgh, PA · On-site

Providing technical support for troubleshooting and upgrades of designated subsystems * Collaborating with wayside and infrastructure engineers to ensure integrated solutions * Supporting site teams ...

Alstom

APM Fleet Support Engineer

Pittsburgh, PA

Providing technical support for troubleshooting and upgrades of designated subsystems * Collaborating with wayside and infrastructure engineers to ensure integrated solutions * Supporting site teams ...

previous page

Showing results 41-60

All JobsTechnical Support Engineer JobsWeekend Technical Support Engineer JobsWeekend Technical Support Engineer Jobs in Pennsylvania

Weekend Technical Support Engineer information

What are some common challenges faced by weekend technical support engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

What is a weekend technical support engineer?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What are the key skills and qualifications needed to thrive as a weekend technical support engineer?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.

What are the most commonly searched types of Technical Support Engineer jobs in Pennsylvania?

The most popular types of Technical Support Engineer jobs in Pennsylvania are:

What are popular job titles related to Weekend Technical Support Engineer jobs in Pennsylvania?

For Weekend Technical Support Engineer jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Weekend Technical Support Engineer jobs in Pennsylvania look for?

The top searched job categories for Weekend Technical Support Engineer jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Weekend Technical Support Engineer jobs?

Cities in Pennsylvania with the most Weekend Technical Support Engineer job openings:

Weekend Technical Support Engineer jobs near you

IT Support Engineer - 26-10065

Compu-Vision - IT

Lancaster, PA • Hybrid

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

IT Support Engineer

Location: Harrisburg, Pennsylvania
Duration: 9 Months
Work Arrangement: Onsite

Job Summary

We are seeking a skilled IT Support Engineer to provide enterprise-level technical support for end-user computing devices, collaboration tools, and Microsoft technologies. The ideal candidate will have extensive experience supporting Windows environments, Office 365, Microsoft Teams, mobile devices, endpoint management, and enterprise device administration using SCCM, Intune, and Active Directory.

This role will support laptops, desktops, tablets, smartphones, and collaboration technologies while ensuring endpoint security, software deployment, system maintenance, and exceptional customer service.

Key Responsibilities
  • Provide Tier 2/3 technical support for enterprise end-user devices.
  • Support Windows desktops, laptops, tablets, and mobile devices.
  • Troubleshoot hardware, software, operating system, and application issues.
  • Configure, deploy, maintain, and support Windows, iOS, and Android devices.
  • Create and maintain PowerShell scripts for automation, reporting, and system administration.
  • Support Microsoft Teams collaboration, meetings, video conferencing, and conference room technologies.
  • Install, configure, and troubleshoot Microsoft Office 365 applications.
  • Manage endpoint devices using Microsoft Endpoint Configuration Manager (SCCM).
  • Administer Microsoft Intune for Mobile Device Management (MDM) and endpoint security.
  • Configure and manage Active Directory users, groups, organizational units, and Group Policies.
  • Deploy software updates, operating system patches, and security policies.
  • Monitor endpoint compliance and implement security controls.
  • Troubleshoot browser-related issues and enterprise web applications.
  • Support remote users and hybrid work environments.
  • Document technical procedures, troubleshooting guides, and knowledge base articles.
  • Assist with endpoint lifecycle management, including deployment, upgrades, replacements, and decommissioning.
  • Work closely with infrastructure, networking, security, and application support teams.
  • Maintain accurate incident, request, and asset documentation.
  • Participate in continuous improvement initiatives to enhance IT support processes.
Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
  • Strong experience supporting Microsoft Windows operating systems in an enterprise environment.
  • Extensive experience supporting laptops, desktops, tablets, smartphones, and mobile users.
  • Experience administering Microsoft Endpoint Configuration Manager (SCCM).
  • Experience managing devices using Microsoft Intune (MDM).
  • Strong knowledge of Active Directory, including:
    • User Management
    • Group Management
    • Group Policy Administration
  • Experience supporting Microsoft Teams collaboration and conferencing.
  • Experience supporting Microsoft Office 365 applications.
  • Strong troubleshooting skills for hardware, software, operating systems, and enterprise applications.
  • Experience supporting Windows, iOS, and Android devices.
  • Experience creating PowerShell scripts for automation and reporting.
  • Excellent documentation, communication, and customer service skills.
Preferred Qualifications
  • Experience supporting enterprise conference room technologies.
  • Experience with endpoint security and compliance management.
  • Knowledge of software deployment and patch management.
  • Experience supporting hybrid and remote work environments.
  • Familiarity with enterprise IT service management (ITSM) processes.
  • Experience with automation and scripting beyond PowerShell.
  • Microsoft certifications related to Windows, Microsoft 365, Endpoint Management, or Azure are a plus.
Technical Skills
  • Microsoft Windows
  • Windows 10/11
  • Microsoft Office 365
  • Microsoft Teams
  • SCCM (Microsoft Endpoint Configuration Manager)
  • Microsoft Intune
  • Mobile Device Management (MDM)
  • Active Directory
  • Group Policy (GPO)
  • PowerShell
  • VBScript
  • Endpoint Management
  • Software Deployment
  • Patch Management
  • Windows Administration
  • iOS Support
  • Android Support
  • Laptop Support
  • Desktop Support
  • Tablet Support
  • Mobile Device Support
  • Hardware Troubleshooting
  • Software Troubleshooting
  • Web Browser Support
  • Enterprise Device Management
  • Endpoint Security
Core Competencies
  • Technical Support
  • Desktop Support
  • Endpoint Administration
  • System Troubleshooting
  • Customer Service
  • Process Improvement
  • Automation
  • Documentation
  • Communication
  • Problem Solving
  • Collaboration
  • Time Management
  • Attention to Detail
  • Analytical Thinking
  • Continuous Learning