ZipRecruiter

Log In

1

Weekend Technical Support Engineer Jobs in Pennsylvania

Medihill

Technical Support Manager

Bensalem, PA · On-site

The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves ...

Mullen Coughlin LLC

IT Support Engineer II

Devon, PA

... highly technical professional to join the firm in the IT Support Engineer II. This is a senior ... Weekend and holiday on-call shifts are paid at additional stipend rates plus time worked for the ...

Mullen Coughlin LLC

IT Support Engineer II

Devon, PA · On-site

Mullen Coughlin is seeking a highly technical professional to join the firm in the IT Support ... Weekend and holiday on-call shifts are paid at additional stipend rates plus time worked for the ...

Caterpillar

Technical Support Representative

Philadelphia, PA · On-site

$97.53K - $146.29K/yr

... Technical Service Representative dedicated to supporting Milton Cat, H.O. Penn, and Foley Inc. in ... Knowledge and/or experience working with dealerships and dealer networks in service engineering ...

Siemens

Technical Support Specialist

Harleysville, PA · On-site

$61.55K - $105.51K/yr

Technical Support Specialist Location: Peachtree Corners, GA or Harleysville, PA or Rolling Meadows ... Bachelor's degree in electrical engineering or 1 plus years of experience in electrical power ...

Caterpillar

Technical Support Representative

Philadelphia, PA · On-site

$97.53K - $146.29K/yr

... Technical Service Representative dedicated to supporting Milton Cat, H.O. Penn, and Foley Inc. in ... Knowledge and/or experience working with dealerships and dealer networks in service engineering ...

next page

Showing results 1-20

People also search for

All JobsWeekend Technical Support Engineer JobsWeekend Technical Support Engineer Jobs in Pennsylvania

Weekend Technical Support Engineer information

What are the key skills and qualifications needed to thrive as a Weekend Technical Support Engineer, and why are they important?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.

What are some common challenges faced by Weekend Technical Support Engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What are Weekend Technical Support Engineers?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

What are the most commonly searched types of Technical Support Engineer jobs in Pennsylvania? The most popular types of Technical Support Engineer jobs in Pennsylvania are:
What are popular job titles related to Weekend Technical Support Engineer jobs in Pennsylvania? For Weekend Technical Support Engineer jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Weekend Technical Support Engineer jobs in Pennsylvania look for? The top searched job categories for Weekend Technical Support Engineer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Weekend Technical Support Engineer jobs? Cities in Pennsylvania with the most Weekend Technical Support Engineer job openings:
Weekend Technical Support Engineer jobs near you
Java Support Engineer

Java Support Engineer

Staffingine LLC

Pittsburgh, PA • On-site

Contractor

Posted 23 days ago

Job description

Job Title: Java Support Engineer
Job Location: Pittsburgh, PA
Job Type: Contract

Job Description:

  • Application Support Maintenance Provide technical support for Java based applications monitor system performance and ensure stability
  • Troubleshooting Debugging Diagnose and resolve complex production incidents bugs and performance issues
  • Technical Collaboration Work with development teams to implement fixes enhance application performance and deploy updates
  • Documentation Document support processes technical analyses and root cause resolutions
  • On Call Support Participate in 247365 rotational on call support for critical issues
  • Performance Optimization Analyze application data tune system performance and modernize refactor underperforming software
  • Required Technical Skills
  • Languages Strong Java programming skills
  • Frameworks Spring Framework Spring Boot Hibernate Struts
  • Databases Proficiency in SQL and database management
  • Tools Maven Gradle Git and monitoring logging tools eg ELK stack
  • Middleware IBM MQ Active MQ or similar messaging tools

Qualifications

  • Bachelor’s degree in computer science information technology or a related field
  • Proven experience in technical support specifically with Java applications
  • Strong problem solving communication and analytical abilities