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Weekend Software Support Engineer Jobs in West Virginia

Service Wire

Senior Software Engineer

Culloden, WV · On-site

$101K - $133K/yr

As a Senior Software Engineer you will play a pivotal role in developing, enhancing, and ... Lead and/or support initiatives to integrate the QAD ERP with various internal and external systems ...

Harris

$70K - $80K/yr

The Software Engineer will work with colleagues to deliver reliable and scalable applications that ... The role supports the delivery, ongoing maintenance, and enhancement of SmartCOP systems by working ...

LTS

Senior Agentic AI Software Engineer

Charleston, WV · On-site +1

$113K - $149K/yr

We're building an AI-native engineering platform supporting the modernization of mission-critical ... We don't simply build AI-powered software--we build software with AI. This is not another chatbot.

U.S. Army

Army Technical Engineer (12T)

Wellsburg, WV · On-site

Draw topographic maps and charts using Computer Aided Drafting systems and software. * Conduct ... Provide technical support for vertical and horizontal construction projects. * Build scale models ...

Parsons Corporation

$88K - $154K/yr

Parsons is looking for amazingly talented Software Engineers at a variety of levels to join our ... Supporting the demonstration of Parsons CUAS capabilities that you have helped to develop. What ...

Locatee AG

$124K - $167K/yr

We are looking for a Principal Software Engineer to join our dynamic and growing Engineering team ... Support FedRAMP/government cloud certification readiness by shaping technical controls ...

Coalition, Inc.

Senior Software Engineer

WV · On-site +1

$215K/yr

Mentor and support other engineers on the team through design feedback, pairing, and knowledge ... Strong experience as a Senior Software Engineer (or equivalent) working on backend or systems-level ...

Locatee Ag

$124K - $167K/yr

We are looking for a Principal Software Engineer to join our dynamic and growing Engineering team ... Support FedRAMP/government cloud certification readiness by shaping technical controls ...

Cengage Learning

Principal Software Engineer

Charleston, WV · On-site +1

$124K - $167K/yr

... support. This is a multi-functional and agile team environment. You will work jointly with other ... Enterprise Architecture, Software Engineering & Product Delivery * Experience in modernizing legacy ...

PNC Bank

Software Engineer Sr

WV · On-site +1

$111K - $139K/yr

As a Software Engineer Sr within PNC's C&IB organization, you will be based in Morgantown, WV or ... Support automated testing (unit, integration, UI automation). _____ Required Qualifications ...

KeyLogic, LLC

KeyLogic is seeking a Guidance, Navigation & Control (GN&C) Systems Software Engineer to support a dynamic program based at NASA's Katherine Johnson Independent Verification and Validation (IV&V ...

CSAA

Job Title Software Engineer II - Remote Requisition Number R7726 Software Engineer II - Remote ... to support core business functions such as quoting, sales, and servicing. EDS also enhances ...

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All JobsSoftware Support Engineer JobsWeekend Software Support Engineer JobsWeekend Software Support Engineer Jobs in West Virginia

Weekend Software Support Engineer information

What does a weekend software support engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are some common challenges faced by weekend software support engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the key skills and qualifications needed to thrive as a weekend software support engineer?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.
What are popular job titles related to Weekend Software Support Engineer jobs in West Virginia? For Weekend Software Support Engineer jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Weekend Software Support Engineer jobs in West Virginia look for? The top searched job categories for Weekend Software Support Engineer jobs in West Virginia are:
What cities in West Virginia are hiring for Weekend Software Support Engineer jobs? Cities in West Virginia with the most Weekend Software Support Engineer job openings:
Weekend Software Support Engineer jobs near you

Senior Software Engineer

Service Wire

Culloden, WV • On-site

$101K - $133K/yr

Full-time

Re-posted 17 hours ago

Service Wire rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking a Senior Software Engineer in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!
 
Position Summary:
As a Senior Software Engineer you will play a pivotal role in developing, enhancing, and maintaining our QAD ERP system. Your expertise in Progress 4GL/OpenEdge programming will be instrumental in optimizing our ERP processes, ensuring seamless integration with other systems, and contributing to the overall efficiency and effectiveness of our IT operations.
Tasks/Duties/Responsibilities:

Advanced ERP System Development

  • Develop complex Progress 4GL/OpenEdge applications, focusing on scalability and optimization for the QAD ERP environment.
  • Lead the design and implementation of new features, modules, and customizations in the ERP system to meet evolving business needs.

Database Management

  • Understand concepts and functionality around database design, tuning, and troubleshooting for Progress databases linked to the ERP system.
  • Implement robust data backup and recovery procedures, ensuring data security and compliance.

System Integration and API Development

  • Lead and/or support initiatives to integrate the QAD ERP with various internal and external systems, ensuring seamless data flow and functionality.
  • Develop, test, and maintain APIs for efficient data exchange and system integration.

Strategic Collaboration and User Support 

  • Collaborate with key stakeholders to understand department-specific requirements and translate these into technical solutions.
  • Provide mentorship and training to junior developers and end-users, enhancing overall team capability and ERP system utilization.

Continuous System Improvement and Innovation

  • Proactively identify opportunities for system enhancements, conducting research and proposing innovative solutions.
  • Stay abreast of the latest trends in Progress programming, ERP technology, and manufacturing industry best practices.
Knowledge/Skills/Abilities:
  • Bachelor's or Master's Degree in Computer Science, Information Technology, or a related field
  • Minimum of 5 years of experience in Progress 4GL/OpenEdge programming, with a strong preference for experience in a manufacturing environment
  • Deep understanding of QAD ERP systems, including EE, Adaptive, advanced modules and customization capabilities
  • Expertise in managing and optimizing Progress databases, with a focus on performance tuning and security
  • Advanced knowledge of QAD's .Net UI, Qxtend integration, and eB2.0 framework preferred
  • Proficiency in Linux/Unix environments and familiarity with cloud-based ERP solutions preferred
  • Experience with additional programming languages (e.g., Java, SQL) and modern software development methodologies (e.g., Agile, Scrum) preferred
  • Experience in a manufacturing environment preferred
  • Ability to adapt to changing priorities and deadlines
  • Strong project management skills and the ability to lead cross-functional teams.
  • Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.
Work Environment:
  • Collaborative team environment
  • Opportunities for growth and professional development
  • Variety of projects and technologies to work with
  • Fast-paced and dynamic environment with a focus on delivering high-quality software solutions tailored to enable business
  • Office-based role
  • Occasional travel to manufacturing sites for system deployment and user training
Reports To:
  • IT Supervisor, Enterprise Systems
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