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Weekend Software Support Engineer Jobs in West Virginia

HPC Software Engineer III - UPDATED

Albuquerque, NM · On-site +1

$53.75 - $72/hr

... support increasingly data-intensive science. This includes building modern, scalable data ... At NRAO, we are recruiting an experienced Software Engineer to design, implement, optimize, and ...

$124K - $167K/yr

We are looking for a Principal Software Engineer to join our dynamic and growing Engineering team ... Support FedRAMP/government cloud certification readiness by shaping technical controls ...

Senior Software Engineer

WV · On-site +1

$215K/yr

Mentor and support other engineers on the team through design feedback, pairing, and knowledge ... Strong experience as a Senior Software Engineer (or equivalent) working on backend or systems-level ...

$124K - $167K/yr

We are looking for a Principal Software Engineer to join our dynamic and growing Engineering team ... Support FedRAMP/government cloud certification readiness by shaping technical controls ...

Principal Software Engineer

Charleston, WV · On-site +1

$124K - $167K/yr

... support. This is a multi-functional and agile team environment. You will work jointly with other ... Enterprise Architecture, Software Engineering & Product Delivery * Experience in modernizing legacy ...

Software Engineer Sr

WV · On-site +1

$111K - $139K/yr

As a Software Engineer Sr within PNC's C&IB organization, you will be based in Morgantown, WV or ... Support automated testing (unit, integration, UI automation). _____ Required Qualifications ...

KeyLogic is seeking a Guidance, Navigation & Control (GN&C) Systems Software Engineer to support a dynamic program based at NASA's Katherine Johnson Independent Verification and Validation (IV&V ...

Showing results 41-60

Weekend Software Support Engineer information

What does a weekend software support engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are some common challenges faced by weekend software support engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the key skills and qualifications needed to thrive as a weekend software support engineer?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.
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HPC Software Engineer III - UPDATED

National Radio Astronomy Observatory

Socorro, NM • On-site

$54.25 - $72.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description


National Radio Astronomy Observatory
Title: HPC Software Engineer III - UPDATED
Location: 800 Bradbury Dr SE, Albuquerque, NM 87106, USA• 155 Observatory Rd, Green Bank, WV 24944, USA• 1011 Lopezville Rd, Socorro, NM 87801, USA
Requisition Number: 159
Job Family: Software Engineer
Pay Type: Salary
Required Education: CPP

Position Description:

Position Summary

The National Radio Astronomy Observatory (NRAO) is an exciting and prestigious research facility that plays a vital role in the study of the universe. NRAO operates a portfolio of world-class research facilities and, as part of its long-term strategic roadmap, is expanding the large-scale computing infrastructure needed to support increasingly data-intensive science. This includes building modern, scalable data-processing systems in partnership with leading high-performance computing (HPC) centers.

This effort involves designing and prototyping technical infrastructure and data-processing software that is significantly larger in scale and more complex than any existing NRAO systems, developed in close collaboration with a leading national HPC center.

At NRAO, we are recruiting an experienced Software Engineer to design, implement, optimize, and maintain scientific applications and data-processing software executed on large-scale high-performance computing (HPC) systems. This role will prototype, develop, benchmark, and optimize mission-critical HPC software in collaboration with our external computing partners.

The role requires demonstrated proficiency in Python and C++, experience with parallel and distributed computing frameworks, and the ability to collaborate closely with domain scientists, systems engineers, and HPC support personnel. The successful candidate will contribute to the full software lifecycle -- from requirements analysis and algorithmic design through implementation, testing, optimization, and long-term maintainability -- within a performance-critical, research-driven environment.

This position ideally will be based either in Albuquerque, NM, or Socorro, NM but could also be based at our Charlottesville, VA or Green Bank, WV locations. For well qualified candidates, a remote work arrangement may be considered.

What You Will be Doing

The primary focus of this position will be prototyping, profiling and optimized cutting edge software for RADPS within the Data Processing group. Immediate activities may include (but are not limited to):

Software Design and Development

  • Develop high-performance scientific software in C++ and Python, including numerical algorithms, data-analysis pipelines, and simulation components.
  • Implement scalable solutions leveraging modern parallel programming.
  • Build Python interfaces, bindings, and workflow tooling around high-performance C++ cores.
  • Design modular, maintainable, and testable codebases following established software engineering best practices.

Performance Engineering and Optimization

  • Profile, benchmark, and optimize HPC applications for multi-core and distributed-memory systems.
  • Improve algorithmic efficiency, memory usage, I/O patterns, and data-movement behavior to achieve target throughput and scalability.
  • Work with HPC system engineers to tune application performance for specific architectures.

Scientific Workflow and Data Pipeline Development

  • Create robust, automated workflows for large-scale simulations, experiments, or data-processing tasks.
  • Integrate software with HPC schedulers, containerization technologies, and workflow engines.
  • Implement data ingestion, transformation, and storage strategies for multi-terabyte to petabyte-scale datasets.

Work Environment

The successful candidate will join a team of professionals engaged in research and development in the fields of science, engineering, software development, and education. Work is typically performed in a research or development environment. Must be able to operate a personal computer. May occasionally work at high altitudes. Must be able to communicate effectively both verbally and in writing.

Who You Are:

  • You have a bachelor’s degree in Computer Science, Engineering, Applied Mathematics, or related field
  • While not required, you may have an advanced degree in a related field (Ph.D. preferred for research-intensive domains).
  • You have at least three or more years of experience.

Competency Summary

  • Strong proficiency in Python and modern C++.
  • Experience with parallel programming paradigms and performance-profiling tools.
  • Familiarity with Linux development environments, version control, software build systems, and automated testing frameworks.
  • Ability to communicate effectively with both technical and scientific stakeholders
  • Prior contributions to open-source scientific computing libraries encouraged preferred.
  • Demonstrated experience developing scientific or numerical software for HPC systems.
  • Experience with workflow orchestration frameworks and HPC schedulers.
  • Background in numerical methods, computational physics, signal processing, or other scientific domains relevant to the organization.
  • Experience with large-scale data management strategies and parallel I/O libraries.
  • Familiarity with container technologies and reproducible science practices.
  • Experience with software engineering principles, working within an Agile framework, and experience in the complete product lifecycle are preferred.

Additional Requirement

Observatory employees must be authorized to work in the United States.

Total Rewards:

Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees’ overall well-being and career growth.

Compensation

AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance.

For open rank positions, the starting salary/hourly rates for each level is between:

  • Position level 3 $79,000 and $120,000

Benefits

AUI’s benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI’s retirement benefit contributes an amount equal to 10 percent of a qualified participant’s base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions.

Application Instructions:

Select the “Apply Now” button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position

Equal Opportunity Employer Statement:

AUI is an equal opportunity employer. To view our complete statement, please visit https://public.nrao.edu/careers/. If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to resumes@nrao.edu. PM20


Compensation details: 60000-120000 Yearly Salary


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