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Weekend Software Support Engineer Jobs in Charleston, WV

Entrata

Technical Support Representative

Charleston, WV · Remote

$15.05 - $23.65/hr

Provide technical support and troubleshooting via telephone, ticketing systems, and chat. * Develop ... Document and report software issues, design concerns, and reliability challenges to appropriate ...

Cengage Learning

Software Engineer

Charleston, WV

As a Software Engineer, you will deliver a world-class experience for learners and instructors on ... Develop scalable, high-performance backend services and RESTful APIs to support frontend ...

AHEAD

Software Engineer

Charleston, WV · Remote

$100K - $130K/yr

AHEAD is on the hunt for a sharp, motivated Software Engineer, early in their career and ready to ... Take part in the full development life cycle: implementation, testing, debugging, and support.

Danaher

Software Engineer Internships

Charleston, WV · On-site

About Software Engineering Roles at Danaher Are you passionate about building real-world ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

Fundrise

Lead Software Engineer

Charleston, WV · Remote

$190K - $250K/yr

Proximity to our team and business partners helps support in-person collaboration when needed. We're seeking a Lead Software Engineer to manage a team within our API Engineering group. This team owns ...

HHAeXchange

Sr. Software Engineer

Charleston, WV · Remote

$125K - $165K/yr

Implement secure coding practices and support compliance with healthcare regulations, privacy requirements, and organizational security standards. * Monitor and optimize system performance ...

Service Wire

Senior Software Engineer

Culloden, WV · On-site

$101K - $133K/yr

As a Senior Software Engineer you will play a pivotal role in developing, enhancing, and ... Lead and/or support initiatives to integrate the QAD ERP with various internal and external systems ...

Service Wire

Senior Software Engineer

Culloden, WV · On-site

$101K - $133K/yr

As a Senior Software Engineer you will play a pivotal role in developing, enhancing, and ... Lead and/or support initiatives to integrate the QAD ERP with various internal and external systems ...

Service Wire

Senior Software Engineer

Culloden, WV · On-site

$101K - $133K/yr

As a Senior Software Engineer you will play a pivotal role in developing, enhancing, and ... Lead and/or support initiatives to integrate the QAD ERP with various internal and external systems ...

AHEAD

Senior Software Engineer

Charleston, WV · Remote

$160K - $200K/yr

AHEAD is on the hunt for an exceptional Senior Software Engineer to help build Hatch, our flagship ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Cority

Senior Software Engineer

Charleston, WV · Remote

$125K - $165K/yr

The Role Cority is looking for a Senior Software Engineer to join one of our product engineering ... Support Product Owners with domain expertise and help translate requirements into technical designs

Fundrise

Senior Software Engineer

Charleston, WV · Remote

$153K - $183K/yr

Proximity to our team and business partners helps support in-person collaboration when needed. We're looking for a Senior Software Engineer to help evolve our investment screening and fraud ...

Patch My PC

Software Engineer, AI

Charleston, WV · Remote

$125K - $145K/yr

Our fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 32 ... Software Engineer, AI to join our growing emerging technology team. This position combines a ...

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All JobsSoftware Support Engineer JobsWeekend Software Support Engineer JobsWeekend Software Support Engineer Jobs in Charleston, WV

Weekend Software Support Engineer information

See Charleston, WV salary details

$38.4K

$88.1K

$161.8K

How much do weekend software support engineer jobs pay per year?

As of Aug 1, 2026, the average yearly pay for weekend software support engineer in Charleston, WV is $88,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $121,500.00 per year, depending on experience, location, and employer.

What does a Weekend Software Support Engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are some common challenges faced by Weekend Software Support Engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the key skills and qualifications needed to thrive as a Weekend Software Support Engineer, and why are they important?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.
What job categories do people searching Weekend Software Support Engineer jobs in Charleston, WV look for? The top searched job categories for Weekend Software Support Engineer jobs in Charleston, WV are:
Weekend Software Support Engineer jobs near you

Senior Technical Support Engineer

Rocket Software

Charleston, WV • Remote

$89K - $120K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 17 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

A Vertica Senior Technical Support Engineer at Rocket Software delivers advanced Tier 3 Vertica support. They independently troubleshoot escalated issues, perform root-cause analysis, and serve as mentors for junior engineers.

A Vertica Senior Technical Support Engineer at Rocket Software provides advanced Tier 3 support for complex customer environments. This role involves independently troubleshooting escalated issues, performing detailed root-cause analysis, and mentoring junior engineers to drive overall team effectiveness.

The ideal candidate will have:

  • Strong Linux Expertise: Deep understanding of Linux distributions (e.g., RHEL, CentOS, Ubuntu), including file systems, memory management, and package management.
  • Database Proficiency: Advanced knowledge of SQL and data warehousing concepts.
  • Vertica Architecture Knowledge: Solid understanding of Vertica's columnar architecture, including projections, encoding, and compression techniques.
  • Advanced Troubleshooting Skills: Experience using Vertica Management Console and performance tuning tools to identify and resolve system bottlenecks.
  • Cloud & Storage Experience: Familiarity with cloud environments, particularly object storage technologies.
  • Systems & Networking Knowledge: Understanding of TCP/IP networking and containerized environments such as Kubernetes.
  • Vertica Experience: Prior hands-on experience supporting or working with Vertica is strongly preferred.

#LI-Remote

#LI-JC1

Annual salary range for this position is between $89,000.00 - $120,150.00 gross before taxes..

What Rocket Software can offer you in USA:

  • Unlimited Vacation Time as well as paid holidays and sick time
  • Health and Wellness coverage options for Rocketeers and dependents
  • Life and disability coverage
  • Fidelity 401(k) and Roth Retirement Savings with matching contributions
  • Monthly student debt benefit program
  • Tuition Reimbursement and Certificate Reimbursement Program opportunities
  • Leadership and skills training opportunities

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


At Rocket Software, we believe AI is a critical enabler of innovation and productivity. All Rocketeers are expected to actively leverage AI-powered tools and technologies, where appropriate, to enhance efficiency, improve decision-making, and deliver greater impact in their roles. Embracing continuous learning and the responsible use of AI is an essential part of how we work.


Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.


As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Rocket Software logo

About Rocket Software

Sourced by ZipRecruiter

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people--not just ones and zeroes. We're people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Waltham, MA, US

Year founded

1990

Social media

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