The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to ... support software stack. * Recommending, and when approved, implementing process and policy ...
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to ... support software stack. * Recommending, and when approved, implementing process and policy ...
Senior Cloud Support Engineer
Tysons, VA · On-site
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to ... support software stack. * Recommending, and when approved, implementing process and policy ...
Senior Cloud Support Engineer
Tysons, VA · On-site
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to ... support software stack. * Recommending, and when approved, implementing process and policy ...
Lead high-impact in-person and virtual training sessions for our hardware and software suites ... Willingness to participate in a support rotation, including occasional nights and weekends.
Quick apply
Lead high-impact in-person and virtual training sessions for our hardware and software suites ... Willingness to participate in a support rotation, including occasional nights and weekends.
Lead high-impact in-person and virtual training sessions for our hardware and software suites ... Willingness to participate in a support rotation, including occasional nights and weekends.
Lead high-impact in-person and virtual training sessions for our hardware and software suites ... Willingness to participate in a support rotation, including occasional nights and weekends.
The NOC Support Engineer is responsible for maintaining, modifying, and managing the NOC's software and monitoring infrastructure, including hardware and software applications used to monitor and ...
The NOC Support Engineer is responsible for maintaining, modifying, and managing the NOC's software and monitoring infrastructure, including hardware and software applications used to monitor and ...
... software. The Technical Support Engineer II role involves providing 1st and 2nd level support for ... and weekend coverage Qualifications : Required : • Bachelor's degree in computer science or a ...
... software. The Technical Support Engineer II role involves providing 1st and 2nd level support for ... and weekend coverage Qualifications : Required : • Bachelor's degree in computer science or a ...
This is a customer focused, technical, hardware and software-related support position with ... Take part in On-call Support and weekend coverage What You Bring * Bachelor's degree in computer ...
This is a customer focused, technical, hardware and software-related support position with ... Take part in On-call Support and weekend coverage What You Bring * Bachelor's degree in computer ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
ITS Support Engineer I
Herndon, VA · On-site
Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers ... software issues implementing successful solutions. Our Engineers guide and empower technical and ...
Support Engineer I
Springfield, VA · On-site
$75K - $82K/yr
As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Experience troubleshooting basic hardware & software issues * Experience utilizing ticketing ...
Support Engineer I
Springfield, VA · On-site
$75K - $82K/yr
As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Experience troubleshooting basic hardware & software issues * Experience utilizing ticketing ...
Support Engineer I
Springfield, VA · On-site
$75K - $82K/yr
As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Experience troubleshooting basic hardware & software issues * Experience utilizing ticketing ...
Quick apply
Support Engineer I
Springfield, VA · On-site
$75K - $82K/yr
As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Experience troubleshooting basic hardware & software issues * Experience utilizing ticketing ...
Be Seen First
Application Support Engineer
Reston, VA · On-site
$65K - $85K/yr
The Application Support Engineer is responsible for delivering high-quality software application support to customers and partners, ensuring adherence to established service standards for quality ...
Quick apply
Be Seen First
Application Support Engineer
Reston, VA · On-site
$65K - $85K/yr
The Application Support Engineer is responsible for delivering high-quality software application support to customers and partners, ensuring adherence to established service standards for quality ...
Software Engineer (Level 3/4)
$142K - $213K/yr
Support Operations ground software and associated configurations. This will involve troubleshooting ... Software Engineer Level 3 * Bachelor's degree in a STEM field (ideally Computer Science or ...
Software Engineer (Level 3/4)
$142K - $213K/yr
Support Operations ground software and associated configurations. This will involve troubleshooting ... Software Engineer Level 3 * Bachelor's degree in a STEM field (ideally Computer Science or ...
Support Engineer IV - AMZ9803600
Arlington, VA · On-site
$92K - $158K/yr
Support Engineer IV Job Location: Arlington, Virginia Job Number: AMZ9803600 Position ... building software automation and deployment systems by developing tools and automating manual ...
Support Engineer IV - AMZ9803600
Arlington, VA · On-site
$92K - $158K/yr
Support Engineer IV Job Location: Arlington, Virginia Job Number: AMZ9803600 Position ... building software automation and deployment systems by developing tools and automating manual ...
Software Engineer (Level 3/4)
Sterling, VA · On-site
$142K - $213K/yr
Support Operations ground software and associated configurations. This will involve troubleshooting ... Software Engineer Level 3 * Bachelor's degree in a STEM field (ideally Computer Science or ...
Software Engineer (Level 3/4)
Sterling, VA · On-site
$142K - $213K/yr
Support Operations ground software and associated configurations. This will involve troubleshooting ... Software Engineer Level 3 * Bachelor's degree in a STEM field (ideally Computer Science or ...
Operating HBS software that controls sensors, sites, and systems across the AF DCGS architecture * Delivering engineering-level technical support to the OEM and stakeholders through established ...
Operating HBS software that controls sensors, sites, and systems across the AF DCGS architecture * Delivering engineering-level technical support to the OEM and stakeholders through established ...
Weekend Software Support Engineer information
What does a Weekend Software Support Engineer do?
A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.
What are some common challenges faced by Weekend Software Support Engineers, and how can they be effectively managed?
Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.
What are the key skills and qualifications needed to thrive as a Weekend Software Support Engineer, and why are they important?
To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.
What are the most commonly searched types of Software Support Engineer jobs in Virginia? The most popular types of Software Support Engineer jobs in Virginia are:
What are popular job titles related to Weekend Software Support Engineer jobs in Virginia? For Weekend Software Support Engineer jobs in Virginia, the most frequently searched job titles are:
- Entry Level Technical Support Engineer
- Contract Production Support Engineer
- Mac Engineer
- Technical Support Engineer
- Weekend Technical Support Engineer
- Backup Engineer Remote
- Remote Cisco Network Engineer
- Freelance Solutions Engineer
- Freelance Control Systems Engineer
- Weekend Technical Support Engineer Remote
What job categories do people searching Weekend Software Support Engineer jobs in Virginia look for? The top searched job categories for Weekend Software Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Weekend Software Support Engineer jobs? Cities in Virginia with the most Weekend Software Support Engineer job openings:
ManTech rating
8.8
Based on 13 frontline employees who took The Breakroom Quiz
32nd of 191 rated software companies
Job description
MANTECH seeks a motivated, career and customer-oriented Senior Cloud Support Engineer to join our team in Tysons, VA.
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help customers seamlessly operate hybrid on-premises cloud infrastructure through a mix of debugging, networking, and system administration.
Responsibilities include but are not limited to:
- Understanding all aspects of the platform, its features, and how customers create and operate supported workloads.
- Internalizing scalability and quality issues to develop and execute comprehensive addressment plans.
- Troubleshooting complex system and application issues, including containerized microservices and VM workloads.
- Collaborating with PMs, TPMs, and external vendors to streamline support and prioritize high-value items.
- Developing order portals, automation tooling, and SLA dashboards to enhance support scenarios and solutions.
- Assisting L2 and L3 troubleshooting efforts while contributing to the scaling of the support software stack.
- Recommending, and when approved, implementing process and policy improvements to product operations.
Minimum Qualifications:
- Bachelor’s degree in Computer Science, Technology, Engineering, or Mathematics (or 4 years of equivalent experience).
- Associate's degree (or 2 years of equivalent experience) and 2 years of additional experience may be exchanged in lieu of a required bachelor's degree.
- 5+ years experience with software development in one or more programming languages, including data structures and algorithms.
- 3+ years experience testing, maintaining, and launching software products in a production environment.
- 1+ years experience with software design and architecture focused on complex systems.
Preferred Qualifications:
- Experience with Kubernetes, CI/CD tools, and building or running monitoring pipelines.
- Deep knowledge of Operating System internals, L2/L3/L4 networking, and Storage appliance internals.
- Understanding of enterprise Compute environments with virtualization and cloud hosting experience.
- Experience with ServiceNow and the physical deployment or troubleshooting of networking infrastructure.
Clearance Requirements:
- An active TS/SCI with Polygraph is required for this position.
Physical Requirements:
- Must be able to remain in a stationary position 50% of the time.
- Needs to occasionally move about inside the office to access file cabinets and office machinery.
- Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
- Must be able to exchange accurate information in these situations.
About ManTech
Sourced by ZipRecruiter
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Herndon, VA, US
Year founded
1968