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Weekend Service Desk Jobs in Atlanta, GA (NOW HIRING)

DMI

Mid-Level Service Desk Manager

Atlanta, GA · On-site

$90K/yr

... weekend coverage as needed. * Provide guidance to Service Desk Liaisons (SDLs) and other team ... members to ensure seamless collaboration with campus leads and the Field Site Support (FSS) team.

DMI

Mid-Level Service Desk Manager

Atlanta, GA

... weekend coverage as needed. * Provide guidance to Service Desk Liaisons (SDLs) and other team ... members to ensure seamless collaboration with campus leads and the Field Site Support (FSS) team.

DMI

Mid-Level Service Desk Manager

Atlanta, GA

$90K - $112K/yr

... weekend coverage as needed. * Provide guidance to Service Desk Liaisons (SDLs) and other team ... members to ensure seamless collaboration with campus leads and the Field Site Support (FSS) team.

DMI

Mid-Level Service Desk Liaisons (SDLs)

Atlanta, GA · On-site

$112K/yr

Act as the primary point of contact between end users and the IT service desk, ensuring seamless communication and issue resolution. * Provide guidance and training to users on IT policies ...

DMI

Mid-Level Service Desk Liaisons (SDLs)

Atlanta, GA · On-site

$90K/yr

Act as the primary point of contact between end users and the IT service desk, ensuring seamless communication and issue resolution. * Provide guidance and training to users on IT policies ...

Hired by Matrix

Be Seen First

IT Service Desk Agent

Alpharetta, GA · On-site

$25/hr

If so, our client is hiring a IT Service Desk Agent. Position Type: * Contract * Onsite Required ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

Ubertal Inc

IT Service Desk Technician

Atlanta, GA · On-site

Position Title: IT Service Desk Technician Location: Atlanta, GA Engagement Type: Contract Work Mode: Hybrid Duration: ~10 Months (08/24/2026 - 06/30/2027) Interview Type: Webcam or In-Person Role ...

Switch, Inc.

Service Desk Technician I

Atlanta, GA · On-site

$19.25 - $26/hr

The Role: IT Service Desk Technician I The IT Help Desk Technician I provides first-level technical support to Switch team members. This role focuses on resolving common hardware, software, and ...

SitusAMC

Contractor - Service Desk

Atlanta, GA · On-site

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to ...

Landis+Gyr

IT Servicve Desk Support

Alpharetta, GA

Position Summary The IT Service Desk Support will provide first contact IT support to the end user. The role predominately processes IT service requests, incidents, management of end users assets ...

Landis+Gyr

IT Servicve Desk Support

Alpharetta, GA · On-site

Position Summary The IT Service Desk Support will provide first contact IT support to the end user. The role predominately processes IT service requests, incidents, management of end users assets ...

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Showing results 21-40

All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in Atlanta, GA

Weekend Service Desk information

See Atlanta, GA salary details

$8

$19

$36

How much do weekend service desk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for weekend service desk in Atlanta, GA is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $22.88 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Atlanta, GA?

The most popular types of Service Desk jobs in Atlanta, GA are:

What are popular job titles related to Weekend Service Desk jobs in Atlanta, GA?

For Weekend Service Desk jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Atlanta, GA look for?

The top searched job categories for Weekend Service Desk jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Weekend Service Desk jobs?

Cities near Atlanta, GA with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,546 per year, or $19.5 per hour.

Mid-Level Service Desk Liaisons (SDLs)

DMI (Digital Management, LLC)

Atlanta, GA • On-site

$112K/yr

Other

Medical, Life, Retirement

Re-posted 15 days ago

Job description

Mid Service Desk Liaisons (SDLs)

DMI, LLC is seeking a Mid Service Desk Liaisons (SDLs) to join us.

Duties and Responsibilities:

  • Act as the primary point of contact between end users and the IT service desk, ensuring seamless communication and issue resolution.
  • Provide guidance and training to users on IT policies, procedures, and self-service resources.
  • Monitor and track IT incidents and service requests, ensuring timely resolution in accordance with SLAs.
  • Escalate complex or high-priority incidents to the appropriate support teams or management.
  • Analyze incident trends and recurring issues, recommending proactive solutions.
  • Work closely with IT support teams to facilitate efficient problem resolution and service delivery.
  • Assist in change management processes, ensuring users are informed of IT changes and system outages.
  • Identify opportunities for service desk process improvements to enhance user experience and efficiency.
  • Maintain accurate documentation of incidents, resolutions, and user interactions within the ticketing system.
  • Generate reports on service desk performance, user feedback, and common technical issues.
  • Provide first-level troubleshooting for common technical problems and escalate when necessary.
  • Support the development of knowledge base articles and FAQs to improve end-user self-service capabilities.

Qualifications:

Education and Years of Experience:

  • Bachelor of Science in Information Technology or other related field
  • 2-4 Years of Experience supporting the Service Desk

Required and Desired Skills/Certifications:

  • ITIL Preferred

Citizenship Status Required: Must be a U.S. Citizen.

Physical Requirements: No Physical requirement needed for this position.

Location: Atlanta, Georgia

Minimum Salary Rate: $90,375

Median Salary Rate: $112,969

Working at DMI:

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

  • Do What's Right – We lead with honesty and integrity.
  • Own the Outcome – We take responsibility and deliver.
  • Deliver for Our Customers – We are relentless about delivering value.
  • Think Bold, Act Smart – We innovate with purpose.
  • Win Together – We collaborate and celebrate our success.

These values aren't just ideals—they show up in how we support every part of your well-being:

  • Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

*********** No Agencies Please ***********

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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