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Weekend Service Desk Jobs in Wisconsin (NOW HIRING)

Festival Foods

Guest Service Desk Clerk

Onalaska, WI · On-site

$13 - $16/hr

Guest Service Desk Clerk Reports to: Guest Services Manager Shifts available: 2-8 pm or 4-8 pm ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Onalaska, WI · On-site

$13 - $16/hr

Guest Service Desk Clerk Reports to: Guest Services Manager Shifts available: 2-8 pm or 4-8 pm ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Kenosha, WI · On-site

$13.75 - $16.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Kenosha, WI · On-site

$13.75 - $16.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Neenah, WI · On-site

$14.50 - $17.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Kenosha, WI · On-site

$13.75 - $16.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

La Crosse, WI · On-site

$13.75 - $17/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Neenah, WI · On-site

$14.50 - $17.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Green Bay, WI

$13.50 - $16.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Green Bay, WI

$13.50 - $16.75/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Green Bay, WI

$13.50 - $16.75/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Stevens Point, WI

$13.50 - $16.75/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

La Crosse, WI

$13.75 - $17/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Stevens Point, WI · On-site

$13.50 - $16.75/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Kenosha, WI · On-site

$13.75 - $16.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Neenah, WI

$14.50 - $17.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Stevens Point, WI · On-site

$13.50 - $16.75/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

Festival Foods

Guest Service Desk Clerk

Green Bay, WI · On-site

$13.50 - $16.75/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Ability to work varied hours/days, including nights, weekends, and holidays, as needed Work ...

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All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in Wisconsin

Weekend Service Desk information

See Wisconsin salary details

$8

$20

$38

How much do weekend service desk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for weekend service desk in Wisconsin is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $24.04 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Wisconsin? The most popular types of Service Desk jobs in Wisconsin are:
What are popular job titles related to Weekend Service Desk jobs in Wisconsin? For Weekend Service Desk jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Weekend Service Desk jobs in Wisconsin look for? The top searched job categories for Weekend Service Desk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Weekend Service Desk jobs? Cities in Wisconsin with the most Weekend Service Desk job openings:
Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,556 per year, or $20.5 per hour.

Guest Service Desk Clerk

Festival Foods

Onalaska, WI • On-site

$13 - $16/hr

Other

Dental, Vision, Retirement

Posted 6 days ago

Festival Foods rating

6.3

Company rating: 6.3 out of 10

Based on 280 frontline employees who took The Breakroom Quiz

44th of 122 rated grocery stores

Job description

Location : Name
Onalaska
Position Type
Part-Time
Company Overview
ABOUT FESTIVAL FOODS:
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Join our Festival Foods team as a Guest Services Clerk!
Job Title: Guest Service Desk Clerk
Reports to: Guest Services Manager
Shifts available: 2-8 pm or 4-8 pm, including a Saturday or Sunday. 18+ is required.
External Job Description
What You'll Do:
As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include:
  • Provide Outstanding Service: Take ownership of guest interactions by responding promptly to inquiries, offering product and service information, and resolving complaints in a friendly, professional manner-whether in-person, by phone, or electronically.
  • Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media at the Service Counter, and manage tasks like cashier tills distribution and additional services such as DMV, Lottery, and ticket sales.
  • Support Guest Needs: Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and actions. Direct unresolved issues to appropriate resources.
  • Quality Standards: Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
  • Money Handling: Distributes cashier tills and partners with cashiers throughout the day to ensure associate and guest needs are being met. Accurately and efficiently process transactions and accurately maintain all cash and media at Service Counter registers.
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
  • Collaborate with the Team: Perform other duties as assigned.
What We're Looking For:
To succeed as a Festival Foods Guest Services Clerk, you should have:
  • Availability: Minimum availability must include 16 hours a week with a minimum of 8 hours per day during available days.
  • Customer Focus: A genuine interest in helping and engaging with guests, with strong interpersonal and guest service skills.
  • Attention to Detail: The ability to process information accurately through the register system, and a good sense of prioritizing multiple tasks.
  • Communication Skills: Ability to communicate effectively with both guests and associates.
  • Technical Skills: Operate all necessary equipment and excel in an environment with a wide range of goods and services.
  • Teamwork: Strong communication and collaboration skills, with an interest in supporting your team's success.
Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment
  • Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed

Work Schedule:
The Guest Services Clerk is a position with part-time or full-time opportunities. The schedule may include mornings, afternoons, evenings, weekends, and holidays, based on your availability.
This role is a fantastic opportunity to interact with guests, create memorable experiences, and contribute to a friendly and welcoming environment at Festival Foods.
Benefits Overview
WHY YOU'LL LOVE IT HERE:
  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
    At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
    Location : Address
    1260 Crossing Meadows Drive
    Location : City
    Onalaska
    Location : State/Province
    WI
    Location : Postal Code
    54650

    • What Festival Foods employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Festival Foods logo

    About Festival Foods

    Sourced by ZipRecruiter

    Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

    Industry

    Retail

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    De Pere, WI, US

    Year founded

    1946

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