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Weekend Service Desk Jobs in Ontario (NOW HIRING)

Quantum Space

CA$29 - CA$40/hr

In this role, you will work closely with our Service Desk to resolve escalated issues, maintain end-user system reliability, assist with systems administration tasks, and support ongoing IT and ...

Planet Fitness

$16.94/hr

Provide gracious and efficient telephone service. Calls should be answered promptly and ... Weekday and/or Weekend Hours based on club needs. * Open or Flexible availability is a plus.

YWCA Hamilton

RELIEF FRONT DESK RECEPTIONIST

Hamilton, ON · On-site

CA$22.16 - CA$23.05/hr

Facilities/Guest Services Location: Hamilton, ON ABOUT US Founded in 1889, YWCA Hamilton is known ... May be required to work a variety of day, afternoon, evening and weekend hours. QUALIFICATIONS ...

DIMENSION MASTER

$17 - $18/hr

You help ensure smooth front desk operations and support an exceptional guest experience. What You ... weekends

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Weekend Service Desk information

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Ontario?

The most popular types of Service Desk jobs in Ontario are:

What are popular job titles related to Weekend Service Desk jobs in Ontario?

For Weekend Service Desk jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Ontario look for?

The top searched job categories for Weekend Service Desk jobs in Ontario are:

What cities in Ontario are hiring for Weekend Service Desk jobs?

Cities in Ontario with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Front Desk Associate Part Time Weekend AM

Planet Fitness - Easy Mile Fitness

Welland, ON • On-site

Part-time

Retirement

Re-posted 21 days ago

Job description

Who We Are:
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values.  It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
We are looking to fill this position with a schedule of Saturday and Sunday from 5AM-2PM.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®. Characteristics that will make you a perfect match for our Front Desk Associate:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.
About the Front Desk Associate Role:
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Daily responsibilities for the Front Desk Associate also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
More reasons to join Planet Fitness!

  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plan
  • Employee perks and discounts
  • Engaging team-building competitions and social events
About Your Qualifications:
  • 6-12 months of experience in a customer service environment is preferred
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency