ZipRecruiter

Log In

1

Weekend Network Operations Center Jobs in Rochester, NY

Amazon

Sr. Operations Manager

Rochester, NY · On-site

... Center. Responsibilities: • Drives creation of quality initiatives, process change initiatives ... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. ...

US Navy

Aviation Operations & Support

Batavia, NY · On-site

... weekends, and deployments. Pathways, Training & Advancement Recruit Training followed by rating ... network opportunities, and leadership development focused on technical skill, professional ...

US Navy

Aviation Operations & Support

Rochester, NY · On-site

... weekends, and deployments. Pathways, Training & Advancement Recruit Training followed by rating ... network opportunities, and leadership development focused on technical skill, professional ...

US Navy

Aviation Operations & Support

Walworth, NY · On-site

... weekends, and deployments. Pathways, Training & Advancement Recruit Training followed by rating ... network opportunities, and leadership development focused on technical skill, professional ...

US Navy

Aviation Operations & Support

Churchville, NY · On-site

... weekends, and deployments. Pathways, Training & Advancement Recruit Training followed by rating ... network opportunities, and leadership development focused on technical skill, professional ...

US Navy

Aviation Operations & Support

Holley, NY · On-site

... weekends, and deployments. Pathways, Training & Advancement Recruit Training followed by rating ... network opportunities, and leadership development focused on technical skill, professional ...

US Navy

Aviation Operations & Support

Bloomfield, NY · On-site

... weekends, and deployments. Pathways, Training & Advancement Recruit Training followed by rating ... network opportunities, and leadership development focused on technical skill, professional ...

US Navy

Aviation Operations & Support

Hemlock, NY · On-site

... weekends, and deployments. Pathways, Training & Advancement Recruit Training followed by rating ... network opportunities, and leadership development focused on technical skill, professional ...

US Navy

Aviation Operations & Support

Fairport, NY · On-site

... weekends, and deployments. Pathways, Training & Advancement Recruit Training followed by rating ... network opportunities, and leadership development focused on technical skill, professional ...

US Navy

Aviation Operations & Support

Brockport, NY · On-site

... weekends, and deployments. Pathways, Training & Advancement Recruit Training followed by rating ... network opportunities, and leadership development focused on technical skill, professional ...

US Navy

Aviation Operations & Support

Lakeville, NY · On-site

... weekends, and deployments. Pathways, Training & Advancement Recruit Training followed by rating ... network opportunities, and leadership development focused on technical skill, professional ...

previous page

Showing results 41-60

All JobsNetwork Operations Center JobsWeekend Network Operations Center JobsWeekend Network Operations Center Jobs in Rochester, NY

Weekend Network Operations Center information

See Rochester, NY salary details

$14

$26

$42

How much do weekend network operations center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend network operations center in Rochester, NY is $26.47, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $29.66 per hour, depending on experience, location, and employer.

What is the difference between Weekend Network Operations Center vs Network Support Technician?

AspectWeekend Network Operations CenterNetwork Support Technician
CredentialsTypically requires networking certifications (e.g., CompTIA Network+)Often requires similar certifications or technical training
Work Environment24/7 monitoring in a control center, often during weekendsOn-site or remote support, troubleshooting network issues
Employer & IndustryTelecom, IT service providers, large enterprisesIT support firms, corporate IT departments

The Weekend Network Operations Center role focuses on monitoring and maintaining network systems during weekends, often involving shift work and real-time problem resolution. In contrast, Network Support Technicians provide troubleshooting and support for network issues, typically during regular business hours. Both roles require similar certifications and work in related environments, but their primary functions and schedules differ.

What are the most commonly searched types of Network Operations Center jobs in Rochester, NY?

The most popular types of Network Operations Center jobs in Rochester, NY are:

What are popular job titles related to Weekend Network Operations Center jobs in Rochester, NY?

For Weekend Network Operations Center jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Weekend Network Operations Center jobs in Rochester, NY look for?

The top searched job categories for Weekend Network Operations Center jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Weekend Network Operations Center jobs?

Cities near Rochester, NY with the most Weekend Network Operations Center job openings:

Weekend Network Operations Center jobs near you

Contact Center Customer Care Associate

Cotality

Rochester, NY • On-site

$40K - $41K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
About the role
Embrace a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Contact Center Customer Care Associate with Cotality. As the welcoming face of our company, you exhibit professionalism in every customer interaction, prioritizing their satisfaction above all.
Location: Our office is located a t 4545 E River Rd Ste 220, W Henrietta, NY 14586 . Candidates should live within a commutable distance to this site.
Training: New hires receive 4 weeks of training, often administered via a virtual classroom, but instructor led. This will also include on-the-job training and call shadowing. For training, this role will be on site Monday-Thursday, with the option of working remotely on Fridays. The hours of training are Monday - Friday, 9:00am - 6:00pm.
Schedule: This center is open from 7:50am-9:00pm Central Monday - Friday. Post training, employees can exercise a hybrid work model, with 1 day onsite (Thursday) and 4 days working remotely, based on individual performance. This model could change based on business needs. At Week 7 and after, employees could be assigned a schedule which could include coming in earlier than 8:00am, or working later than 5:00pm, but still within center hours of operation. Adherence to working these hours is required, no exceptions.
What you will be doing:
  • Successfully manage inbound call inquiries (approximately 22-25 per day) on behalf of a Cotality client regarding mortgage escrow and tax questions

  • Identify customers' needs, research using various systems (sometimes up to 10 different portals), utilize tools to interpret and analyze data, to provide accurate solutions and guidance, educate customers

  • Actively and accurately documents discussions of inquiries and leverage internal tools/processes for next-level resolution needs

  • Leverage and master the use of multiple contact center management systems/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International)

  • Consistently meet or exceed individual production metrics and quality KPIs, some of which may be required by client contractual service levels

  • Act in a professional and appropriate manner always, and adhere to a strict schedule, meeting attendance guidelines

Job Qualifications:
Basic Qualifications:
  • High school diploma, GED or equivalent

  • 1+ years of experience in a customer service/customer support role

  • 1+ years of Tech proficiency with MS Office, with heavy use of MS Teams, or Google Suite and a client management system

  • Ability to work in a structured, high volume, fast-paced environment while maintaining attention to detail

  • Must successfully meet or exceed personal KPIs, adhere to schedule/attendance and meet required deliverables/deadlines

Preferred Qualifications:
  • A bachelor's or associate degree

  • Tax/banking/mortgage/real estate industry servicing experience

  • Contact Center experience

  • Hands-on tech proficiency in contact center/ workforce engagement management agent software to retrieve, query, update systems using multiple screens simultaneously, preferably Cisco Finesse, Calabrio

Compensation Range:
$40,000 - $41,600 Annually
#LI-Hybrid
Application Window:
This opportunity is expected to remain posted through the date identified below, subject to business needs.
Thrive with Cotality
At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.
Highlights, depending on role classification, include:
  • Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
  • Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
  • Health: Multiple medical plan options with mental health and wellness support offerings.
  • Retirement: 401(k) with company match and vesting after one year.
  • Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
  • Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.
Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
Privacy Policy
Global Applicant Privacy Policy
By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.
Connect with us on social media! Click on the quicklinks below to find out more about our company and associates

Apply