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Weekend Helpdesk Jobs in Worcester, MA (NOW HIRING)

Ace Hardware

Afternoon help

Acton, MA

$15 - $18/hr

Ace Hardware - Immediate After School Help Needed Are you looking for a fun and loving work ... Availability to work Monday to Friday with weekend availability * Two to three shifts during the ...

Food Authority

Driver Helper

Westborough, MA · On-site

$22/hr

Flexible schedule (overnight and weekends required) * Strong communication skills and team spirit * Reliable transportation * Minimum 1 year of driver helper experience * Must be 18 years or older ...

Food Authority

Driver Helper

Westborough, MA · On-site

$22/hr

Flexible schedule (overnight and weekends required) * Strong communication skills and team spirit * Reliable transportation * Minimum 1 year of driver helper experience * Must be 18 years or older ...

Food Authority

Driver Helper

Westborough, MA · On-site

$22/hr

Flexible schedule (overnight and weekends required) * Strong communication skills and team spirit * Reliable transportation * Minimum 1 year of driver helper experience * Must be 18 years or older ...

Lapels Cleaners

Weekend Team Member

Wellesley, MA · On-site

$13 - $15/hr

Front counter help with customer drop-off and pick-up of orders * Assist customers with cleaning, stain and finishing needs, and/or questions * Sort and examine articles of clothing * Mark-In ...

Lapels Cleaners

Weekend Team Member

Wellesley, MA

$13 - $15/hr

Front counter help with customer drop-off and pick-up of orders * Assist customers with cleaning, stain and finishing needs, and/or questions * Sort and examine articles of clothing * Mark-In ...

Suzor IT

Help Desk Technician

Lunenburg, MA · On-site

$22.50/hr

Helpdesk Technician We are looking for an individual to work directly with our K-12 and/or Municipal customers. The day-to-day role will include helping teachers teach, students learn, and municipal ...

Lapels

Weekend Team Member

Wellesley, MA · On-site

$13 - $15/hr

Front counter help with customer drop-off and pick-up of orders * Assist customers with cleaning, stain and finishing needs, and/or questions * Sort and examine articles of clothing * Mark-In ...

ITW EAE

Help Desk Specialist

Hopkinton, MA

$76K - $96K/yr

This is a great opportunity for a technology-focused professional who enjoys solving problems, helping others, and working with a broad range of technologies in a collaborative environment. In this ...

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Weekend Helpdesk information

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$12

$23

$33

How much do weekend helpdesk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for weekend helpdesk in Worcester, MA is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.91 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Worcester, MA?

The most popular types of Helpdesk jobs in Worcester, MA are:

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For Weekend Helpdesk jobs in Worcester, MA, the most frequently searched job titles are:

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Weekend Helpdesk jobs near you

Afternoon help

Ace Hardware

Acton, MA

$15 - $18/hr

Part-time

Posted 20 days ago

Ace Hardware Corporation rating

6.1

Company rating: 6.1 out of 10

Based on 1,486 frontline employees who took The Breakroom Quiz

36th of 51 rated home improvement retailers

Job description

Ace Hardware - Immediate After School Help Needed

Are you looking for a fun and loving work environment where you can make a difference in your community? Do you enjoy helping others and being part of a dynamic team?

Ace Hardware, your local hardware store, is seeking highly motivated individuals to join our team as Afternoon Help. As part of our community-driven brand, you will have the opportunity to work in a fast paced and enthusiastic environment while providing top-notch customer support.

Job Responsibilities:

  • Assist customers with their hardware needs
  • Provide excellent customer service
  • Restock shelves and maintain store cleanliness
  • Greeting customers when entering and leaving the premises
  • Managing transactions using a cash register
  • Balancing the cash register
  • Scanning goods and ensuring pricing and quantities are accurate
  • Accepting payments in cash, credit, or check
  • Providing change and receipts
  • Issuing coupons, vouchers, stamps, and gift cards
  • Processing returns, refunds, and resolving customer complaints
  • Bagging and wrapping purchased goods for safe transport
  • Upselling and cross-selling when appropriate
  • Loading products into vehicles as needed

Job Requirements:

  • No formal education required
  • Availability to work Monday to Friday with weekend availability
  • Two to three shifts during the week (3:00-6:00) & one weekend day (Saturday 8-5:30 or Sunday 10:00-5:00)
  • Enjoy working in a retail environment
  • Must be able to be on you feet for 6 to 8 hours
  • Ability to lift 70#

Benefits:

  • Flexible schedule
  • Employee discount
  • Opportunity for bonus pay

Location: Acton Ace Hardware

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

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About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

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