Helpdesk Support
$23.25 - $31.75/hr
Helpdesk Analyst (1st Shift) Duration: 12+ months Location: Washington, DC The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 ...
$23.25 - $31.75/hr
Helpdesk Analyst (1st Shift) Duration: 12+ months Location: Washington, DC The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 ...
$23.25 - $31.75/hr
Helpdesk Analyst (1st Shift) Duration: 12+ months Location: Washington, DC The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 ...
$62K - $141K/yr
Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to ...
$62K - $141K/yr
Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to ...
Quantico, VA · On-site
$21.75 - $29.75/hr
Helpdesk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, or Security+ CE) The Help Desk Analyst provides ...
Quantico, VA · On-site
$21.75 - $29.75/hr
Helpdesk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, or Security+ CE) The Help Desk Analyst provides ...
Washington, DC · On-site
$62K - $141K/yr
R0242174 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills ...
Washington, DC · On-site
$62K - $141K/yr
R0242174 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills ...
Vienna, VA · On-site
$45K - $55K/yr
Helpdesk Technician Strategic Resources, Inc. (SRI) is an international ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years' experience in the Federal ...
Vienna, VA · On-site
$45K - $55K/yr
Helpdesk Technician Strategic Resources, Inc. (SRI) is an international ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years' experience in the Federal ...
Sterling, VA · On-site
$20.25 - $27.75/hr
Operations and Maintenance helpdesk Analyst 307120 Duration: 13 Weeks Contract to hire Start Date : 04/21/2017 Location : Sterling, VA, United States Description : Active clearance required : CBP BI ...
Sterling, VA · On-site
$20.25 - $27.75/hr
Operations and Maintenance helpdesk Analyst 307120 Duration: 13 Weeks Contract to hire Start Date : 04/21/2017 Location : Sterling, VA, United States Description : Active clearance required : CBP BI ...
$20.25 - $27.75/hr
Operations and Maintenance helpdesk Analyst 307120 Duration: 13 Weeks Contract to hire Start Date : 04/21/2017 Location : Sterling, VA, United States Description : Active clearance required : CBP BI ...
$20.25 - $27.75/hr
Operations and Maintenance helpdesk Analyst 307120 Duration: 13 Weeks Contract to hire Start Date : 04/21/2017 Location : Sterling, VA, United States Description : Active clearance required : CBP BI ...
Quantico, VA · On-site
$21.75 - $29.75/hr
Helpdesk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, or Security+ CE) The Help Desk Analyst provides ...
Quantico, VA · On-site
$21.75 - $29.75/hr
Helpdesk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, or Security+ CE) The Help Desk Analyst provides ...
$22.75 - $30.50/hr
Providing end-user support (including help desk, if required for assigned task) for various software Providing user and desktop support for all client-side systems Providing mobile device support ...
$22.75 - $30.50/hr
Providing end-user support (including help desk, if required for assigned task) for various software Providing user and desktop support for all client-side systems Providing mobile device support ...
Quantico, VA · On-site
$22 - $30.25/hr
The Helpdesk Analyst role involves providing support for both internal and external customers, managing incidents and service requests, and collaborating with IT teams to resolve technical issues.
Quantico, VA · On-site
$22 - $30.25/hr
The Helpdesk Analyst role involves providing support for both internal and external customers, managing incidents and service requests, and collaborating with IT teams to resolve technical issues.
Andrews Air Force Base, MD · On-site
$60K - $70K/yr
The Help Desk Technician provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, and account-related issues. This role is ...
Andrews Air Force Base, MD · On-site
$60K - $70K/yr
The Help Desk Technician provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, and account-related issues. This role is ...
Quantico, VA · On-site
Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...
Quantico, VA · On-site
Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...
Springfield, VA · On-site
Overview Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build ... Ability to work nights/weekends/holidays as needed * Ability to work independently and yet be ...
Springfield, VA · On-site
Overview Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build ... Ability to work nights/weekends/holidays as needed * Ability to work independently and yet be ...
MD · On-site
$60K - $70K/yr
The Help Desk Technician provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, and account-related issues. This role is ...
Quick apply
MD · On-site
$60K - $70K/yr
The Help Desk Technician provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, and account-related issues. This role is ...
Andrews, MD · On-site
$60K - $70K/yr
The Help Desk Technician provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, and account-related issues. This role is ...
Andrews, MD · On-site
$60K - $70K/yr
The Help Desk Technician provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, and account-related issues. This role is ...
Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build ... Ability to work nights/weekends/holidays as needed * Ability to work independently and yet be ...
Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build ... Ability to work nights/weekends/holidays as needed * Ability to work independently and yet be ...
Quantico, VA · On-site
Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...
Quantico, VA · On-site
Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...
Springfield, VA · On-site
Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build ... Ability to work nights/weekends/holidays as needed * Ability to work independently and yet be ...
Springfield, VA · On-site
Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build ... Ability to work nights/weekends/holidays as needed * Ability to work independently and yet be ...
Springfield, VA · On-site
Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build ... Ability to work nights/weekends/holidays as needed * Ability to work independently and yet be ...
Springfield, VA · On-site
Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build ... Ability to work nights/weekends/holidays as needed * Ability to work independently and yet be ...
Overview Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build ... Ability to work nights/weekends/holidays as needed * Ability to work independently and yet be ...
Overview Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build ... Ability to work nights/weekends/holidays as needed * Ability to work independently and yet be ...
$13.31 - $15.32
2% of jobs
$15.32 - $17.33
6% of jobs
$17.33 - $19.33
12% of jobs
$19.90 is the 25th percentile. Wages below this are outliers.
$19.33 - $21.34
17% of jobs
The median wage is $22.95 / hr.
$21.34 - $23.35
16% of jobs
$23.35 - $25.36
16% of jobs
$26.36 is the 75th percentile. Wages above this are outliers.
$25.36 - $27.37
12% of jobs
$27.37 - $29.38
7% of jobs
$29.38 - $31.39
6% of jobs
$31.39 - $33.39
3% of jobs
$33.39 - $35.40
2% of jobs
$13
$24
$35
A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.
To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.
Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.
Direct Client
Title: Helpdesk Analyst (1st Shift)
Duration: 12+ months
Location: Washington, DC
The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 (including Outlook 2010), Active Directory, Microsoft Lync/Skype for Business, HP Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The successful candidate will be expected to interface with internal customers and various technical support teams. The demonstrated ability to follow standard operating procedures and processes is essential.
The contractor is required have:
1. At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
3. Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. Demonstrated ability to concisely summarize and document client issues is required.
5. Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources.
7. Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
9. Strong interpersonal and communication skills who can work with people at various levels of the organization.
HDI or SDI Certification is PREFERABLE
HDI or SDI or A+ certifications nice to have
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Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Recruiting and staffing services
51 - 200 Employees
Columbia, MD, US
2006