Helpdesk Support
$22.75 - $30.50/hr
Providing end-user support (including help desk, if required for assigned task) for various software Providing user and desktop support for all client-side systems Providing mobile device support ...
$22.75 - $30.50/hr
Providing end-user support (including help desk, if required for assigned task) for various software Providing user and desktop support for all client-side systems Providing mobile device support ...
$22.75 - $30.50/hr
Providing end-user support (including help desk, if required for assigned task) for various software Providing user and desktop support for all client-side systems Providing mobile device support ...
Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...
Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...
Quantico, VA · On-site
Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...
Quantico, VA · On-site
Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...
Washington, DC · On-site
$56K - $80K/yr
At TPS, we apply the power of cloud technologies to help the government think smarter and function ... Ability to work on-site and support assigned shifts and rotating weekends . * Must meet eligibility ...
Washington, DC · On-site
$56K - $80K/yr
At TPS, we apply the power of cloud technologies to help the government think smarter and function ... Ability to work on-site and support assigned shifts and rotating weekends . * Must meet eligibility ...
Washington, DC · On-site
The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and ...
Washington, DC · On-site
The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and ...
The Diar/Helpdesk Specialist ensures the technical accuracy of the organization's personnel records by managing the manual and electronic entry of educational achievements. General Skillset
The Diar/Helpdesk Specialist ensures the technical accuracy of the organization's personnel records by managing the manual and electronic entry of educational achievements. General Skillset
Ability to work shift work, which may include overnights and weekends to support 24/7/365 operations. Education Requirements: * Help Desk Technicians should have a HS Diploma or GED. Microsoft Office ...
Ability to work shift work, which may include overnights and weekends to support 24/7/365 operations. Education Requirements: * Help Desk Technicians should have a HS Diploma or GED. Microsoft Office ...
Washington, DC · On-site
$28.13 - $46.88/hr
This Helpdesk Technician will provide second-tier support to end users for either PC, server, or mainframe applications and hardware. They will interact with network services, software systems ...
Washington, DC · On-site
$28.13 - $46.88/hr
This Helpdesk Technician will provide second-tier support to end users for either PC, server, or mainframe applications and hardware. They will interact with network services, software systems ...
Quantico, VA · On-site
$60K - $70K/yr
The Help Desk Specialist manages day-to-day operations for the Learning Support System section, providing high-level technical expertise for Moodle and the broader eLearning Environment. This role ...
Quantico, VA · On-site
$60K - $70K/yr
The Help Desk Specialist manages day-to-day operations for the Learning Support System section, providing high-level technical expertise for Moodle and the broader eLearning Environment. This role ...
$20.50 - $27.50/hr
The Senior Helpdesk Technician serves as the technical lead and assists in the oversight of helpdesk operations. This role provides advanced troubleshooting for workstations, applications, MAC and ...
$20.50 - $27.50/hr
The Senior Helpdesk Technician serves as the technical lead and assists in the oversight of helpdesk operations. This role provides advanced troubleshooting for workstations, applications, MAC and ...
Quantico, VA · On-site
The Diar/Helpdesk Specialist ensures the technical accuracy of the organization's personnel records by managing the manual and electronic entry of educational achievements. General Skillset
Quantico, VA · On-site
The Diar/Helpdesk Specialist ensures the technical accuracy of the organization's personnel records by managing the manual and electronic entry of educational achievements. General Skillset
Quantico, VA · On-site
$22 - $30.25/hr
Overview CommIT Enterprises, Inc. is seeking a Helpdesk Analyst II to provide support to both internal and external customers, addressing issues related to computer systems, software, and hardware.
Quantico, VA · On-site
$22 - $30.25/hr
Overview CommIT Enterprises, Inc. is seeking a Helpdesk Analyst II to provide support to both internal and external customers, addressing issues related to computer systems, software, and hardware.
Quantico, VA · On-site
$60K - $70K/yr
The Diar/Helpdesk Specialist ensures the technical accuracy of the organization's personnel records by managing the manual and electronic entry of educational achievements. General Skillset
Quantico, VA · On-site
$60K - $70K/yr
The Diar/Helpdesk Specialist ensures the technical accuracy of the organization's personnel records by managing the manual and electronic entry of educational achievements. General Skillset
Quantico, VA · On-site
$60K - $70K/yr
The Help Desk Specialist manages day-to-day operations for the Learning Support System section, providing high-level technical expertise for Moodle and the broader eLearning Environment. This role ...
Quantico, VA · On-site
$60K - $70K/yr
The Help Desk Specialist manages day-to-day operations for the Learning Support System section, providing high-level technical expertise for Moodle and the broader eLearning Environment. This role ...
As a Helpdesk Support Specialist you will provide user guidance and first-level support by assisting with incident resolution. You have the ability to provide stellar customer service in a demanding ...
As a Helpdesk Support Specialist you will provide user guidance and first-level support by assisting with incident resolution. You have the ability to provide stellar customer service in a demanding ...
As a Helpdesk Support Specialist you will provide user guidance and first-level support by assisting with incident resolution. You have the ability to provide stellar customer service in a demanding ...
As a Helpdesk Support Specialist you will provide user guidance and first-level support by assisting with incident resolution. You have the ability to provide stellar customer service in a demanding ...
Springfield, VA · On-site
$45K - $52K/yr
The Junior Helpdesk Specialist will assist in providing technical assistance and support related to computer systems, hardware, or software, and respond to queries, run diagnostic programs, isolate ...
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Springfield, VA · On-site
$45K - $52K/yr
The Junior Helpdesk Specialist will assist in providing technical assistance and support related to computer systems, hardware, or software, and respond to queries, run diagnostic programs, isolate ...
$60K - $70K/yr
The Help Desk Specialist manages day-to-day operations for the Learning Support System section, providing high-level technical expertise for Moodle and the broader eLearning Environment. This role ...
$60K - $70K/yr
The Help Desk Specialist manages day-to-day operations for the Learning Support System section, providing high-level technical expertise for Moodle and the broader eLearning Environment. This role ...
Herndon, VA · On-site
$16/hr
As a Helpdesk Support Specialist you will provide user guidance and first-level support by assisting with incident resolution. You have the ability to provide stellar customer service in a demanding ...
Herndon, VA · On-site
$16/hr
As a Helpdesk Support Specialist you will provide user guidance and first-level support by assisting with incident resolution. You have the ability to provide stellar customer service in a demanding ...
Quantico, VA · On-site
$22 - $30.25/hr
Overview CommIT Enterprises, Inc. is seeking a Helpdesk Analyst II to provide support to both internal and external customers, addressing issues related to computer systems, software, and hardware.
Quantico, VA · On-site
$22 - $30.25/hr
Overview CommIT Enterprises, Inc. is seeking a Helpdesk Analyst II to provide support to both internal and external customers, addressing issues related to computer systems, software, and hardware.
$13.31 - $15.32
2% of jobs
$15.32 - $17.33
6% of jobs
$17.33 - $19.33
12% of jobs
$19.90 is the 25th percentile. Wages below this are outliers.
$19.33 - $21.34
17% of jobs
The median wage is $22.95 / hr.
$21.34 - $23.35
16% of jobs
$23.35 - $25.36
16% of jobs
$26.36 is the 75th percentile. Wages above this are outliers.
$25.36 - $27.37
12% of jobs
$27.37 - $29.38
7% of jobs
$29.38 - $31.39
6% of jobs
$31.39 - $33.39
3% of jobs
$33.39 - $35.40
2% of jobs
$13
$24
$35
A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.
To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.
Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

Personnel qualifications:
Experience in troubleshooting (i.e. resolving problems with software, hardware, configurations, etc.). At least one (1) year of experience in at least one of the following areas:
Providing end-user support (including help desk, if required for assigned task) for various software
Providing user and desktop support for all client-side systems
Providing mobile device support (client-side) to include laptop, tablets, and Blackberry assistance
Providing support and deployment for workstations and peripherals
Providing support for office moves and desktop configurations
All your information will be kept confidential according to EEO guidelines.
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Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Recruiting and staffing services
51 - 200 Employees
Columbia, MD, US
2006