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Weekend Customer Support Jobs in Springfield, MO

Support Associate - Soma

Springfield, MO · On-site

$15.50 - $20/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today ... Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Support Associate - Soma

Springfield, MO · On-site

$14.50 - $18.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today ... Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Guest Service Specialist

Springfield, MO · On-site

$16.50 - $18.50/hr

... customer support that defines every customer experience. As we accelerate our growth across the ... Are consistent, reliable, and available to work varied shifts, including weekends and holidays.

Guest Service Specialist

Springfield, MO

$12.50 - $16.25/hr

... customer support that defines every customer experience. As we accelerate our growth across the ... Are consistent, reliable, and available to work varied shifts, including weekends and holidays.

Rental Agent

Springfield, MO · On-site

$16 - $18/hr

Pay differential for any hours worked Monday- Friday from 6:00PM to close as and for all weekend ... customer support (Preferred) * Are motivated by results , bonuses , and performance-based pay.

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Weekend Customer Support information

See Springfield, MO salary details

$9

$21

$52

How much do weekend customer support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for weekend customer support in Springfield, MO is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Springfield, MO? The most popular types of Customer Support jobs in Springfield, MO are:
What are popular job titles related to Weekend Customer Support jobs in Springfield, MO? For Weekend Customer Support jobs in Springfield, MO, the most frequently searched job titles are:
What cities near Springfield, MO are hiring for Weekend Customer Support jobs? Cities near Springfield, MO with the most Weekend Customer Support job openings:
Support Associate - Soma

Support Associate - Soma

Chico's FAS, Inc.

Springfield, MO • On-site

$15.50 - $20/hr

Full-time

Posted 25 days ago


Chico's FAS rating

5.9

Company rating: 5.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

54th of 102 rated fashion retailers


Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!
POSITION OBJECTIVE:
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
  • Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner.
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Participates in pricing changes and markdowns.
  • Alerts store management to cash supply needs.
  • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
  • Assists with boutique cleanliness and organization

Customer Experience
  • Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience

Teamwork and Growth
  • Promotes an inclusive, collaborative approach to problem solving
  • Seeks personal developmental opportunities and readily solicits feedback

Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
  • Previous stock or cashier experience preferred
  • Must be 16 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to learn or adapt to technology provided by the company
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:
  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5245 Battlefield Mall
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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