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Weekend Customer Support Jobs in Springfield, MO

ThompsonGas

Customer Service Representative

Buffalo, MO · On-site

$14.50 - $19.75/hr

ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented ... Flexible to work OT and weekends as needed during busy season PERKS WITH US! * Medical, Dental ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Springfield, MO

Weekend Customer Support information

See Springfield, MO salary details

$9

$21

$52

How much do weekend customer support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for weekend customer support in Springfield, MO is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What are the most commonly searched types of Customer Support jobs in Springfield, MO?

The most popular types of Customer Support jobs in Springfield, MO are:

What are popular job titles related to Weekend Customer Support jobs in Springfield, MO?

For Weekend Customer Support jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Springfield, MO look for?

The top searched job categories for Weekend Customer Support jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Weekend Customer Support jobs?

Cities near Springfield, MO with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you

Client Support Specialist

Parmele Disability Advocates

Springfield, MO • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Benefits:
  • Dental and/or Vision | Delta Dental | Nationwide Coverage
  • Health Insurance | Nationwide Coverage
  • 401(k)
  • Employee discounts
  • Paid time off

Location: Springfield, MO (Hybrid/Remote)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Full-Time
Start Your Career with Purpose
At Parmele Disability Advocates, we help individuals obtain the Social Security and VA disability benefits they deserve. As a Client Support Specialist, you will be the first point of contact for prospective clients, providing compassionate support, clear communication, and guidance during an important time in their lives.
No prior disability experience is required. We provide paid training, ongoing support, and opportunities for career growth.
Hybrid/Remote Work Opportunity
This position begins with required in-office training. After successfully completing training, employees transition to a hybrid/remote work schedule. Company equipment is provided upon completion of training.
What You'll Do
As a Client Support Specialist, you'll create a positive experience for prospective clients through professional communication, active listening, and thoughtful problem-solving.
Key Responsibilities

  •  Respond to inbound inquiries by phone and live chat regarding Social Security Disability Insurance (SSDI) and VA disability services. 
  •  Contact prospective clients who have expressed interest in disability representation. 
  •  Explain our services and guide individuals through the intake process. 
  •  Gather and accurately enter client information into company systems. 
  •  Schedule consultations and coordinate follow-up communications. 
  •  Maintain detailed records and documentation. 
  •  Assist with additional administrative duties as needed. 
What We're Looking For

We're seeking dependable, compassionate professionals who enjoy helping others and thrive in a fast-paced environment.
Qualifications

  •  Strong verbal communication skills and a professional phone presence. 
  •  Ability to confidently guide conversations and build rapport with callers. 
  •  Demonstrated empathy, patience, and a commitment to providing exceptional service on every interaction. 
  •  Strong attention to detail and critical-thinking skills. 
  •  Proficiency with Microsoft Office applications. 
  •  Ability to accurately manage data entry and documentation. 
  •  Previous experience in customer service, phone-based sales, call center operations, administrative support, or a related field preferred. 
  •  Excellent interpersonal and organizational skills. 
  •  Ability to learn new systems and processes quickly. 
Why Join Parmele Disability Advocates?

  •  Make a meaningful difference by helping individuals access life-changing benefits. 
  •  Receive paid training and ongoing professional development. 
  •  Enjoy clear opportunities for advancement within a growing organization. 
  •  Work in a supportive, collaborative team environment. 
  •  Join an established company with a strong reputation for client advocacy. 
About Parmele Disability Advocates
With more than 150 years of combined disability advocacy experience, Parmele Disability Advocates has helped over 61,000 individuals secure the benefits they need. What began as a two-person operation has grown into a team of more than 150 professionals serving clients across multiple states.
Apply Today!
If you're looking for a stable, full-time career where your work has a direct impact on people's lives, we'd love to hear from you. Apply today and take the first step toward a rewarding career with Parmele Disability Advocates.
Flexible work-from-home options available after successful completion of training.

Flexible work from home options available.