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Weekend Customer Support Jobs in Minnesota (NOW HIRING)

BDI

Customer Support Specialist

Saint Paul, MN

$29 - $37/hr

Description The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing ...

Bay State Milling

Customer Support Specialist

Winona, MN · On-site

$22 - $24/hr

PAY RANGE: $22 - $24 per hour SUMMARY The primary purpose of the Customer Support Specialist position is to coordinate customer account information among sales, mill operations (as assigned ...

Ergodyne

Customer Support Specialist

Saint Paul, MN · On-site

$26 - $28/hr

Reporting to the Associate Director of Sales Operations, the Customer Support Specialist will be responsible, through superb customer care and phone activity, for handling customer follow-ups, order ...

MatrixCare

Customer Support Associate I

Bloomington, MN · On-site

$17.50 - $24/hr

The Customer Support Associate I role is a full-time position in the Customer Support Department. In this role, you will receive specialized product and industry training specific to the product you ...

Resmed

Customer Support Associate I

Bloomington, MN · On-site

$17.50 - $24/hr

The Customer Support Associate I role is a full-time position in the Customer Support Department.In this role, you will receive specialized product and industry training specific to the product you ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Minnesota

Weekend Customer Support information

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Minnesota?

The most popular types of Customer Support jobs in Minnesota are:

What are popular job titles related to Weekend Customer Support jobs in Minnesota?

For Weekend Customer Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Minnesota look for?

The top searched job categories for Weekend Customer Support jobs in Minnesota are:

What cities in Minnesota are hiring for Weekend Customer Support jobs?

Cities in Minnesota with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Customer Support Specialist

BDI

Saint Paul, MN

$29 - $37/hr

Full-time

Medical, Retirement

Re-posted 16 days ago

Job description

Description
The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff. 

Responsibilities
  • Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product.
  • Enter and maintain sales orders and expedite previous sales orders.
  • Accurately quote product to the customer.
  • Purchase product directly from the manufacturer.
  • Assist and support the outside sales staff, including customer follow-up.
  • Identify and document cost savings.
  • Capture over-the-counter sales with walk in customers.
  • May perform occasional duties in the warehouse, such as shipping and receiving. 
  • Responsible for other duties as they are assigned.


Skills, Knowledge and Experience
Qualifications
  • High School Diploma or GED required.
  • 1+ years in a customer service or sales environment preferred.
  • Strong Microsoft Outlook and general computer skills.
  • Great communication and telephone skills.
  • Exceptional math skills.
  • Ability to work independently and in a team environment.
  • Must be able to lift 50 pounds of product.
  • Ability to multitask and prioritize tasks.
Preferred Qualifications
  • Basic product knowledge of bearings and power transmission products, with emphasis placed on mechanical aptitude.
*BDI reserves the right to change job duties at any time. The job description is not designed to cover every requirement of the job.

Benefits
BDI Team Members can expect industry leading benefits including competitive pay, exceptional variable compensation programs, health benefits, 401(k) and profit-sharing program, maternal and paternal leave programs, tuition reimbursement, referral bonuses, and many more.  All in an exciting and ever-changing entrepreneurial environment.
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