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Weekend Customer Support Jobs in Kansas (NOW HIRING)

Cox Machine Inc

Customer Support Specialist

Wichita, KS

$14 - $18.75/hr

Customer Support Specialist Purpose The Customer Support Specialist performs and coordinates administrative activities as it pertains to customer requirements and needs. This role provides daily ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · On-site

$16.75 - $22.50/hr

Perform a variety of activities that result in one call resolution for inbound customer support calls. Responsible for monitoring and assisting with merchants' Payment Card Industry compliance.

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$17 - $22.75/hr

Perform a variety of activities that result in one call resolution for inbound customer support calls. Responsible for monitoring and assisting with merchants Payment Card Industry compliance. Duties ...

TVH Parts Holding NV

Customer Support Specialist

Olathe, KS · On-site

$17.50 - $23.50/hr

As a Customer Support Representative, you will be the primary point of contact for our valued customers, assisting them with inquiries, orders, and providing exceptional service throughout their ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$16.75 - $22.50/hr

Perform a variety of activities that result in one call resolution for inbound customer support calls. Responsible for monitoring and assisting with merchants' Payment Card Industry compliance.

Steadily

Customer Support Specialist

Overland Park, KS · On-site

$70K/yr

As a Customer Support Specialist, you will: * Respond to high volumes of calls and emails from insureds, lenders, and agents * Handle policy servicing requests, including billing inquiries, document ...

Steadily

Customer Support Specialist

Overland Park, KS · On-site

$70K/yr

As a Customer Support Specialist, you will: * Respond to high volumes of calls and emails from insureds, lenders, and agents * Handle policy servicing requests, including billing inquiries, document ...

DH Pace

Aftermarket Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides ...

DH Pace

Aftermarket Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with ...

DH Pace

Aftermarket Customer Support

Olathe, KS

$16.50 - $21/hr

We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with ...

DH Pace

Aftermarket Customer Support

Olathe, KS

$16.50 - $21/hr

We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with ...

DH Pace

Aftermarket Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with ...

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Showing results 21-40

All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Kansas

Weekend Customer Support information

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Kansas?

The most popular types of Customer Support jobs in Kansas are:

What are popular job titles related to Weekend Customer Support jobs in Kansas?

For Weekend Customer Support jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Kansas look for?

The top searched job categories for Weekend Customer Support jobs in Kansas are:

What cities in Kansas are hiring for Weekend Customer Support jobs?

Cities in Kansas with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Customer Support Specialist

Cox Machine Inc

Wichita, KS

$14 - $18.75/hr

Full-time

Re-posted 21 days ago

Job description

Customer Support Specialist

Purpose

The Customer Support Specialist performs and coordinates administrative activities as it pertains to customer requirements and needs. This role provides daily support to both external and internal customers while assisting with scheduling, status, and other requests in an efficient and fast-paced team environment.

Experience and Skills

  • Previous experience in aerospace or manufacturing
  • Customer driven focus
  • Proficiency in Microsoft Office (specifically Excel)
  • Strong communication and teamwork skills
  • Must be able to analyze and solve problems
  • Must be able to engage in reflective and independent thinking

Responsibilities

Position Responsibilities

  • Cox Machine representative and point of contact for key customer accounts.
  • Internal liaison to effectively communicate customer status, requirements, and issues as needed
  • Correct and efficient order entry, maintenance, and adjusting to meet customer needs.
  • Obtain and manage customer reports, forecasts, and contractual documentation.
  • Accurate internal order scheduling, upkeep, and communication as needed.
  • Confer with team members to solve problems, complete tasks, and assist with other customer accounts.
  • Adapt as needed to support new customers, evolving trends, and developing projects.
  • Set meetings as needed to communicate and elevate issues to internal customers and stakeholders appropriately.
  • Work cross-functionally with multiple departments to expedite orders and resolve issues.
  • Act as liaison between departments or other groups to improve function, performance or communication.
  • Compile spreadsheets and tables, performing excel functions as needed to review data
  • Review applicable organizational policies and procedures to ensure understanding and compliance.
  • Able to analyze information, interpret the data and communicate the information effectively
  • Able to perform other duties as assigned