San Mateo, CA · On-site
$21.25 - $28.50/hr
Customer Support Agent Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact ...
San Mateo, CA · On-site
$21.25 - $28.50/hr
Customer Support Agent Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact ...
Hayward, CA · On-site
We are looking for a dedicated Customer Support Assistant to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing a ...
Hayward, CA · On-site
We are looking for a dedicated Customer Support Assistant to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing a ...
Los Angeles, CA · On-site
$20.25 - $27/hr
Provide professional customer and dealer support through Zendesk, phone, and website live chat ... Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional ...
Los Angeles, CA · On-site
$20.25 - $27/hr
Provide professional customer and dealer support through Zendesk, phone, and website live chat ... Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional ...
Moorpark, CA · On-site
$22 - $25/hr
About the Role The Customer Support Specialist serves as the first point of contact for customers ... Flexibility to work evenings, weekends, or holidays as needed based on business demands. Preferred ...
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Moorpark, CA · On-site
$22 - $25/hr
About the Role The Customer Support Specialist serves as the first point of contact for customers ... Flexibility to work evenings, weekends, or holidays as needed based on business demands. Preferred ...
Moorpark, CA · On-site
$22 - $25/hr
About the Role The Customer Support Specialist serves as the first point of contact for customers ... Flexibility to work evenings, weekends, or holidays as needed based on business demands. Preferred ...
Moorpark, CA · On-site
$22 - $25/hr
About the Role The Customer Support Specialist serves as the first point of contact for customers ... Flexibility to work evenings, weekends, or holidays as needed based on business demands. Preferred ...
We are looking for a dedicated Customer Support Assistant to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing a ...
We are looking for a dedicated Customer Support Assistant to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing a ...
Los Angeles, CA · On-site
$20.25 - $27/hr
Provide professional customer and dealer support through Zendesk, phone, and website live chat ... Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional ...
Los Angeles, CA · On-site
$20.25 - $27/hr
Provide professional customer and dealer support through Zendesk, phone, and website live chat ... Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional ...
Los Angeles, CA · Remote
$25/hr
Customer Support Specialist Location: Remote Compensation: $25 per hour Employment Type: Full-time Industry: Logistics & Haulage Company: Nexa Ride Express About Nexa Ride Express At Nexa Ride ...
Los Angeles, CA · Remote
$25/hr
Customer Support Specialist Location: Remote Compensation: $25 per hour Employment Type: Full-time Industry: Logistics & Haulage Company: Nexa Ride Express About Nexa Ride Express At Nexa Ride ...
San Francisco, CA · On-site
$22 - $28/hr
Customer Support Coordinator Location: San Francisco, CA, United States Location Type: On-site Salary Range: 68640 - 74000 USD Annually POSITION DESCRIPTION: Q CELLS Home Energy Solutions seeks an ...
San Francisco, CA · On-site
$22 - $28/hr
Customer Support Coordinator Location: San Francisco, CA, United States Location Type: On-site Salary Range: 68640 - 74000 USD Annually POSITION DESCRIPTION: Q CELLS Home Energy Solutions seeks an ...
Hayward, CA · On-site
We are looking for a dedicated Customer Support Assistant to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing a ...
Hayward, CA · On-site
We are looking for a dedicated Customer Support Assistant to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing a ...
Santa Ana, CA · Hybrid
$18.25 - $25/hr
The Customer Support Associate delivers high quality, consistent customer support across multiple service channels by applying established processes, tools, and guidelines. The role focuses on ...
Santa Ana, CA · Hybrid
$18.25 - $25/hr
The Customer Support Associate delivers high quality, consistent customer support across multiple service channels by applying established processes, tools, and guidelines. The role focuses on ...
Santa Ana, CA · Hybrid
$18.25 - $25/hr
The Customer Support Associate delivers high quality, consistent customer support across multiple service channels by applying established processes, tools, and guidelines. The role focuses on ...
Santa Ana, CA · Hybrid
$18.25 - $25/hr
The Customer Support Associate delivers high quality, consistent customer support across multiple service channels by applying established processes, tools, and guidelines. The role focuses on ...
Irvine, CA · On-site
$20.25 - $25.50/hr
Customer Support Coordinator Location: Irvine, CA, United States Location Type: On-site Salary Range: 68640 - 74000 USD Annually POSITION DESCRIPTION: Q CELLS Home Energy Solutions seeks an ...
Irvine, CA · On-site
$20.25 - $25.50/hr
Customer Support Coordinator Location: Irvine, CA, United States Location Type: On-site Salary Range: 68640 - 74000 USD Annually POSITION DESCRIPTION: Q CELLS Home Energy Solutions seeks an ...
Torrance, CA · On-site
$18/hr
The ideal candidates will be responsible for providing exceptional on-site support to customers ... Ability to work flexible shifts, including weekends and holidays. * Proficiency in using point-of ...
Torrance, CA · On-site
$18/hr
The ideal candidates will be responsible for providing exceptional on-site support to customers ... Ability to work flexible shifts, including weekends and holidays. * Proficiency in using point-of ...
Auburn, CA · On-site
$45K - $50K/yr
William Witzke Allstate Agency is seeking a friendly, dependable, and customer-focused Customer Support Specialist to join our team in Auburn, CA . This role is focused on supporting our existing ...
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Auburn, CA · On-site
$45K - $50K/yr
William Witzke Allstate Agency is seeking a friendly, dependable, and customer-focused Customer Support Specialist to join our team in Auburn, CA . This role is focused on supporting our existing ...
Los Angeles, CA · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include: * Responding to customer inquiries via ...
Los Angeles, CA · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include: * Responding to customer inquiries via ...
San Diego, CA · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include: * Responding to customer inquiries via ...
San Diego, CA · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include: * Responding to customer inquiries via ...
We are seeking a detail-oriented and client-focused Customer Support Assistant to join our growing team. In this role, you will serve as a key point of contact for clients, ensuring their needs are ...
We are seeking a detail-oriented and client-focused Customer Support Assistant to join our growing team. In this role, you will serve as a key point of contact for clients, ensuring their needs are ...
San Mateo, CA · On-site +1
$64K - $86K/yr
Reporting to the Customer Operations Director, you'll work across the team to resolve issues ... Flexibility to work occasional weekends. Nice to Have * Experience supporting legal teams or ...
San Mateo, CA · On-site +1
$64K - $86K/yr
Reporting to the Customer Operations Director, you'll work across the team to resolve issues ... Flexibility to work occasional weekends. Nice to Have * Experience supporting legal teams or ...
$54K - $59K/yr
This role supports daily operations by assisting customers, resolving inquiries, and maintaining a smooth service experience. The ideal candidate is proactive, professional, and committed to ...
$54K - $59K/yr
This role supports daily operations by assisting customers, resolving inquiries, and maintaining a smooth service experience. The ideal candidate is proactive, professional, and committed to ...
| Aspect | Weekend Customer Support | Weekend Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; technical certifications or IT knowledge often preferred |
| Work Environment | Call centers, retail, online support platforms | IT departments, tech companies, software support centers |
| Employer & Industry Usage | Retail, e-commerce, service industries | Technology, software, hardware industries |
| Common Search & Comparison | Frequently compared for customer service roles | Compared when technical skills are required |
Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.
Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact for riders, managing inbound and outbound communication across all support channels (SMS, email, and phone). Provide timely and effective resolution to customer inquiries, complaints, and service issues. Document interactions and resolutions accurately using support tools such as Salesforce Service Cloud. Escalate complex or unresolved issues to appropriate teams while maintaining ownership until resolution. Identify recurring issues or rider feedback trends and collaborate with internal teams to improve processes. Deliver consistent, professional, and empathetic communication that aligns with company standards.
Requirements include a minimum of 1 year of experience in customer service, support operations, or a related role. Strong written and verbal communication skills with the ability to adapt tone to different communication channels. Experience using customer support software such as Zendesk, Salesforce, or similar platforms. Ability to manage multiple inquiries simultaneously while maintaining accuracy and attention to detail. Problem-solving mindset with a focus on creating positive customer experiences by interpreting workflows and if operations errors occurred. Flexible, adaptable, and comfortable working in a fast-paced operational environment.
Preferred skills include familiarity with service operations or transportation industries. Experience handling customer escalations and turning difficult interactions into positive outcomes. Strong organizational skills with the ability to follow SOPs while exercising good judgment in unique situations.
Why should you apply? Health benefits, referral program, excellent growth and advancement opportunities.
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ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.
Recruiting and staffing services
1,001 - 5,000 Employees
Troy, MI, US
2000
